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Administration Assistant / coordinator

Qibla, Kuwait City, Kuwait
October 13, 2019

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Rizwana Noor Mohammad Ahmad

Mob :***- ********

Email :

Address in Kuwait : Khaitan,Block 6,St 65, Building 15,

2nd Floor, Flat 3 Kuwait.

Career Objective

To acquire a challenging and fulfilling position that can maximize the skills and knowledge I have acquired with the end goal of efficient service, self –advancement and higher learning.


A Culturally diverse individual with an excellent academic background that is pro active, self-motivated, resourceful, social and enthusiastic. I have a “can do-will do” attitude to work. I’m a team player, with a proven ability at meeting deadlines and working under pressure. I am keen to use my existing skills and acquire new ones in a position that offers development and job satisfaction.

Academic Qualification:

Graduated (Bachelor of Arts) majors in English Literature and Journalism from Punjab University, Lahore in year 2004.

Passed Higher Secondary Education Certificate from ISCP (International School and College of Pakistan, Kuwait in year 1996.

Passed Secondary Certificate of Education from International School and College of Pakistan, Kuwait in year 1995.

Courses Attended & Successfully completed :

Basic & Advanced, Fares & Ticketing Courses organized by Alghanim Travel Training Center from 24 October 1998 to 24 April 1999.

Sales Development Program conducted by Kuwait Airways from 30 October to 04 November 1999.

Awarded Certificate of Achievement in the Cruise Sales Training Program organized by Royal Caribbean International on 19 May 2000.

Galileo BSP Automated Ticketing Course conducted by Automated System Co. Training Center Kuwait from 16 September 2000 to 21 September 2000.

Work Experience:

Gulf Bank May 2013 - Till Date

JobTitle : Coordinator - Area Manager ( Consumer Banking)

Provide administrative support to the manager / team in facilitating day to day activities / project work

Liaise with branches for effective coordination relating to temporary movement of staff in branches and for filling in staff shortage.

Generate monthly/quaterly branch reports such as queuing analysis, cash movements, number of transactions in branches, sales etc or as requested by manager.

Proficiently manage correspondence to ensure that all emails / office mails are answered / received /sent on time

Maintain discreet confidentiality of information, procedures and all documents and file and track documentation to ensure security and control; manage systematic filing system to ensure important and necessary documentation is correctly filed and can be retrieved timely and when needed.

Provide administrative support to the manager / team in facilitating day to day activities / project work

Gulf Bank Sep –2006 - April 2013

JobTitle : HR - Coordinator (Payroll )

Preparing Salary Certificate, end of service termination and / or resignation letters.

Evaluate staff loans, arrange and provide loan forms, visa card applications and account statements when requested by the staff.

Assist in tracking Probationary employees from dept. and generate confirmation letters.

Creation of new employee Personnel files, scanning and updating the existing ones with various documents as provided.

Follow-up and append information on employee leave resumption.

Update and enter sick leave entries on a periodic basis and prepare warning letters via oracle.

Handling staff medical insurance claims, liaise with Insurance company for enrollments of new staff, dependents, cancellation of leavers on monthly basis.

Validate credit notes for reimbursed claims of the employees and process for distribution to the employees.

Incoming / outgoing office mail dispatch.

Preparing contracts for new joiners within the organization along with handling all requirements for them e.g opening Bank Acc, issuing ID card, providing with Health Insurance coverage etc etc

Alghanim Travels Oct-1998 to Feb-2001

Job Title : Reservations and Ticketing Assistant

Successfully handled individual as well as Corporate accounts bookings for travels to various destinations, ensuring customer satisfaction.

Dealt with customers of all nationalities with politeness and by using proper communication skills.

Always completed the assigned task on time without giving any chance for complaint.

Gained adequate experience in using office equipment I-e facsimile, photocopier, printer etc.

Computer Skills:

Microsoft Word


Internet / E-mail Access

Oracle HRMS

Personal Information

DOB : 12 August 1980

Status : Married

Nationality : Pakistani


English - Can Read, Write, Speak

Urdu - Can Read, Write, Speak

Arabic - Can Read & Write

Driving License: Having a valid Kuwaiti Driving License

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