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Quality Assurance analyst

Toronto, ON, Canada
October 19, 2019

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Technical Skills and Toolset


Insurance (Life insurance, Group Benefits, Group Retirement Solutions), Automotive

Technical Skills

Functional Testing, Mobile Testing, Usability Testing, Database Testing, Automation Testing, Integration Testing, Browser Compatibility Testing, API testing, Webapp testing, creation of Test plan, Strategy, Test Estimations, Cases and Scenarios

Languages Known

C, VB Script, SQL, VBA, Core Java

Tool Used

HP ALM, JIRA, Test Rail, Confluence, SOAP, SQL Server, HP Perfecto, Postmaster, UFT, Selenium, cucumber, MS Office

Platforms used

Windows, iOS, Android, Unix

Testing Methodology

Waterfall, Agile (Scrum)

Tested Applications

Java-jsp, HTML, Android, iOS, PowerBuilder, ASP, dotNET, Electron

Soft Skills

Highly collaborative and dynamic QA professional

Executed project of 7 members from onshore Canada

Quick learner – embrace new Technologies

Team oriented and collaborative.

Professional EXPERIENCE

KPIT Technologies – Pune, India May 2018 – Sep-2019

Test Lead

oLead a QA team of 8 members to test 4 upstream/downstream applications as part of D3M program in Agile environment

oParticipated actively in every agile ceremony like (daily stand-ups, sprint planning, demonstration, and retrospectives, etc.)

oMobilized defect triage calls, UAT support, creation of master Project plan and strategy, estimation documents for each sprint

oProvided Demo to end user and gather feedback at the end of every sprint

oPerformed integration, system and regression testing for whole D3M program in test management tool JIRA

oCreation of test cases and scripts from user stories and business requirement documents

oProviding walk through of test cases and scripts to Product owner to ensure test coverage

oIdentified project risk and pro-actively highlighting the risk to higher management for early prevention whenever there is any risk related to quality or deadline

oExperienced in writing test cases in behavior driven framework using cucumber

oExperienced in Test Environment Setup and Test Infrastructure Development in both Manual and Automation.

oCreation and maintenance of automation script in Selenium using Java

oImproved QA process and practiced as part of TCoE by assessing new quality practices and new strategies like incorporating new processes of Black box techniques like BVA, Equivalence partitioning, Decision table etc.

oCreation of JIRA dashboard and status reports in confluence to share with different project stakeholders

oMentored, guided and coached other junior QA members with testing processes and teaching new QA methodologies

Accenture Technology solutions pvt. Ltd. – Pune, India August 2016 – May 2018

Test Engineering Sr. Analyst

oPerformed both Functional and Automation module lead in Insurance project for USA Client

oExperienced in Preparation of Automated Tests scripts from scratch with Keyword driven automation framework for web application testing

oGood Expertise in VB Script design and Development of automation scripts in UFT

oTested web application in multiple browsers like Chrome, Firefox, Safari, IE for cross browser testing

oGood experience in UFT – VB Script programming standards and developed reusable functional libraries.

oPerformed API testing with SOAP UI and Postman in Rest API and JSON

oExecuted both automation and functional test cases in Test rail and logging defects in HP ALM

oUsed HP ALM to maintain traceability of requirement with test cases, generation of test reports

oCreation of end to end user documentation and training material for end user training.

oAs module lead collaborated with other stakeholders in providing estimation, defect triage calls, providing weekly and daily status reports to both client and Accenture management

Cognizant Technology Solutions – Kolkata, India Oct 2010 –August 2016

Associate, Projects

oStarted working as Trainee test engineer and climbed the ladder to become Onsite test lead in Canada and then Offshore test lead

oEstablished as Onsite test lead from Canada for 1 year (2013-14) with Manulife Financial with offshore team of 6 people. Developed close relationship with client PM and BSA to get the application and business Knowledge Transfer as first team member of the new LOB (Group retirement solutions) to offshore team

oGuided and supported business users throughout the user acceptance test processes with related to functional scenarios and test data

oAutomated manual regression suite using Selenium web driver in Java

oGood amount of experience in creation and tracking requirements with test cases and logging defects in HP ALM

oRan Unix jobs to generate reports and validating them with backend My SQL database

oGuided and mentored team at offshore during Test design and execution by providing functional knowledge

oExecuted Mobile testing using Perfecto while working as Offshore test lead of 6 by performing different testing like usability, functional, installation, interruption testing etc.

oTested both hybrid and native mobile applications using perfecto

oMultitasked successfully on two projects simultaneously performing different activities like creation of test plan, strategy estimation for one where as creation of test cases, scenarios and doing testing in another one.

oPrepared and maintained different type of Testing metrics/KPI for the whole account and presented them to Cognizant and Client management on monthly basis


Heritage Institute of Technology, Kolkata, India 2006 – 2010

Bachelor’s in technology with 7.95/10 DGPA

(Canadian Equivalency of Bachelor’s degree of four years as assessed by World Education Services)


oCertified Scrum Master July 2019

oLOMA (Life Office Management Association) 280,290,301 Apr 2012 – June 2014

oISTQB certified April 2011

*References available upon request.

Arindam Chakraborty, ISTQB, CSM,LOMA

: +1-647-***-**** :

Software Testing, ScrumMaster


Results-oriented software Quality Engineer, Automation Tester with 8+ years of IT experience in Software Quality Assurance including Functional, Mobile and Automation with proven leadership in fast paced environment. Full understanding of SDLC, STLC, Defect lifecycle, Agile methodologies in Insurance domain (Group benefits, Group retirement and Individual insurance). 1 year of Canadian experience working as Onsite QA Lead and handling team of 7 people at offshore for leading Insurance Company in Canada.


Quality Assurance

Automation Testing


API Testing


Strong communication

Problem solving

Detail oriented

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