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Executive Assistant Customer Service

Doha, Qatar
6000 AR
October 19, 2019

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**** ************ ****** * ****** in Accounting, Control & Audit (CCA)

Manouba –Tunis Higher Institute of Accounting and Business Administration (ISCAE) 2011 Bachelor s Degree in Accounting Sciences

Manouba -Tunis Higher Institute of Accounting and Business Administration (ISCAE) 2006 Baccalaureate Degree in Mathematics

Takelsa - Nabeul Secondary School of Takelsa

2016 English Language Certificate:

Tunis International English Language Testing System (IELTS) British Council

General Informations

Languages: Arabic: Mother tongue

French: fluent (read, written and spoken)

English: fluent read, written and spoken

Spanish: Intermediate level of written and oral comprehension and expression Software skills: Sage 100, Ciel, TSI (accounting)

Other Informations: Valid Visa holder (UK)

Valid visa hoder (QATAR)

09/2018-09/2019 Lastminute Online Travel Agency

Tunis Sector: Telecommunication/tourism

Job position: Customer service consultant

08/2018 Zara shop, Sector: Textile

London Job position: saleswoman

07/2018 Cafe Valerie, Sector: Restaurant/cafe

London Job position: waitress

02/2015-05/2018 Ben Mokhtar Enterprise, Sector: Real estate Tunis Job position: Accountant

11/2014-01/2015 Stream Call Center, Sector: Telecommunication Lac, Tunis Job position: Phone operator


Date of Birth: 11-11-87


Address: Al Najma, Doha, QATAR

Phone: +974-**-***-***

Email :

Date: 07/10/2019

Customer service agent

Dedicated customer service representative,

motivated to maintain customer satisfaction

and contribute to company success. Reliable

and driven with strong time management and

prioritization abilities.


Professional Experience


08/2014-10/2014 CEGAUDIT Firm, Sector: Charetered accounting CUN, Charguia I Job position: Auditor

01/2014-04/2014 LLOYD Insurance Company, Sector: Insurance Bardo, Tunis Job position: Accounting intern

04/2013-02/2014 Headquarters of “La Banque de l Habitat” (BH), Sector: Banking Montplaisir, Tunis Job position: Internal audit intern

(This internship was carried out in order to obtain the National Master's Degree Diploma of in Accounting, Control and Audit) 05/2013-08/2013 Law Firm, Sector: Law

Tunis Job position: Executive Assistant

03/ 2013 Bank Branch of La Banque de l Habitat, Sector: Banking Tunis Job position: Accounting intern

09/2011-10/2011 Chartered Accounting Firm, Sector: Accounting CUN-Charguia I Job position: Accountant

08/2011 Agency of La Banque de l Habitat in Grombalia, Sector: Banking Grombalia, Nabeul Job position: Accounting and banking techniques intern 08/ 2009 The Tunisian Company of Electricity and Gas (STEG) Menzel Bouzelfa Job position: Accounting intern, Sector: Electricity 10/2007-06/2008 Soliphone Call Centre, Sector: Telecommunication C.U.N CharguiaI Job position: Phone operator

07/2007 Tunisian Company of Buttons (SO.TU.BOU),

Soliman, Nabeul Job position: Accounting intern, Sector: Textile

Punctual and organized

Committed to ethics



Concerned about the common interest

Optimist but clear-headed

Excellent customer service

Excellent communication skills


Conflict resolution

Computer Language skills

Reading books

Watching documentaries

Playing brain games, in particular the Chess game Skills


Contact this candidate