Administrative Assistant Desktop Support

Melissa A. Gaul

**** ** ***** ***, ******* NORTH CAROLINA 27606 *******@*****.*** 1-919-***-**** (C)

SUMMARY

Adaptable, hard-working professional, experienced in administrative, information technology, project management, legal, regulatory reporting and working directly with the Federal Reserve examiner.

WORK EXPERIENCE

Credit Suisse, 7033 Louis Stephens Drive, Research Triangle Park, NC May 2012 – Present

Assistant Vice President, Corporate Secretary – Asset Management, General Counsel

Corporate governance and legal projects for Asset Management and non-Asset Management entities globally.

Database management for EnterpriseD legal entity database for governance and administration.

Prepare and draft Secretary Certificates, Certificate of Formation, Limited Liability Agreements, Limited Partnership Agreements, Dissolutions, Resolutions, Consents, Board and Officer elections P-00029, Power of Attorney, corporate structure entity documents. Review Mergers and Acquisition legal transactions for over 1,200 entities to create the organization structure for Credit Suisse Group AG and Credit Suisse (USA) Holdings, Inc. Prepare and revise internal policies such as the FR Y-12A Annual Report for Merchant Banking Investments and FR Y-10 Structure Reporting, Legal reviewer to the Entity Rationalization Process. Oversea legal invoicing from external counsel and service agents such as CSC, Quorum Limited, Maples & Calder.

Point of contact for corporate governance issues and regulatory changes and provide information for the KYC due diligence requests to banks and clients.

Key contributor to the preparation of monthly regulatory reporting for the FR Y-10 Report of Changes to the Organizational structure in accordance to the Bank Holding Company Act. Preparation of year-end reports, for the Credit Suisse Group AG FR Y-7 Annual Report for Foreign Organizations and Credit Suisse (USA) Holdings, Inc. FR Y-6 Annual Report of Holdings Companies to the Federal Reserve Bank for all divisions. Correspond with the regulator on a monthly and yearly basis and resolve issues and conflicts, prepare internal control processes and procedures, MARCS report to support current issues as a result of our audit and internal policy breaches to policy GP-00266.

Participated in the preparation of the Raleigh Federal Reserve Audit 2015, Audit 2018, policies and training. Quorum Bermuda registrar Audit 2018.

Post audit implementation of regulatory controls and processes. Working with team such as the Regulatory Steering Risk Committee, the Quality Assurance Team, Internal Audit and the MRIA IT Process control team to implement new processes.

Prepared the Federal regulatory filing, review of the legal sale documents and officer resignations to update of our databases for the divisional spin-off for the AM division for the divestment of 600 entities, involving two main Asset Management departments, Strategic Partners to Blackstone and Customized Fund Investment Group to Grosvenor Capital Management LP. Final divestment strategy for the SRU Division to dissolve 300 entities from the IHC structure. Restructure of our Board of Directors and Officers for IWM division.

Prepare regulatory reporting to internal compliance and regulations, FCA, Federal Reserve FR Y-10, FR Y-7 and FR Y-6, FR Y-7N, FR Y-12A, BE-13 Survey of New Foreign Direct Investment in the United States, FATCA and REG W

Contracts - Raleigh, North Carolina October 2010 – May 2012

Paralegal, Compliance Analyst, Legal Assistant

Credit Suisse, FA External Reporting/Analytics – Prepare and coordinate year-end financial statements for bank entities for filings to the regulators and financial auditors. Create and control new review process workflow for financial statements and proformas, identify and analyze financials and dependencies within FA Division; convert financials to 2010 and implement new project with rebuilding financial tables in Excel and Word, macros, financial formulas. Track changes, black-lines and compares. Regulatory review of financing regulations for filings and compliance. Prepare customer mailing for Credit Suisse customers Consolidated Balance Sheet. (January 2012 – May 2012)

RTI International – Research Survey Interviewer (January 2012 – February 2012)

