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Project manager

Toronto, ON, Canada
October 22, 2019

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***** ***** ****** #* ******** Hill, ON L4E 1A3 905-***-****


Project Management professional, Scrum Fundamentals Certificied, Fluent in French and English

over ten years’ experience in IT, Sales management and Client Services management

Project Management, Business development, Professional services and Managing projects

Proficient in managing IT projects like new Server system implementation, new server system upgrade, Network Management and Remote access systems. Manage projects from Initiating to closing.

Managed individual projects within Scope, Budget and Time. Develop Project Management Plan, Manage resources. Risk management risks, Manage stakeholders.

Managed relationships with Customers, vendors, internal and external Stakeholders

Analytical and an excellent problem solver with strong solution-focused approach to complex challenges


Over 10 years’ experience as a computer sales professional, and strong ability to multitask under pressure

Project Management, Business Development, Management and B2B Solutions

Familiar Active Directory, DHCP, WINS, DNS and other Network Management protocols

Proficient in Project scheduling and Strategic Planning

Proficient with MS Office, Salesforce CRM, Siebel CRM, SAP CRM, MS Project and Point of sales Systems

Proficient in collecting customer requirements and communication the requirements by proving the customer the right Business Solutions

Managed projects within Schedule, Cost and Scope


Project Management: Project Management Certification from PMI

Scrum Fundamentals Certificate from SCRUMstudy

Microsoft Servers : Windows Server 2008/2003, Microsoft Exchange 2003 and 2007

Operating Systems : Windows XP, Vista, Windows 7, Windows 8, Linux and UNIX Sun Solaris 7


Hardware : Compaq, HP, Dell, Firewall, UPS, Thin Clients, switches, workstations, Servers and Printers

MS Office Suite : 2003/2007/2010, 2007 Outlook, SharePoint, MS Project 2010

Special Training :Project Management PMP, Scrum Fundamentals Certificate


Casimir Consulting [Contract part-time] 2009- Present

Worked on projects in assisting customers with their system hardware and Software

Assist customers on how to reduce operational cost and improve efficiency

Helping companies with their IT and Business Development needs

Project Manager Feb 2011-June 12

Staples Easytech4Business

Manage projects like new Server system, New Server upgrade, system customization and deployment

Manage relationship with in order to identify project requirements, Budget, project goals and Timeline.

Manage projects by implementing a new server network system, remote access system, network printer system

Manage relationship with vendors in order to get the right hardware and software for new Server system

Manage project resources, develop schedule, create SOW, and create Project management plan and WBS.

Managed a Server upgrade projects which including setting up and upgrading system workstations

Creating Sales planning and Business Marketing planning campaigns

Managed the technical team and providing them the right hardware and Software to execute the different projects

Managed Windows and Apple based Business solutions and Web Business Services solutions.

Managed and provided end Business Solutions to Medical, Service and other industries

Sales Executive 2008

SAP Canada & Business Objects, Toronto

Managed sales opportunities through forecasting, planning and account management

Business development for SAP Business Suite including CRM, ERP, PLM and Supply Chain

Identified sales using SAP and Business Objects Solutions including Governance Risk and Compliance, Enterprise Performance Management, Bus Objects Edge BI and Crystal Reports, pipeline management

Retained specific information on key industries, competitors and trends

Responsible for keeping track of leads, created marketing campaigns and events

Bilingual Territory Account Manager (Contractor Brainhunter) 2004-2007

Microsoft Canada, Mississauga

Business development including MS Dynamics Bus Solutions and MS Platform Solutions

Responsible for generating revenue including Sales Forecasting and Pipeline Management

Managed a $ 700,000 quarterly and $ 2.8 million Dollar annual sales quota

Generated financial sales leads from public and private sector and assigned them to partners

Recommended BS solutions and Platform Solutions based on customer’s business needs

Worked closely with technology partners to sell complex infrastructure and enterprise solutions

Consistently exceeded a 3M sales quota and overachieving a 3.9 M sales quota on two occasions

Changed a customer complaint into a $270,000 sales opportunity

Team Leader ( Planning and special Projects) 2001-2004

Future Shop, Toronto

Managed a project in Team training and development,Team development and customer support

Managed the team in the credit card department in the different processes and procedures for credit card administration

Established and manage Business relationship with corporate customers to generate future business

Manage project from Initiating to closing, Work closely with stakeholders including sponsors, users and vendors.

Planning special events

Project Lead IT services and system integration 2000-2000

ACS Toronto, Mississauga

Manage a project in the creation and implementation of new common operating environment which standardized the corporate workstations. Manage project from Initiating to closing. Manage relationships with vendors and stakeholders.

Managed relationships with project team and vendors for the installation and the customization of the new servers.

Manage a project which included working with external contractor for the implementation of new the firewall system

Manage a project with of an external vendor to implement a new System to keep track of credit card transactions.


2017-06: Received Project Management Professional Certification from PMI.

2017 Scrum Fundamentals certified SCRUMstudy

Project Management Certificate Program (in progress)

Centennial College Progress Campus

Cisco Configuration, DDR, BGP, OSPF, CHAP

Internet and Web Security

Home based training

SUN Solaris 7 System Administration 1, 11 and TCP/IP Administration

Imaginetech, Toronto

Diploma in Network Technology

Business Information Technology Association, Toronto

Information Technology Certificate Program

Ryerson Polytechnical University, Toronto

Business Administration Diploma Program

George Brown College, Toronto


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