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Manager Customer Service

Rawdat Al Khail, Qatar
October 20, 2019

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Address: Street No. **, Mansoura, Doha, Qatar

Contact: #: +974*-********, +974-********


OBJECTIVE: To be able to obtain a position in your company where I can impart and develop my communication skills, educational background, and ability to work productively and systematic.


Age: 33 yrs. Old Religion: Roman Catholic

Date of Birth: January 25, 1986 Nationality: Filipino Place of Birth: Urdaneta City, Pangasinan, Philippines Civil Status: Single Gender: Female Language Spoken: Filipino / English Height: 5’0”

Weight: 46 kg.


PRIMARY: Bacag Central School

Bacag Villasis, Pangasinan, Philippines

1993 – 1998

SECONDARY: Urdaneta City National High School

San Vicente, Urdaneta City, Pangasinan, Philippines 1998 – 2002

TERTIARY: Asian Institute of E-Commerce

Bachelor of Science in Business Administration

RBCAL Building, Poblacion East, Calasiao, Pangasinan, Philippines Year Graduated: 2009

University of Baguio

College of Dentistry (Undergrad)

Gen. Luna Road, Baguio City, Philippines

School Year: 2002 – 2005

MMS Development Training Center

Caregiver Course (Vocational Course)

Rm. F 3rd floor Puso ng Baguio, Session Road, Baguio City, Philippines School Year: 2009 – 2010


The Philippines National Red Cross - First Aid Training January 25 – 27 and 30, 2010

Basic Life Support

January 28 – 29, 2010

Bureau of Fire Protection - Fire Brigade

January 25 – 26, 2010

Basic Water Safety

January 27 – 28, 2010


City Social Welfare and Development Office - Home Life Service February 8 – 9, 2010

Benguet General Hospital - La Trinidad, Benguet, Baguio City, Philippines February 26 – March 8, 2010

WORK EXPERIENCES (Most recent to oldest)

SECRETARY – Padilla-Tuvera Contracting Co. (Family Owned Business), Part- time Duties and Responsibilities:

Helping my father (Architect) preparing the list of materials to be purchased for housing projects.

Making a report for the monitoring of the progress of work for each housing project according to the information given by my father.

Preparing salary for the workers according to the position and days of work or attendance.

Providing assistance for the reconciliation of budget according to the progress of work and purchased materials.

RECEPTIONIST - Skin U Love Dermatology Clinic

January 2015 – August 2019

Duties and Responsibilities:

Establish good relations with visitors or customers thru proper interaction or conversation, in person or on the telephone.

Answering inquiries or gathering information to properly endorse each and every customer to the specialist or doctor.

Maintains security by following procedures, monitoring logbook, issuing visitor badges.

Keeping and maintaining the records of customer to use it as a reference by the specialist during check-up or succeeding session.

CAREGIVER - Vancouver, British Columbia, Canada

June 2013 – July 2014

Duties and Responsibilities:

Assess Medical Needs.

Assist with Basic Needs.



Monitor Medication and Performance.

Prepare a Care Plan.

Prepare Meals.

Transfer and Transport.

FISH PACKER PROCESSOR (Cape Bald Packers Ltd.) - 2618 Acadie Road, Cap_Pele, New Brunswick, Canada

April 13, 2012 – January 19, 2013

Duties and Responsibilities:

Sorting of sea foods according to its sizes and characteristics or quality to identify the section for export and for local consumption.

Cleaning the various parts of sea foods prior to quality inspection. Packing and weighing various seafoods products.

Supervise product into automated machinery and cleaning or sanitizing the work area.

CASHIER/FISH PAKER (Nita Cruz Fish & Meat Butcher) - Villasis, Pangasinan, Philippines March 2010 – Nov. 2011

Duties and Responsibilities:

Maintain proper cash flow (payment/change).

Establish good relations with the customer who are entering in the establishment. Maintain clean and orderly checkout areas.

Making sales report to determine the profit.

Preparing the list and monitoring the distribution of goods to customers. ASSISTANT CASHIER & MERCHANDISER (Mars Coleczioni & School Supplies) - Villasis Public Market June 2005 – June 2009

Duties and Responsibilities:

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Count money in cash drawer at the beginning of the shift to ensure that amount is correct and that there are adequate small bills for change purposes. Ensure that each and every item has the right price tag and barcode to avoid losses.

Maintain proper merchandising of different types of items.

Able to grasp new ideas/concepts quickly.

Ensure that things are done accurately.

Able to communicate well.

Accomplish activities/duties on time

Can speak English and Filipino.

Dra. Dulce dela Cruz Larga


Dra. Maria Criselda D. Navarro

Ms. Kim Tabula

Manager- Cape Bald Packers

I hereby certify that the above information is true and correct, PERSONAL SKILLS:


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