RegEd, Regulatory Affairs – Research 51 jurisdictions for compliance and regulation, within the insurance industry. Work on updating system rules for CE Central and SmartCE. Work on share-point update research documents and organizing system and design enhancements. Use NILS – Insurance Compliance software for research, along with other state insurance websites. Audit regulatory review cycle for CourseTrax (CTX), course systems, continuing providerships. (May 2011 – September 2011)

Connexion Technologies – Prepare legal financing collateral documents to Outside Counsel and bank for funding. Meet with senior management for reviews of financing status. Review Service Provider Addendums and legal files for new financing. Work on Legal Management Database for updating dependencies for Litigation. Prepare filings. (March 2011 – April 2011)

Paralegal Certificate & Westlaw Certificate (October 2010 – February 2010)

Mechanic and Farmers Bank - Attend Monthly Executive Management Meetings for Mechanics and Farmer Bank, write and prepare reports for Audit Committee, and Asset Liability Committee (ALCO). (October 2010)

S&I Research - Attend Product Marketing session for an advertising client to work with an end user forum to prepare marketing script.

(October 2010)

Wyrick Robbins Yates & Ponton, LLP, Law Office, Raleigh, NC 27606

Legal Administrative Assistant, Commercial Real Estate November 2007 – June 2010

Prepare legal Commercial Real Estate transactions.

Handle attorney billing issues on Webview system and generate bills for attorney review, prepare special billing as requested.

Prepare all closing binders for clients.

Rubin, Ehrlich & Buckley, Law Office, Princeton, NJ 08550

Paralegal for a CEO, Commercial Real Estate February 2003 - October 2007

Prepare legal Commercial Real Estate transactions for the Lender.

Prepare UCC Financial Statements.

Purchase computers for staff and assist in daily computer operations in a multiplatform environment of NT, Windows XP and Windows 98, Word Perfect and MSOffice, UPS Database System, Deltaview and Tabs Accounting software.

Involved in the conversion of all national state loan documents (50 jurisdictions) from Word Perfect to Word and implementation of scanning system for document management project.

Princeton Financial Systems, Princeton, NJ 08550 March 1998 – October 2002

Technical Support Analyst II\Core Technologies – eBusiness (2001 – 2002)

Technical Support Specialist\Client Technical Support Department (1998 – 2001)

Assist in initial product rollouts and application integration with ASP offering. Product rollout activities such as testing, development coordination, documentation and training.

Provide day-to-day remote support to over 300 financial\insurance firms for client\server applications: Pam for Securities and Mortgages, and 3rd party products such as Slice-n-dice, Transformer, Cognos. Domestic travel for client implementation.

Create test scripts for ASP related interfaces.

Act as Business Resource for internal testing efforts undertaken by Business Unit. Act as liaison for SQL Database training and integration into ASP (Application Service Provider) Model. Support relational Btrieve database to 3rd level engineers for resolutions. Support and trouble shoot client error codes to resolution: Btrieve Database, Oracle Database, SQL Database.

Prepare and analyze client reports on statistical usage of systems.

Prepare Business Solution Documents for system enhancements.

Assist in Sales initiatives by preparing and coordinating product demonstrations and answering sales inquiries.

Maintain product documentation and prepare Workflow automation on an event scheduler with PFS and 3rd Party Vendors.

Consulting Assignments (September 1995 – January 1998)

Bristol Myers Squibb - Princeton, Merrill Lynch – New York City, Revlon – New York City, Lucent Technologies – Hopewell, NJ Technical Analyst - Consultant

Provide end-users day-to-day computer application support.

Maintain multiple Novell 3.x servers and maintain system integrity in a multi-platform environment within BMS’s campus environment. Implementation of projects and supported Novell Servers and desktops and provided system administration.

Liason with multiple business units such as our International Business, Engineering, & R&D. Visit various site locations for management meetings in Plainsboro and Lawrenceville. Assist in implementation of on-line documentation, departmental policies and procedure.

