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Manager Food Service

Location:
Rawdat Al Khail, Qatar
Salary:
3500qr
Posted:
October 17, 2019

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Resume:

Curriculum Vitae

RIFHAL LOPEZ

MOB: +974-********

Email: adal00@r.postjobfree.com

Objective:

To pursue a highly challenging carrier where I can implement my knowledge & experience, acquire new skills and contribute constructively to the organization. I am a self-starter, team player and equally individual as well

Educational & Technical Qualification:

1.B.A - From university of Karnataka India In 2004

2.Food Safety Level-3 From High field ( Abu Dhabi Food Control Authority -2017)

3. HACCP Level -3 From High field ( National Quality Consultants Abu Dhabi-2017)

4. Emergency First Aid Level 2 from high field ( Act Master Qatar-2019)

Work Experience:

1.03/01/2018- till-to Date-As a Catering Manager. & Location Manger Qatar Star Services Catering L.L.C (Project-FIFA- World Cup 2022 Lusail Stadium Qatar )

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Control operational costs and identify measures to cut waste. Handling the operation smoothly

Train new and current employees on proper customer service practices

Regular follow up customer satisfaction & daily updated of food man-days

Mobilization of work site zone provide the food service for workers

Proper menu, food quality, customer feedback/complaint & cleaning.

Follow up the S.O.P Standard System.

Regular performed the meeting with Clint

Follow up the HACCP System (Food Safety Management System.)

Maintained the workers welfare training on monthly basis.

Responsibility of environment hazardous waste on site.

Deliver the company experience to employees and guests through great service, clean and polished equipment, good manners and great human skills

Always be properly dressed and presentable, with a professional manner.

Check, tour and inspect all stations, kitchens and back-of-the-house (BOH) areas when arriving and before leaving.

Make sure dish machines and other machines are maintained and clean.

Check the schedule to make sure your employees are here and on time.

Distribute chemicals and cleaning supplies to stewards

Distribute a “side duties list” to your employees and check that everything is done before the end of their shift.

Assign working areas to your employees.

Check all BEO’s for any upcoming events

To supervise and monitor Safety and hygiene Standards of the Unit

To monitor high levels and standard of Food production, cleanliness, Customers Satisfaction and ensure that Staff Discipline is maintained at all the time.

All information suggestion and complaints regarding Food Service, Housekeeping, Laundry and Food dispatching is channeled through him.

Hold daily meeting with Laundry, Housekeeping, Production, Store, and Dining Manager s and also the Accountant and H.R & Administration Manager.

Reports daily to Manager Operations

Responsible for smooth and efficient running of all food services Sites.

Responsible for the Submission of all Fortnightly and Monthly Reports to base office

Responsible for the implementation & follow up of best practices in the industry and for the successful completion of ISO standards as per the requirement of the company

Visiting all the food service sites.

Follow up the Monthly pest control program

2.07/09/2016- 2018-As a Location Manager & Emdad Gulf Catering Abu Dhabi ADNOC Off Shore Field

Maintain all related Paper work for catering e.g. medical record, PRO records.

Follow up store for FIFO (First in First out for inventory )

Arranging Medical for staffs

Weekly and Monthly Meeting with HR and Staffs for Good hygiene and safety

Follow up Adco Audit

Internal kitchen Audit for catering

Checking housekeeping and follow up records

Follow up monthly pest control Program

Follow up cooking temperature and record it

Follow up all chiller and Kitchen equipment’s records and maintain

Daily toolbox talks with catering staffs.

Maintained the QA checklists on daily, weekly & monthly basis.

Purchase order and regular follow up.

Discussed with kitchen chef & supervisor to relative kitchen activities e.g. Proper menu, food quality, customer feedback/complaint & cleaning.

Regular follow up customer satisfaction & daily food Mondays

To supervise and monitor Safety and hygiene Standards of the Unit

To monitor high levels and standard of Food production, cleanliness, Customers Satisfaction and ensure that Staff Discipline is maintained at all the time.

All information suggestion and complaints regarding Food Service, Housekeeping, Laundry and Food dispatching is channeled through him.

Hold daily meeting with Laundry, Housekeeping, Production, Store, and Dining Manager s and also the Accountant and H.R & Administration Manager.

Reports daily to Manager Operations

Responsible for smooth and efficient running of all services at the Site.

Responsible for the Submission of all Fortnightly and Monthly Reports to base office

Responsible for the implementation & follow up of best practices in the industry and for the successful completion of ISO standards as per the requirement of the company

3.07/08/2014- 07-06-2016 As Staff Accommodation In charge Housing &H.R Team Leader at Jumeirah Hotel Groups Kuwait.

