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Office Assistant Medical Billing

New York City, NY
October 17, 2019

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Dedicated and knowledgeable customer service professional experienced in areas of, but not limited to medical billing, record keeping, patient registration, insurance verifications, etc. Ability to multi task in any business environment. Strong computer and medical database skills. Team player.


NYP Brooklyn Methodist Spine & Arthritis Center 12/2018 - Present

Office Assistant

Retrieved messages

Answered switchboard

Scheduled appointments

Prepared referrals for MRI & dopplers

Scanned documents

Filed medical records

Checked out patients using Picasso by

NYP Freelance Temporary Assignment NY NY 09/2018 – 12/2018

Freelance Temporary Assignment

Office Assistant/Clerk- Front Desk

Greeted patients and staff

Managed busy phones

Verified insurance eligibility

Scheduled appointments

Assisted patients with registration,

Entered patient demographics to Medicom system

Collected co-payments

Scanned, and sorted mail

Christ Hospital, Jersey City, NJ

Freelance Temporary Assignment 03/2016 – 5/2016

Patient Service Representative

Checking patients in & out

Verifying patients insurance

Collecting Co-Payments

Answering Phones/Take Messages

Printing out forms, Physical, Immunizations

Making sure patients have their prescriptions

Christ Hospital, Jersey City, NJ 12/2014 – 7/2015

Clerical Coordinator - Sleep Study Lab

Checked daily messages, answered phones, faxed, made copies and signed for deliveries

Ensured daily and weekly schedules are completed for sleep study patients

Contacted patients to make/confirm appointments

Contacted doctors’ offices to retrieve patients’ information i.e., Face sheets/Demographics and clinical

Located charts for other doctors’ offices and medical records

Advantage Care Physicians, Brooklyn, NY 04/2011 – 12/2014

Patient Service Representative

Provided proactive customer service, including welcome calls and appointment confirmation calls

Administered official forms and documentation, including medical records and billing information

Assisted patients in entering correct and up-to-date information for medical charts

Transferred charts to other offices and centers accurately and efficiently

Managed patient check-in and check-out, facilitating office productivity

Handled appointment bookings according to physician schedules and patient needs

Ensured patients received prescription information quickly and correctly

Medical Records Specialist 08/2005 – 04/2011

Assisted patients in entering correct and up-to-date information for medical charts

Transferred charts to other offices and centers accurately and efficiently

Distributed charts to physicians as needed

Scanned documents into patients’ charts

Retrieved charts to be corrected and/or updated and refiled

Supervised 5 Medical Records Specialists

Additional Work History

Security - present


Abraham Lincoln High School, Brooklyn, NY Diploma

Swedish Institute College of Health Sciences, New York, NY 09/2017

Certificate in Medical Billing and Coding


Microsoft Office: Word; Basic Excel, Heavy Data Entry, NextiGen; EMR/EHR; Meditech; EPIC; Medicom, NaviNet; CPT-10; ICD-10-CM; ICD-10-PCS; HCPCS Coding Systems, Picasso. HIPPA CERTIFIED

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