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Tampa, FL
55,000-65,000 yearly
October 17, 2019

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ZELAINE **** Brenton Lead Dr, Ruskin, FL, MONZON *3570, UNITED STATES

PHONE 469-***-****



Actively seeking a challenging and rewarding position within the Business Industry, that will contribute my skills effectively and to their fullest potential to provide corporate efficiency and profitability. EXPERIENCE:


Ruskin, FL // Independent Distributor/Health Coach 04/01/17-Present

• Help Clients get fitness results by providing a nutrition plan.

• Recruit and train my own team of Health Coaches to do exactly what I do.

• Do weekly/monthly follow ups.

• Use social media platform to promote business.

• Meet monthly goals.


Tampa, FL // AML Analyst 07/2014 – 11/2016

• Ensure efficient identification and monitoring of suspicious activity and transaction in the Bank and ensure timorous reporting of suspicious transactions to the Anti-Money Laundering (AML).

• Conduct alert investigations using global standard policies, procedures and tools aimed at meeting internal and external regulatory requirements.

• Responsible for conducting searches, gathering data and recording evidence from CITI internal systems, the internet, commercial databases and inquiry with business of Compliance contacts within CITI.

• Handling of Suspicious report (SARs).

• Latin American countries worked with so far included: Colombia.

• Knowledge of KYC, Bank Secrecy Act, Patric Act. OFAC.

• Creating and maintaining cases and average of 200 cases per month. DAVITA RX

Coppell, TX // PATIENT CALLER 08/2012 – 11/2013

• Make inbound calls to enroll patients into pharmacy.

• Take inbound/outbound calls and assist our patients with any questions they may have.

• Meet weekly goal.


Addison, TX // Teller 06/2010 – 08/2012

• Consistently provide exceptional levels of customer’s service by handling accurate and timely deposits, withdrawals and account transfers.

• Interact with people of diverse professional and cultural backgrounds.

• Assist in referring them to their best needs depending on their qualifications.

• Promote bank services and products.

• Maintained level sales goal. Awarded cash bonuses for outstanding performance. FIST CONVENIENCE BANK

Irving, TX // Personal Banker/ Teller 05/2008 – 03/2010

• Handled deposits, withdrawals, transfers and face to face customer contact.

• Opened accounts for new customers (checking, savings, cds, etc.) ATM custodian.

• Host. Sold products to customers on regular basis. Profiled customers.

• Referred customers to their best needs depending on their qualifications. EDUCATION:


High School Diploma (2007)


• ACAMS Web seminars.

• Experience in monitoring and auditing banking compliance.

• In-depth knowledge of general banking compliance.

• Extensive knowledge about the anti-money laundering laws, procedures and practices.

• Strong error detection, writing, analytical, problem solving skills and communications skills.

• Bilingual (Spanish).

• Strong customer service skills.

• Proficient in Microsoft Office: Excel, Word, Access, Outlook, etc.

• Citibank's internal system such as, Actimize, Business Objects, eCADD, CITIDOC KYC, Citi Screening, Core, Cosmo, Ness, Oracle, OnDemand.

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