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Employee Relations Manager

Garden Grove, CA
October 22, 2019

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Karen B. Elder

Huntington Beach, CA 714-***-****

Financial Controller

Motivated and results-focused Controller with more than 25 years of experience spearheading complex and effective projects for a broad range of organizations, including manufacturers, franchises, and professional services firms. Possess a combination of project management, team leadership, and financial management skills. Demonstrated ability to catalyze results while complying with budget and time constraints. Currently pursing Six Sigma Black Belt certification to enhance process improvement capability. Seek to benefit a top performing organization by improving efficiency, return on investment, and quality through effective management.

Areas of Expertise

Six Sigma

General Ledger



Lean Processes

Financial Statements



ISO 9000

Accounts Payable


MS Office

Professional Experience

Williams Comfort Products, Colton, CA 2018 - 2019


Hand-picked by senior management to restructure two accounting and finance departments for client in HVAC product manufacturing. Developed new processes for customer service, order receiving, and obtaining and posting payments. Partnered with satellite offices to create standardized procedures that eliminated redundancy and enhanced efficiency across locations.

Key Contributions:

Leveraged six sigma knowledge to analyze quote-to-cash process; identified and removed redundancies and devised a more efficient approach.

Implemented system enhancements within JD Edwards for automation and duplication within SOX compliance.

Joe Wells Enterprises, Inc., Orange, CA 2005 - 2017


Balanced shifting priorities within a sports nutrition product manufacturer and franchise business. Monitored daily operations and cash flow for all departments, handling all financials and general ledger. Primary duties included approval of purchase orders and invoices, addressing franchisee inquiries, and managing royalty collections. Provided additional support for human resources, with oversight of workers’ compensation, benefits administration, payroll execution, and employee relations.

Key Contributions:

Led coordination of facility move during company expansion. Procured computer and warehouse equipment, servers, and furniture, interacting with vendors and contractors to ensure smooth transition.

Established international shipping policies and procedures for Asia and Europe clients. Prepared Bills of Lading with overseas freight forwarders, including all proper support documents

Prevented significant price increase by renegotiating raw materials purchases and expanding business to include new vendors.

Transitioned payroll services from Wells Fargo to local vendor, resulting in 50% cost savings while maintaining expected service levels.

Conducted preparations for partial sale of company, performing all due diligence documentation. Assisted with the successful sale of 51% of the company.

Served as primary point of contact for 130 U.S. franchises on credit approval and management, monthly royalties and advice on accounting and finance. Partnered with CPA’s, attorneys and the Operation Manager to obtain annual updates for franchise agreements.

Relsys International, Inc, Irvine, CA 2002 - 2005


Coordinated accounting, finance and operational functions at this company that developed software for medical devices, pharmaceutical testing and data migration for clients in the medical industry. Responsible for the GL, financial statements, balance sheet schedules, bank reconciliations, A/P, A/R, cash receipts, PO’s and fixed assets. Assisted with audits.

Key contributions:

Authored Business Continuity Plan, developed procedures for disaster events, including office data storage and back-up scheduling and documentation.

Additional Experience

Controller Westways Staffing Services, Inc. Orange, CA

Assistant Controller/Staff Accountant Esquire Deposition Services Santa Ana, CA

Controller/Production Manager Giant Advertising, Inc. Huntington Beach, CA

Staff Accountant Moffatt & Nichol Engineers Long Beach, CA

Accounting Administrator On-Site Fabricare Service, Inc Downey, CA


Bachelor of Science in Accounting,

University of Phoenix, Costa Mesa, CA

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