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Service Representative Customer

Location:
Canada
Posted:
October 16, 2019

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Resume:

Loretta Buckhurst

*-**** ******* *******

Mississauga, Ontario

L5J-3S8

416-***-****

adalt0@r.postjobfree.com

Objective: To obtain a progressive position where I can utilize my existing skills to

expand my career development and continue to update my knowledge and skills .

Experience: 2008- Present World Automotive Rexdale, Ont

Customer Service Representative

• Providing the first point of contact for all customer inquiries and product/service

complaints through phone, fax, email, or online.

• Processing and issuing credits for returns.

• Investigating and resolving problems related to shipments of products, returns,

credits, and orders.

● Provide guidance and training to department new hires.

● Redirects complex or specialized concerns to appropriate team member for follow up.

2003-2008 R.P.D.L LTD. Rexdale, Ont

Customer Service Representative

• Provided the first point of contact for all customer inquiries and product/service

complaints through phone, fax, email, or online.

• Processing and issuing credits for returns.

• Investigates and resolves problems related to shipment of products, returns, credits,

and orders.

2002-2003 Corningware Corelle Mississauga,On

Key Holder

• Responsible for opening and closing the store

• Prepared bank sheets for daily deposits to the bank

• Provided customer service / Cashier

• Received stock shipments

Education: 1998–2002 Applewood Heights Mississauga, ON

• Grade 12 Diploma

• Able to work independently and within a team

Skills:

• Excellent communication skills both written and oral

• Excellent organizational and time management skills

• Proficient use of Microsoft Word

● Able to thrive in a fast paced environment



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