Manager Contact Details
Resume:
CURRICULUM VITAE
MARY ANN ILSLEY
Full Names Mary Ann
Surname Ilsley (Clutty)
ID Number 680-***-**** 088
Residential Address 53, 17th Avenue
Gonubie
East London
Own Vehicle Yes
Contact Details Cell: 063-***-****
EDUCATION
Institution: Commercial High
School – Pretoria
1987 - Standard 10
COMPUTER LITERACY
Word Perfect 5.1
Vista
Ms Outlook/Internet
Window 95/98/XP/Windows 7
Excel
Typing Speed 80 wpm
Sage X3
EMPLOYMENT HISTORY
Company/s Name Tony’s Plumbing – East London
Date Employed August 2019 to September 2019
Position Admin Assistant
Reason for Leaving Part time employment
Contact Person Jill van der Lingen
Contact Number Cell: 083-***-****
Job Description;-
• Answering calls from clients who laid claims for repairs, installations for geysers, pipe leaks etc
• Attending to client’s queries, complaints and ensuring that the clients needs are dealt with in a professional and respectful manner.
• Answering calls from various insurance companies for various client claims and updating them of all inspections done at clients premises.
• Downloading all photographs sent by technicians of fault finding at various premises and sending them with reports to the various insurance companies.
• Writing of all jobs which are to be dealt with on a daily basis on a board, and ensuring that technicians arrive at all clients premises timeously.
• Downloading of all incoming e-mail and attending to all insurance and customer queries and replying via e-mail.
EMPLOYMENT HISTORY CONTINUED
Company/s Name TWR Steel Service Centre (Pty) Ltd
Date Employed 1 March 2012 to 28 September 2018
Position Secretary - Receptionist
Reason for Leaving Have relocated to East London
Contact Person Tony Windt - Managing Director
Contact Number Cell: 082-***-**** (011-***-****
Job Description;-
• Receiving incoming call (full responsibility of switchboard)
• Handling telephonic queries
• Customer liaison
• Taking telephonic messages and relying them to colleagues via Outlook
• Responsible for screening Managing Director’s calls
• Making of business and personal appointments for Managing Director
• Assisting travel agent in arranging Managing Directors and General Managers travel schedules, accommodation for business and personal trips abroad and locally
• Completing Visa application forms
• Ordering of workshop consumables, stationery and workshop and staff refreshments
• Assisting Works Manager with booking call for crane repairs/services, laser repairs/services, issuing of orders for the repairs/services
• Ordering of various gasses from Afrox, issuing orders for various gasses
• Arranging various training for workshop personal, eg, crane training, first aid etc
• Hiring of various sizes trucks for deliveries of orders to customers
• Responsible for up keeping of personnel files, leave, sick leave schedules
• Typing of general correspondence
• Typing of all documents for hearing to be attended
• Typing of all warning letters and making schedule on Excel for all warning expire dates
• Ensuring company vehicle licenses are renewed yearly, total of seven vehicles
• Ensuring company vehicles are fitted with tracker and insuring all vehicles
• Responsible for booking of vehicle services
• Responsible for screening of all vehicle fines on a weekly basis, ensuring responsible personnel pay said fines.
• Ordering of safety clothing etc for workshop
Job Description continued;-
• Ensuring all E-Toll invoices/statements are captured on Excel
• Receiving company Credit Card, Nedfleet and Vodacom statements and making schedule of all expenses
• Assisting accounts department with sorting of invoices, statements, orders etc and filing thereof
• Debt collecting, contacting customers at month end for various payments due at month end as well as outstanding payments, over 100+ customers, +/- over R 5 million.
• Paying various COD supplier orders via EFT
• Paying all monthly creditors
• Ensure all COD orders are showing in bank, before any order is put through for processing, stamping of orders and issuing documents to the relevant consultant for processing.
