JASON W. FENSKE
Mobile: 330-***-**** • email@example.com • linkedin.com/in/jasonfenske
HR OPERATIONS PROFESSIONAL
Human Resources Operations Professional and Systems Operations Professional with experience in different environments requiring a broad range of skills in set up, maintenance, troubleshooting and training for both local and coast-to-coast locations. Kronos; ADP and other software experience. Effective utilizing resources, improving processes, training users, increasing efficiency and reducing both costs and processing times. Project Manager for Kronos upgrades, enhancements and functional additions. Security administration for multiple HR systems. Widely varied HR Operations support for travel; appointments; billing; memorandums; internal investigations; meeting and appointment scheduling. Partnered with Kronos and chosen to participate in Kronos exclusive programs for key customers. Competencies:
Kronos & ADP Timekeeping Systems
Custom Training Programs & Online Materials
ADP; Virtual Edge; Vantage; UltiPro
Extensive Training & Speaking Experience
Calendar Management & Appointments
Travel Arraignments & Expense Reports
Policies & Procedures Improvement
Contract Negotiation; Management; & Billing
Sensitive and Confidential Investigations
HR Executive Administrative Support
Installations and Troubleshooting
Internal & External Memorandums
Swagelok (consultant). Feb 2018 to Aug 2019
Worked through an Agency at Swagelok Manufacturing in Solon OH. Assigned to HRIS & HRSS departments assisting with day to day Kronos & HR system related tasks; system maintenance; time clocks; and a complete Kronos training program update.
Kronos System Administrator in the HRIS and HRSS departments. Provided system support and troubleshooting for systems issues.
Provided HR systems support and Security Administration on HR related software platforms such as Kronos and UltiPro.
Master data table administration for cost centers in both Kronos & UltiPro.
Extensive work to create an all new custom training program; user guides; and training materials for employees; supervisors; managers; and HR coordinators. Utilize my extensive training experience teaching live classes.
Test/implemented/maintained timekeeping system programming; updates for labor level entries & sets; work rules, pay rules, function access profiles, Hyperfinds, Holiday schedules, system configuration changes and functional enhancements.
Programming, repair & maintenance of series 4500 time clocks; implement programming for new InTouch clocks.
Perform yearly time clock audits and ongoing daily monitoring & troubleshooting as needed.
Run & distribute status and progress reports for supervisors & managers. Run special reports as requested.
Work on new employee badge creation and system data entry for them.
FOREST CITY REALTY TRUST, INC. 1991 to 2017
Diversified real estate management, ownership and development company that included shopping malls; strip centers; office buildings; parking facilities; conventional apartments; FAH apartments; senior assisted living centers; military housing; manufacturing; and a host of mixed use properties and projects.
Human Resources Operations Professional (2002 to 2017)
Promoted to Human Resources to work closer with HR and Payroll. Project Manager for Kronos upgrades, system maintenance, enhancements and functional additions. Security administration for multiple HR systems. HR Operations support for payroll timekeeping processing for hourly, salary, union & nonunion staff. Extensive travel; appointments; billing; memorandums; confidential internal investigations; meeting and appointment scheduling and corporate web site updates
Master Kronos System Administrator and primary ‘Superuser’ contact for managers and employee’s timekeeping problems/questions. Provided troubleshooting and resolutions for all systems issues.
Implemented/maintained companywide timekeeping system programming and updates for work rules, pay rules, accruals, function access profiles, Hyperfinds, system configuration changes and functional enhancements.
Creation and ongoing updates to timekeeping & HR system User Guides; training classes; and on line materials.
Extensive training experience with hundreds of live & online training classes and conference presentations and videos.
Conducted companywide ordering, programming, repair and maintenance of 250 time clocks & multiple upgrades.
Created vendor partnerships enabling the company to participate in numerous exclusive Kronos and ADP customer groups and programs which resulted in considerable cost savings and company benefits.
Project Manager for multiple timekeeping system service pack & version upgrades, new install projects, and support for 8 major centralized database upgrades.
Manage team of associates performing weekly and bi-weekly payroll timekeeping processing.
Preparation of both internal & external memorandums; correspondence and letters to employees, managers & executives.
Provided HR systems support and Security Administration on multiple HR and Information Technology related software platforms such as Kronos; ADP; Virtual Edge; ADP EV4; Performance Review software and Training Modules.
Calendar; meeting; scheduling; travel arraignments and expense reports for myself and other staff members.
Work with managers and executives on internal cost distributions and external vendor billing & contracts.
Work with corporate Loss Prevention on HR related sensitive and confidential investigations.
Systems Analyst - Corporate Information Technology (1997 to 2002)
Promoted to IT department to oversee all Kronos related projects including moving 67 individual locations into a centralized Kronos database; time clock maintenance; system maintenance; and extensive training for all current & new users.
Primary project manager for multiple HR software upgrades and installs at over 120 locations.
Install and program all new time clocks across the company. Upgrade all existing individual database software as well as add new locations and trained all existing and new users.
Updates to Work/Pay Rules; accruals; function access profiles; Hyperfinds; labor levels & sets; workflow notifications; and automated time off maintenance.
Kronos system Master Security Administrator. Maintained Kronos database.
Many other assignments and projects for both HR and corporate Information Technology.
Operations Supervisor, Rolling Acres Mall & FCE Corporate offices (1989 to 1996)
Operations Manager who scheduled maintenance staff for daily building maintenance and repair. Managed service contracts; general maintenance & repair contracts monitor outside vendors working at several buildings. Scheduled and oversee vacant store rehabs and facility maintenance and repairs. Plan, budget and oversee construction of new maintenance shop, operations office and two security offices. Mall special events coordination; implementation and management.
Previous positions as: Building Operations Supervisor, Shift Supervisor; Operations Assistant, Marketing Assistant; Event coordinator; Consultant; Instructor and Teacher.
Coursework, Business, Kent State Stark Campus, North Canton, OH
HVACR, McKim Technical Institute, Akron, OH
Management Classes, Case Weatherhead School of Business
Kronos V2C; V3A; V4.1; V4.2; V5.0; V5.1; V5.2; V6.1; V6.2; V8.0.13 training classes
ADP Vantage and EV4 classes; UltiPro experience
MS Word; Excel; PowerPoint and Adobe Photoshop