Credit control Executive

Hafiz Muhammad Qaiser

Contact : ****-315-***-****

E-mail : *.*********@*****.***

OBJECTIVES

To get a "Career Oriented Position" in progressive concern where I may utilize my Qualifications and Experience while having an opportunity of advancement with the help of my strong communication, leadership and problem solving skills. PROFESSIONAL EXPERIENCE

DHL Pakistan Express December 2012 till date

Credit Control Executive

o Daily review of aging and setting priority for customer visits while keeping in view the targets.

o Manage Customer’s accounts, including payments and disputes. o Maintains customer master record necessary to manage customer specific billing requirements.

o Respond to billing inquiries and provide solution to resolve the query to get timely payments.

o Resolve problems by giving appropriate information and data to customers. o Timely follow up from customers regarding billing issues. o Co ordinate with internal departments for rectification of billing errors. o Timely rectification of billing by issuing credit notes. o Meeting with all the concerned persons for timely collection of payments. o Ensuring timely reporting on SAP and other software. o Maintaining relationship with customers for healthy understanding between both partners.

OTHER ACHIEVEMENT

o Achieved Employee of the year award 2016 in Bangkok, Thailand. o Awarded with employee of the month throughout my career. o Top performer of central region

QUALIFICATIONS

Standard Session Institute/Board/University

B.Com 2012 M.A.O College

FSc Pre Eng 2009 Govt College Shalimar

Metric 2007 Naveed Foundation High School

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COMPUTER LITERACY

o Microsoft office word and excel.

o Installation of different software.

o Installation windows.

PERSONAL PROFILE

Father’s Name : Muhammad Siddique

Nationality : Pakistan

Mobile No. : 0092-315-***-****

Date of Birth : 06 Sep, 1990

N.I.C. # : 35201-0389354-9

Marital Status : Single

Religion : Islam

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