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Sales Assistant

Calgary, AB, T2L 2G4, Canada
October 15, 2019

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Lucy Chan

****, ********* *****, **

Calgary, AB

T2L 2G4



I worked in Digital printing field for sixteen years.I had experience in estimating, scanning and printing in small and wide format jobs. I had a good communication with co-workers in different departments and customers.

Computer skills

Outlook, Excel, Spreadsheet, Track, Database, Pace, informa, Window Version 10, POS System, SAP System


Read and write: English and Chinese

Speak: English, Chinese and Mandarin

Typing: 90 wpm

Experiences and Achievements

Sales Associate (Part-time) July 2019 – present


Put merchandise on the shelves

Helped customers to solve their problems

Answered customers their questions

Worked as Cashier

Digital Printing Analyst/Mail Room Clerk Feb 5, 2018 – Jan 10, 2019

Ricoh Copy Centre

Comforted in troubleshooting and problem solving

Created price quotes to clients before they sent jobs to the company

Reviewed all jobs schedules everyday that clients got back jobs before dead line

Quality Checked every finished job details before I held to clients

Followed up every jobs and gave the extra expectation

Billed the invoices and list all details to clients

Separated mails to different departments in the morning and sent to them

Collected all mails before 3pm for Canada Post

Measured the size, weighted the parcel and filled up the forms to Fedex, DHL and Canada Post

Technical and Record Analyst/Mail Room Assistant/Data Entry Clerk

Rileys Printing Company Feb 1, 2014 – June 30, 2017

Scanned and checked all details in the document

Set up monthly Record reports to Manager for comparing in different month process

Conveyed complete information to every department on time

Called clients to pick up their parcels and mails

Sales Support Assistant Nov 5, 2012 – Jan 30, 2014

Data Group Inc.

Collected all shipment details to sales representatives

Closed the job tickets after shipping out the products

Achieved to ship all rush orders and alter sales orders before or in the shipment due date

Inspected all jobs were correct and perfect printing in the production line

Created and proceed sales orders in a timely fashion

Estimated costs rapidly that clients made the orders in the same day

Sent samples in using UPS

knew to measure to size of the box, knew to apply on-line shipping

Set up meetings with every sales representatives to report the jobs processing everyday

Billed invoices and sent to sales representatives

Printing Operator Oct 15, 2001 –Oct 30, 2012

West Canadian Printing Company

Made sure all printing machines in good procedures before starting jobs

Finished all jobs before deadline line

Ensuredinternal and external customers got their jobs satisfaction


DeVry University, Calgary, AB - Bachelor of Business Administration - 2011

Sait - Printing Management Technology Diploma- 2001

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