Hafiz Muhammad Qaiser
E-mail : firstname.lastname@example.org
To get a "Career Oriented Position" in progressive concern where I may utilize my Qualifications and Experience while having an opportunity of advancement with the help of my strong communication, leadership and problem solving skills. PROFESSIONAL EXPERIENCE
DHL Pakistan Express December 2012 till date
Credit Control Executive
o Daily review of aging and setting priority for customer visits while keeping in view the targets.
o Manage Customer’s accounts, including payments and disputes. o Maintains customer master record necessary to manage customer specific billing requirements.
o Respond to billing inquiries and provide solution to resolve the query to get timely payments.
o Resolve problems by giving appropriate information and data to customers. o Timely follow up from customers regarding billing issues. o Co ordinate with internal departments for rectification of billing errors. o Timely rectification of billing by issuing credit notes. o Meeting with all the concerned persons for timely collection of payments. o Ensuring timely reporting on SAP and other software. o Maintaining relationship with customers for healthy understanding between both partners.
o Achieved Employee of the year award 2016 in Bangkok, Thailand. o Awarded with employee of the month throughout my career. o Top performer of central region
Standard Session Institute/Board/University
B.Com 2012 M.A.O College
FSc Pre Eng 2009 Govt College Shalimar
Metric 2007 Naveed Foundation High School
o Microsoft office word and excel.
o Installation of different software.
o Installation windows.
Father’s Name : Muhammad Siddique
Nationality : Pakistan
Mobile No. : 0092-315-***-****
Date of Birth : 06 Sep, 1990
N.I.C. # : 35201-0389354-9
Marital Status : Single
Religion : Islam