OBJECTIVE : Dedicated and Driven Professional with Administration experience across multiple industries. Experience in Degreed Accounting with exposure to Information Technology / Database. Excels at Clerical work, reception, data entry and working effectively in a team, meeting deadlines and providing outstanding support to staff.
Trained in Anti-Money Laundering, Anti-Terrorist Financing, and Information Security in a banking environment.
Thrived in a fast – paced environment. Took initiative in learning. Possessing a strong work ethic necessary for success
Acquired hands-on training in a variety of computer programs
Thorough knowledge of Microsoft office.
Possess document management skills. Utilized social media for research, and to promote company image .
In-depth knowledge of typing correspondences and other documents.
Thorough understanding of office equipment
Demonstrated ability to schedule appointments and meetings
Able to communicate in a concise and professional manner, working effectively with all levels of colleagues, modifying communication style in order to accommodate clients.
Ability to manage a variety of databases confidently.
Agropur Purchase Order Entry Clerk 2018-2018
Utilized Oracle and in-house programs to register purchase orders and generate receipts.
Entered data into designated databases, and forms.
Maintained accurate up-to-date Client Folders on servers, uploaded and transferred files between folders.
Support all sales staff in releasing all purchase order forms.
Verified, reviewed and corrected source information and supporting documents
Acquired hands-on training in a variety of computer programs.
Managed application changes, and checked printouts for accuracy.
Volunteer Volunteer Essential Skills Developer 2012-2017
Multi-tasking, Detail Oriented, Punctual, Dependability and Problem-Solving skills.
Enjoyed working with clients from various cultural backgrounds
Gained hands-on training in dealing with a variety of communication and language issues.
Supported clients’ in developing reading, writing, speaking and composition skills
CIBC / ICS On-Boarding Client Accounts Clerk 2010-2011
Effective time management skills to achieve results and meet deadlines.
Analyzed, conducted inquiries, and took initiatives to resolve client problems in a proactive manner
Monitored client account activities, and dealt with transfers.
Carefully proofreading all correspondence for accuracy was essential to updating information
Scotiabank Clerical Office Assistant 2008-2009
Worked independently, and on a team to handle Senior Vice President’s confidential Accounts.
Entered data into designated databases, updated Folders and files.
Tracked clients utilizing internal database software. Handled confidential information, always protecting privacy.
Axa Insurance Company Office Support Clerk 2006-2007
Coded and processed home and auto insurance applications into required format
Verified data and prepared documents for data entry. Assisted with general internal accounting functions.
Monitored, sorted, organized, reviewed, and distributed photocopies, emails, internal/external mail to sources
Oversaw, set-up, re-organized and modernized filing system.
Pilot Insurance Company Underwriting Administrative Assistant 2005-2006
Processed home and auto insurance applications into designated databases and forms.
Highly effective team work delivered prompt information retrieval, filing of correspondence, reports and records.
Verified data for accuracy before updating driver license information, vehicle and license suspensions
Royal Ontario Museum Data Entry Clerk / Fundraiser 2004-2005
Handled irate clients professionally with patience and understanding.
Active Listening, and written communication skills with a proven ability to be sensitive to clients’ needs
Generated Funds through gift solicitations, cold-calling and creative membership drives.
Achieved objectives through team collaboration
Ontario Court of Justice Front Office Court Support clerk 2003-2004
Handled front-office reception processing Confidential Forms before Court
Managed Case Dockets for Court. Organizing and prioritizing Dockets before Court Case.
Entered data into designated databases.
Industry Canada Administrative Assistant / Bankruptcy Clerk 1997-2001 Reception
Over 5 years of office Administration, Organizational and Prioritizing skills.
Performed reception duties. Answered over 20 daily incoming calls in a courteous, friendly and professional manner. Directed callers to the appropriate officials efficiently. Resolved issues.
Effectively managed, composed, edited, and approved correspondence for official signature.
Sorted and scanned documents into various databases. Routed printout documents to appropriate staff
Strong Inter-personal skills allowing collaboration between departments and staff to assure success.
Reviewed financial statements for accuracy before closing accounts.
Registered, coded and processed Commercial and Consumer Client Bankruptcy Estate applications, Proposals and receivership proposals. Prepared documents for data entry
OTHER PROFESSIONAL SKILLS
Children’s’ Supervisor Toronto District School Board (2011)
Volunteer Teaching Assistant Clair Lea Public School (2010)
Volunteer Production Assistant York University's newspaper “ Excalibur.” (1995)
EDUCATION AND TRAINING
Bachelor of Arts Degree in English Literature (1995) York University- North York, ON
Ontario Secondary School Honor Graduation Diploma (1988)
W .A .Porter C.I. - Toronto, ON
Royal School of Music Certification (1984)
The Associated Board of the Royal Schools of Music (UK) Piano, Violin, Clarinet
References: Raymond Santiago- Ontario Court of Justice Phone 416-***-****
46 Leahurst Drive
October 18, 2019
Attention: Human Resources Specialist
Re : Data Entry Clerk
I am writing in reference to potential employment at your company. Please find enclosed my resume for any open ‘Data Entry Clerk’ position. An opportunity to work for your company is very appealing, and believe my previous work experience and training will make me a competitive candidate for a position with your Firm.
I bring to the table a broad list of experiences and qualifications covering a full spectrum of administrative duties, reception, data entry, customer service, computer skills and clerical support. The key proficiencies I possess which may relate directly to your job requirements include:
Office Administration experience, from a variety of departments within the Federal and Provincial Government
Trained in Anti-Money Laundering & Anti-Terrorist Financing in a banking environment.
Receptionist, Data Entry Support Experience - Industry Canada, Ministry of the Attorney General
Efficient interpersonal, computer, Microsoft word, word Processing & time management skills
Experience handling emergency situations with tact and diplomacy
Communication skills to build strong collaborative relationships with clients/staff.
Self-starter with the capacity to learn quickly.
Professional team player who is competent, trustworthy and goes the extra mile to achieve results.
My experience has trained me to be a highly personable team player with strong work ethics. My strong commitment to excellence, has made me confident of my ability to excel. I am a hard-working and energetic individual with a positive attitude. In addition, I am able to adapt to changing demands, and shifting priorities. I can learn new methods and procedures quickly. If required, I am prepared to undertake any job-related training.
I would greatly appreciate the opportunity to meet with you for a personal interview, where I can discuss how my skills and experience will be helpful in accomplishing your company goals. If you have any questions, Please feel free to contact at phone
I look forward to hearing from you.
Thank you for your consideration