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Engineer Network

San Jose, CA
October 19, 2019

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Richard Doan 669-***-****

**** ******** **

San Jose, CA 95111


A career as Hadoop Spark Developer with opportunities for advancement


B.S in Biochemistry (San Jose State University, San Jose, CA)

Telecommunication and Network Technology certificate (San Jose State University Professional)

Network Operating System Administration certificate (Computer Training Academy)

CCNA and CCNP proficiency certificates (Cisco Academy at Foothill College)

CCNA Security and Network Security proficiency certificates (Cisco Academy at Foothill College)

Bigdata Hadoop (Udemy)

Machine Learning, Data Science and Deep learning with Python (Udemy)

AWS (Udemy)

Azure (Udemy)


Cloud infrastructure AWS, Azure, and GCP

AWS including EC2, S3, CloudWatch, CloudFormation, AMI, snapshot, SNS, VPC, serverless, Lambda, MongoDB, Redshift, Redis, ELB, EMR, Autoscaling, etc...

Bigdata infrastructure using ACI, UCS Director, UCS B/C series clusters, UCS chassis, and data center solution

Data Science and machine Learning

Familiar with RestAPI, bash, Power shell, Java, Python, Scala, and Ansible.

Cisco USC servers, VMware vSphere/ESXi/Client and Microsoft Hypervisor

Expertise with all aspects of a modern Windows/Linux systems including hardware, software and applications

Core components including AD, ARP, DNS, DHCP, WINS, NAT, FTP, HTTP, HTTPS, Telnet, and SSH

Solid understanding of LAN and WAN technologies, protocols and internetworking principles

Computer literacy with Excel, Word, Power Point, Visio, Outlook, Jabber, WebEx, Putty, WinSCP….

Excellent customer support skills, multitasking, detail oriented, team player, and self-starter


Cisco Systems

3800 Zanker Rd, San Jose, CA 95134

Bigdata Solution Engineer

11/8/2017 – Current

Provided hardware and software Engineer support to operate broad range of servers, routers, switches, Nexus 5/7/9K, UCS servers, UCS chassis, Fabric Interconnect (FI) and FEX

Designed and developed Big data related technology such as Pig, Hive, MapReduce, HDFS, HBase, Yarn, Apache Spark, Sqoop, Impala, Oozie, Flume, Kafka, NoSQL, MySQL, DynamoDB, RDS, Redis, GitHub, etc.…

Built complete various Hadoop clusters base on different specifications and architects

Implemented and documented Cloudera, Hortonwork, and MapR

Implemented of new solutions and improving resilience of the current environment

Setup cluster environment for CVD, PoC, benchmark, and performance for various products and clients

Maximized network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades

Security setup public versus private networks via VPN and jump hosts

Reported network operational status by gathering, prioritizing information and managing projects

Did responsible for procurement and installation of hardware, Software, firmware’s upgrade, Windows servers, Linux servers, VMware, Big Data Cluster, Hadoop, and other IT infrastructure

Responded to Cisco Info-Sec security vulnerable, patched update for Windows, Linux and VMware servers, and upgraded new software versions

Implemented Big Data infrastructure as solution for data centers using APIC, UCS servers, Fabric Interconnects, and network Spine and Leaf architecture

Managed UCS Blade, chassis S3260, C480, C4200, C220M3, C220M4/M5, and C240M4/M5 cluster Servers using UCS Manager and UCS Director

Tested the network latency for various cloud and Big Data applications

Managed and replaced UCS components such as MLOM, M.2, CPU, GPU, PFGA, power supply, PDU, SATA, Disks, MVNE, SSD, memory, fiber optic cables, sledges, battery, Raid card, fans…

Created proper Diagrams and Documentations for processes and procedures

Directly communicated with clients, consulted and resolved technical issues

Liaised and coordinated with different internal and external teams for various project implementations

Took ownership of lab infrastructure

Cisco Systems

560 McCarthy Blvd, Milpitas, CA 95035

CNE Team Lead

10/23/2017 – 11/7/2017

Installed, maintained, and administered Linux, Windows, and VMware servers.

Collaborated setup Nexus 9K Pine and Leaf topology, FEX, UCS, ASIC, ACI and wireless controllers

Lead small team of network engineers

Coordinated Lab scans and clean up

Contributed to daily and weekly team meeting discussion

Trained new hires

Obtained a clear understanding project Case workflow

Assisted incoming and outgoing equipment inventory using tools RFID Tag, eITMS and VisiTrack

Solved problems

Tracking incoming and outgoing 3rd party inventory

Built out project

Documented customer builds and updated proper documentation

Cisco Systems

3700 Cisco way, San Jose, CA 95134

Global Lab Support /administrator (03/26/2015 – 5/31/2016)

Installed, maintained, and Administered Linux, Windows, and VMware servers

Performed daily tasks including configuring, maintaining, tuning and troubleshooting various routers