Airport Pick up and drop off for the new arrivals and leavers.

Arrangement of the accommodation for new team member’s arrivals room cleanliness, all items in place … etc. with welcome pack items, welcome letter and check in formalities.

Handle and control the team member’s movements and shifting inside the accommodation.

Ensure the maintenance of the Accommodation \: make sure all the facilities are operational and contact the suppliers for any repairing or replacement needed

Ensure that all aspects of the accommodation meet hygiene and health and safety regulations.

Handle the TM’s transportation with the suppliers according to the daily schedule

Follow up with the purchasing on pending items related to the TM’s accommodation.

Initiate all the purchasing request for all shortage of the consumable items / maintenance items or any items need replacement.

Update all stores in the accommodation and ensure no shortage of needed items.

Control the Security Guards and make sure that they are following the rules and regulations make sure that the safety of the team member’s member is ensured.

Accommodation Inspection / Spot Checks as per the decided schedule for all the team members rooms to ensure the safety and hygienic and all the rules and regulations in the rooms are followed.

Together with HR Manager coordinate Team member’s engagement activities in the accommodation.

Perform all the jobs are assigned by the HR Manager in

Regards to the Team Members Accommodation.

Ensure all comments related to TM’s accommodation are responded to/acted on within established time frames.

Maintain discipline and safe environment, in Accommodation - keep the peace, and act on any actual or potential violations of policies or law - report incidents in the accommodation to HR Manager.

Support HR Team and other departments when transportation / driving is required.

To be responsible for all maintenance requests from the Associates, resolve in timely manner, to make sure maintenance request log book updated on daily basis

To develop and utilize checklists for regular preventative maintenance, stock inventory, pest control

Report incidents in the accommodation immediately to the HR Manager

To be innovative, suggesting new ideas and investigating new ways of doing things or new services for our employees

To maintain accurate records for reporting and accounting, including petty cash

To assist in enforcing all the Staff Accommodation policies and procedures

Follow up monthly pest control.

To ensure that the Staff Accommodation is checked regularly, all floors, hallways and stairwells to be free from obstruction and anything unusual are reported

To ensure that a complete maintenance and incident logs are kept

To constantly inspect accommodation in public and storage areas through scheduled inspections and walkthrough to ensure they are clean, well maintained and meet all hygiene, health and safety regulations.

To welcome new staff and to arrange their accommodation prior to their arrival.

To assist in maintaining order, discipline and service associate housing facilities through efficient and courteous operation

Follow up staffs movements

Arrange the vehicle for weekend purpose of staffs.

Maintained the any kind of incident records. Daily information to higher management.

Prepare and maintain up to date Accommodation inventory lists for all the store items in the accommodation. Prepare and maintain up to date Accommodation inventory lists for all the store items in the accommodation.

4.12/01/201*-**-**-**** work As Catering Supervisor at- SUPEREME GLOBAL Catering Company U.S ARMY BASE AFGANISTAN.

Maintain all related Paper work for catering e.g. medical record, PRO records.

Follow up store for FIFO (First in First out for inventory )

Arranging Medical for staffs

Weekly and Monthly Meeting with Hr and Staffs for Good hygiene and safety

Follow up audit

Follow up in catering task e.g. Food receiving, servicing, cost control, wastage control.

Staffs monitoring e.g. good hygiene practice of staff as well work place.

Maintained the kitchen hygiene practice, proper food storage.

Maintained the all CCPs for hot & cold storage area.

Follow-up all related company work such us (Medical, Visa details and Man days)

All type of vehicle In and out follow up.

Arrange everything for the camp including arrange room for employees.

Follow up with HSE team related Monthly room inspection, Food inspection.

Follow up for monthly Pest control program.

Monthly checking for first aid and fire extinguisher

Maintain proper record & reports as per company

Documentation system.

Train new and current employees on proper customer service practices.

Daily toolbox talks with catering staffs

Follow up Menu.

Organize and supervise shifts.

Reporting to Location Manager.

Good Relation with costumer.

5. Knowledge of Computers:

Personnel Details:

Name: : Rifal Lopez

Father Name: : Kalish Lopez

Gender: : Male

Nationality & Religion: : Indian, Christian

Date of Birth: : 11-11-1986

Marital Status: : Single

Languages Known: : English, Hindi & Kananada

Passport No: : Z3185043

E-mail: : adal00@r.postjobfree.com

Contact Number: : Mob: +974-********

Declaration

The Details furnished above are true to the best of my knowledge and I hope to start a challenging carrier with your esteemed concern.

Place - Qatar

Date -

Yours

Rifhal Lopez



Contact this candidate