Company/s Name PMSA Group of Companies
Date Employed 17 December 2011 to 21 December 2011 1 February 2012 to 28 February 2012
Position Part time Receptionist
Reason for Leaving Part time employment, relocated from Pretoria to Boksburg Contact Mr. Walter Ebeling
Contact Number (011-***-****
Job Description;-
Taking telephonic messages and relying them to various personnel members
Receiving incoming calls (full responsibility of switchboard)
Handling telephonic queries
EMPLOYMENT HISTORY CONTINUED
Company/s Name Nitran Advanced Systems T/a Nitran Surgical Systems & Ophthalmic Precision Instruments
Nitran Medical Rentals
AK Nitran Beverages
Date Employed 1 April 2003 to 30 September 2011
Position -PA to Managing Director
- Receptionist
- Ass Office Manager
Reason for Leaving Husband’s company relocated to Boksburg Contact Mr. Roman J. Ambro our MD/owner of the company, he has retired after having the business for 37 years. Contact Number 076-***-****
Job Description;-
Nitran Advanced Systems T/a Nitran Surgical Systems & Ophthalmic Precision Instruments-
Receiving incoming calls (full responsibility of switchboard)
Handling telephonic queries
Taking telephonic orders
Attending to all telephonic customer queries, complaints etc
Taking telephonic messages and relying them to various colleagues
Responsible for Managing Director’s private calls
Making of business and personal appointments for Managing Director
Arraigning Managing Directors travel schedules, accommodation for business and personal trips abroad and locally
Ordering of new medical equipment via e-mail from abroad manufacture’s in Japan, China, UK and France
Arranging for repair equipment to be exported abroad
Arranging courier agents for collection and delivery of all equipment, orders etc Job description continued;-
Booking of various congresses
Ensuring our technical department submit repair quotations timeously
Ensuring repair equipment is delivered and all necessary signed documentation are received after deliver
Ensuring all POD’s are received
Responsible for keeping 26 files up to date and ensuring that correct documentation are filed into the correct files
Ensuring Radiation Control Licenses are issued to the Department of Health and updated on a yearly basis
Ensuring tender documents are renewed yearly
Typing of quotations and general correspondence
Assisting bookkeeper with accounts, invoices, stock, creditors, debtors
Arranging collection of tender documents, ensuring tender documents are completed in full, and ensuring tender documents are delivered before dead line date Job description;-
Nitran Medical Rentals-
Hire out Dissectron Ultrasonic Aspirator unit which is used in various hospitals to remove tumors
Sending of quotation’s for the hire of the unit
Ensuring that orders are received for the unit
E-mailing invoices for payment of the unit to various hospitals accounts department after completion of operation
Attending to general queries regarding the unit
Ensuring unit is not double booked on same dates Job description;-
AK Nitran Beverages
Taking of telephonic orders
Typing of contracts
Issuing invoices
Typing of general correspondence
Arranging for stock to be imported from Slovakia via courier import agents
Booking out promotional material
Ensuring correct number of trays are booked out of stores department
Corresponding via e-mail regarding AK Nitran Beverages EMPLOYMENT HISTORY CONTINUED
Company Name Storm Personnel - Ikusasa Recruitment, and now known as Legadima
Date Employed 2000 to 2002
Position Receptionist/Secretary
Reason for Leaving After Storm Personnel which was not doing well retrenched me in 1998, they revamped the
company and re-hired my services, however
with new partners taking over I was retrenched
once again.
Contact Ronel van der Walt
Job Description;-
Receiving incoming calls (full responsibility of switchboard)
Taking and relaying of messages via Ms Outlook
Handling telephonic queries
Updating appointment calendars
Customer liaison
Maintaining of birthday calendar for clients and candidates
Maintaining phone directory for clients
Arranging and maintaining of candidate filing system
Adding all incoming CV’s received to Act (in-house system)
Recording of company and client details
Assisting with co-ordinating schedules and making appointments
Testing all secretaries and receptionist on an in-house testing package
Writing up and placing of adverts for various newspapers
Creating and printing memorandums, correspondence, reports and other documentation
Preparing interview notes and briefings to candidates EMPLOYMENT HISTORY CONTINUED
Company Name Ben Lombaard Properties
Date Employed 1998 to 2000
Position Letting Agent
Reason for Leaving Company liquidated
Contact Ben Lombaard - Number Unknown
Job Description;-
Handling all monthly lease rentals
Completing all rental contracts
Accepting all monthly payments for rentals
Typing of all contracts and general correspondence
Showing clients various properties for rental
Assisting with reliving at switchboard
Arranging signing of all rental contracts
Handling telephonic queries
Company Name Storm Personnel - Ikusasa Recruitment, and now known as Legadima
Date Employed 1996 to 1998
Position Receptionist/Secretary
Reason for Leaving Retrenched
Contact Ronel van der Walt
Job Description;-
Receiving incoming calls (full responsibility of switchboard)
Taking and relaying of messages via Ms Outlook
Handling telephonic queries
Job Description continued;-
Updating appointment calendars
Customer liaison
Maintaining of birthday calendar for clients and candidates
Maintaining phone directory for clients
Arranging and maintaining of candidate filing system
Adding all incoming CV’s received to Act (in-house system)
Recording of company and client details
Assisting with co-ordinating schedules and making appointments
Testing all secretaries and receptionist on an in-house testing package
Writing up and placing of adverts for various newspapers
Creating and printing memorandums, correspondence, reports and other documentation
Preparing interview notes and briefings to candidates
Contact this candidate