Installed, supported, and maintained routers, switches and servers in order to maintain testing infrastructure

Analyzed network characteristics such as traffic, connection time, transmission speeds

Supported test equipment Spirent and IXIA

Planned, designed, installed, implemented, supported, and maintain infrastructure equipment

Setup network topology follow customer requested

Supported CRS and NCS routers included FC, RP and LCC cards

Supported ASR9K and NCS routers included FC, RP and LCC cards

Managed and assisted in cables/optic cables/slices routing design, cabling and power recycler

Supported Cisco IOS, IOS NX and IOS RX versions

Supported global engineers and clients at different time zones

Documented network diagram, IP scheme, and operate procedures

Planned, carried, and involved various projects

Sanmina Corporation

2700 North First Street, San Jose, CA 95134

Network Engineer

7/16/2015 – 1/7/2016

Performed planning, design, implementation, and operation of network infrastructure projects and participated in the specification of business requirements and implementation plans for technically advanced inter-networking solutions

Managed implementation of network infrastructure projects, from both technical and communication aspects

Reviewed network design for network security and other risks during course of projects. Served as a liaison to vendors and/or third-party providers as assigned

Provided on-site and remote technical assistance to other resources and to customers

Provide infrastructure design, implementation planning, deployment support, software strategy, system troubleshooting, performance engineering and optimization, maintenance strategy

Established networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards

Maximized network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with other teams on network optimization

Coordinated to install new switches and fiber optic cable in data center, MDF, and IDF around the campus and branches

Documented, created and modified network diagrams for data center, campus and branches.

Ran a project with different IT teams to install new VoIP phone system around the campus and branches

Installed UPS batteries units to different locations

Created change request for circuit maintenance following vendors announcement

Performed troubleshooting LAN/WAN network issues

Managed and monitored network devices, traffic, and backup configuration with Orion and SolarWinds

Optimized VPN tunnels with Silver Peak

Managed lab environment and E-waste broken equipment

Performed cables and AC/DC power management

Inspected and checked ordered network equipment

Logigear Corp. (2015 Pioneer Ct #B, San Mateo, CA 94403)

IT Global Network System Administrator

1/3/2011 – 3/28/2014

Main technical supported for VIP, internal test engineer, sale and marketing departments

Globally supported, upgraded, configured network devices and data center servers

Documented network diagram, IP scheme, operate procedures, and comply with standards

Daily performed, monitored backup data using CA ArcServe, and maintain critical network applications and devices

Daily supported include DC, DHCP, DNS, print server, file servers, WSUS, SQL, FTP, Web, Exchange, VMware, MAC, Red hat, and Centos

Supported and configured IP phone Asterisk, phone server Elastix, and fax server

Enforced security policies and procedures, secured network with ASA and Sonic Wall firewall

Daily supported engineer applications and projects

Completely done new IP scheme and migrated Windows XP to Windows 7 timely manner

Monitored and diagnosed network and bandwidths using net flow, Colasoft Capsa 7, Nagios, Spiceworks, PRTG, and SolarWinds

Supported test engineers to create and install Ghost image for different OS’s

Purchased order hardware and software for IT, staffs, test engineer, and customers globally

Support vendors and customers requests and relate projects

Supported users based on priorities assigned in SysAid helpdesk ticket system

Setup, configured, troubleshoot, and upgraded firmware routers, switches layer 2, and layer 3

Managed, coordinated, guided, and trained IT helpdesk and desktop support staffs

Hope Services (30 Las Colinas Lane, San Jose, CA 95119)

Network Systems Administrator (6/24/2008 – 6/30/2010)

Supported for PC, laptop, printer, fax, phone, wireless, VPN, and Smartphone’s

Supported and troubleshoot back-office end-user systems in a Windows XP/2007, Windows servers 2003/2008, Exchange servers 2003/2007/2010

Configured, installed, and backup routers, switches, IP phones, and network equipment

Experienced with Cisco ASA and Juniper, VPN, MPLS, load balancing, QoS, NAC and IPS

Performed network architect, preventive maintenance, security issue, disaster recovery planning, scalability, and capacity planning

Performed daily backup, servers and network equipment maintenance, and firmware upgrade

Managed and updated Symantec End Point anti-virus for both servers and clients

Identified ongoing cost optimization, performance enhancement, and growth strategies

Managed SLA, documentation, diagrams, vendors contract, license renewals, and cross training

Network monitored using Net flow, Orion, Network performance FTRG, Cisco works, What’s up Gold, IP Monitor (SolarWinds), Wireshark sniffer, packets analysis, and networking tools

Deployed, configured and managed VoIP using Cisco United call manager and Unity

IT projects management, 29 sites infrastructure management DSL, Frame Relay, POTS, PRI, T1, Flex T1, MPLS, DS3, and OC-12, support environment about 1000 clients

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