Work with programmers and staff on implementation of AS400 (Power builder) client server application. Desktop support and hardware configurations and server script rollouts and cleanup for standardization project. Work on special projects for clients as requested. Perform daily backups.

American Reinsurance, Princeton, New Jersey (September 1, 1990 – September 1, 1995)

Microcomputer Support Administrator-Expert User/Domestic Operations Support Department

Provide LAN administration to our DOS and Am Re Managers Division LAN, consisting of 100+ users and provide technology support to 12 Branch LANS that consists of over 350 users. Prepare divisional computer budget for Am Re Managers.

Visit Branches for installations, training and maintenance; maintain commercial and Am Re developed applications and implement any changes.

Trouble shoot day-to-day problems; program new applications and modify existing applications; prepare formal and informal training sessions on software applications and proper use of LAN services; write documentation; maintain hardware including: periodic maintenance, upgrades, configurations and installation of new equipment; test hardware/software to evaluate ease of use and compatibility within environment.

EDUCATION

Rider University – Bachelors of Administration in Human Resources Business Management of Organized Behavior & Accounting

North Carolina State University Paralegal Certificate Program (Graduated February 2011) & Westlaw Certificate

Notary Public in North Carolina and New Jersey ID# 2106739

Rotary International Group Study Exchange Denmark - Ambassador of Goodwill

Certified Novell Network Administrator (CNA), Novell Network Engineer Study Track (CNE) (passed 3 of 8 exams);

Microsoft Certified Systems Engineer (MCSE) 4.0 Continuing Education Study Track (6 courses: 95, NT WS, NT Admin, Core Technologies, NT Enterprise, TCPIP)

SKILLS

Verbal, listening and written communication skills.

Legal: Preparation of national Commercial Real Estate transactions. Preparation of Mortgage, Note, Assignment of Leases and Rents, Hazardous Substance Indemnification Agreement, Guaranty, Manager’s Agreement, Assignment of Manager’s Agreement, Escrow Immediate Repairs, Certification of Non-Foreign Status, Interest Rate Confirmation Letter, Subordination, Attornment and Non-Disturbance/Estoppel Agreement, Tombstone Letter Release, Borrower’s Certification, Surveyor’s Certification, SPE Provisions, Opinion Letter, Zoning Letter, Clearing Account, Springing Cash Management Agreement, Leases. Preparation of Assumption Loans, Amended and Restated Loans, State Forms, TIC Loans, Multi-Property, Hotel, Large Loans over 20 million, and legal document comparisons. Preparation of closing loan binders with all signed and executed loan documents. Review national Master Community Infrastructure Agreements, Amendments, Easements, Assignment of Easements, Service Provider Addendums, Mortgages, Deeds of Trust, Deed to Secure Debt. Review and audit documents for signatures, dates and replacement pages.

Software: Experience with Deltaview and installation, Hummingbird, Sharepoint, Westlaw, NILS, Factcase, Casemaker, Microsoft Office 10, Track Changes, Blacklines, Adobe Acrobat, Windows 7.0, PCAnywhere (remote software), support and trouble shoot client error codes to resolution: Btrieve Database, Oracle Database, SQL Database, Visual Basic training, Impromptu, ECS Scheduling Software, Pam Financial Software, Lotus Mail, Microsoft Scheduler, Microsoft Exchange, I.E.x, Microsoft Word, Microsoft Access, Excel, Word Perfect, Harvard Graphics, Lotus Organizer, OnTime for Windows, AS400 Connectivity: NSRouter, IBM Router, Client Access, RUMBA, IRMA400, Attachmate - Mainframe, Attachmate - AS400, Procomm Plus, Reflections for Windows.

ASSOCIATIONS

North Carolina Bar Association

Board of Directors, Vice President and Treasurer on Oak Run Homeowners Association 2013 - 2016

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