Customer Service Front Office
Resume:
CYNTHIA ANNE HOLSINGER
*** ******* **. *********, ** 89074
*************@*****.***
EXPERIENCE
August 2015 to October 2017
Front Office Supervisor – Desert Radiology
Act as liaison between patients, staff and doctors. Effectively and efficiently oversee operations of the front desk and the facility when the facility manage is not available. Responsible for hiring, training and termination of employees. Maintain all human resources records accurately and in a timely manner. Responsible for all financial dealings with the main office, including payments accepted, petty cash and maintaining a bank. Contact person for vendors, doctors and referring physicians when facility manager is unavailable.
August 1996 to August 2015
Medical Receptionist – Desert Radiology
Check patients in for exams in a timely manner. Process payments as necessary. Check orders for accuracy in scheduling. Maintain communication with technologists, doctors and patients to provide premier customer service.
EDUCATION
Southern New Hampshire University
June 2017 to Current
College of Business
Pursuing a degree in Business with emphasis in Human Resources
University of Nevada, Las Vegas
June 1982 to June 1987
College of Education
Pursuing a degree in Elementary Education
Chaparral High School
Graduated June 1981
General Studies
SKILLS
Excellent customer service skills.
Excellent communication skills, both written and oral.
Very responsible.
Reliable and dependable.
Works well under pressure.
ACTIVITIES
Accepted into the National Society of Leadership and Success.
Volunteer Dignity Health.
Volunteer NSPCA.
Contact this candidate