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Administrative, office manager, events staff,, hotel guest service

Location:
Memphis, TN
Salary:
Open
Posted:
October 18, 2019

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Resume:

SUMMARY

Qualified Professional with **+ years in fast-paced customer service and call center environments. Personable and professional under pressure.

SKILLS

Welcoming customers

Client service

Switchboard operation

Front desk management

Adaptive team player

Inbound and outbound calling

Strong communication skills

Excellent multi-tasker

EXPERIENCE

Business Office Manager

Millington, tn

ABC Construction/ Oct 2017 to Current

Invoicing, Work orders, Scheduling, Compliance, Bookkeeping Distributed company correspondence, including memos and updates to reinforce and apprise department objectives and developments.

Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance. Interviewed, onboarded, developed and oversaw daily activities. clerical Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.

Maintained and verified credentials, files, insurance and licenses. Set travel arrangements and gathered documents for management . Maintained personnel records, including applications, performance reports, payroll records,

.

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Fostered strong customer relationships by responding promptly, accommodating specific needs and exceeding expectations.

supervisor

Memphis, TN

Jackson Hewitt/ Jan 2004 to May 2008

Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.

Supervised, Senior Tax preparer, scheduling, Customer service, Marketing. Telephone Operator

Millington, TN

Millington Telephone Company/ Jul 1998 to Jan 2003 Operated telephone switchboard . Directory Assistance, After hours answering service for Millington alarm, Millington Telephone and Millington Cable. Millington Crime stoppers Information specialist

B

Sandra Boyd

901-***-****

sandeeboyd99@gmail.c

om

3665 Mozelle St

Memphis, Tn, 38128

Destin, FL

Destin Chamber of Commerce/ Jun 1987 to Aug 1991

Operated telephone switchboard,routed calls to the correct destination. community events

, Tourist information specialist

EDUCATION AND TRAINING

High School Diploma

Chawtahatchee high school 1984

Ft Walton Bch Fl

Fundamentals of Accounting, Business Management

Okaloosa Walton Junior College 1989

Niceville, FL



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