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Customer Service Data Entry

Charlotte, NC
October 15, 2019

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Annette D. Gresham

Stone Mountain, GA ***** 678-***-**** phone



Skilled administrative professional with several years of hands on experience managing busy reception desk. Knowledgeable of general office practices and procedures, good communication, organization and multi-tasking skills. Works well both independently and in a team setting. Work Experience


Southern Benefits – Atlanta, GA

April 2008 to December 2015

Answer and direct all incoming calls (take messages as needed), open, date stamp and process all incoming mail, assist adjusters with prescription claim processing by preparing documents for proper coding and payment reimbursement, mail out claim forms and provider directories, type/file correspondence, provide assistance to other teams when needed


Axiom Staffing Group – Suwanee, GA

June 2006 to April 2008

Answer incoming calls and greet visitors, send and receive mail and/or fax and distributes to appropriate department/person, type and file correspondence, other general office duties as required Skills

Basic Computer Skills Multi-tasking Copying/Filing Multi line Phones Call Center Customer Service Data Entry Medix System Appointment Scheduling Education

Georgia Piedmont Technical College (formerly Dekalb Technical College) some college course work completed

Additional Information

2016 to 2019 have worked various temporary assignments Authorized to work in the US for any employer

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