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Customer Service Developer

Houston, TX
October 15, 2019

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Asif Siddiqui

832-***-**** Houston, Texas *****


University of Houston, Houston, Texas May 2020

Bachelor of Business Administration [GPA: 3.1]

Management Information Systems [MIS GPA: 3.6]

Relevant Coursework: Transaction Processing System I (Summer 2019), Info System Development Tools- Java (Spring 2019), Business Applications Database Management I (Fall 2019) SKILLS

SQL, JavaScript, HTML, CSS, Microsoft Excel, Access, Word, PowerPoint, Outlook, Photoshop, Lightroom, Java EXPERIENCE

UH Leisure Services: Games Room, Houston, Texas January 2018 – Present

• Paying for 85% of college tuition fee

• Assuring outstanding customer service to all faculty, staff and students while on sales floor

• Manage and handle up to $800 in cash and credit payment daily

• Work under pressure and coordination to deliver high customer satisfaction

• Making quick and accurate decisions with responsibility and authority while having high level of attention to detail Case Competition – Phillips 66, MISSO, Houston, Texas March 2019

• Worked in a group setting of four to find an effective implementation of AI technology in Phillips 66 ecosystem

• Tasked with the logistic of automating and simplifying the production process by using AI bot in Phillips 66 mobile application.

• This goal was achieved by improving upon their existing mobile application, saving them resources, time and money

Corporate Project – Phillips 66, Houston, Texas January 2018 – May 2018

• Assessed the potential market challenges and how Phillips 66 can overcome them in the year 2050

• Worked with four other team members to have intellectual and competitive environment

• Helped each-other to explore their weakness and Strength Team Leader - Rotaract, Bengaluru, India June 2015 – December 2015

• Oversaw the design and implementation of graphic layout, posters and logos

• Supervised team of 15-20 members and advised in all prospects of project management

• Organized and managed fund up to $5000 per event, multi-cultural events, Blood donation camps, social causes, women’s empowerment and literacy programs, and poverty alleviation campaigns HONORS AND AWARDS

• Dean’s List Summer 2019, Spring 2017, Fall 2016

• Outstanding Volunteer Award LEO 2013-2015

• Lead in Design and Creativity team, Rotaract June 2015 ACTIVITIES

• Management Information Systems Student Organization Spring 2019– Present

• Finance Association Fall 2018 – Present

• Volunteered actively for Rotary International Spring 2015 – Fall 2015 OTHER ACTIVITIES

• Teaching myself to be a full stack developer

• Collaborating with my dad to help him with develop a photography website for his business

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