Worked as IT Manager, System Engineer for Several Years.
Windows servers (NT 4.0, 2000, 2003, 2008, 2012, Hyper-V, VMware (ESX, vSphere)
Virtualization and Citrix XenApp & XenDesktop, Oracle VM VirtualBox.
Microsoft Azure Admin, SCCM Admin, SharePoint Admin, Office 365, OneDrive, web Admin.
Experienced in ERP Project Implementation (Sage ERP, Orion ERP, Omega ERP, PIMS2 ERP) and Infrastructure Projects.
Experienced in System Study, RFQ, Scope, project cost, Scheduling and project tree, Training & finalization.
Data Base administration – Oracle 9i, 10g and MS SQL 2008/2012.
Familiar with SCO UNIX, Linux (RH & Ubuntu) and Mac OS.
Networking (installation of switches, routers, access points, Cisco Video System and Dell SonicWALL).
Back up on VERITAS Backup Exec 15 and Disaster Recovery
Experienced in Retail, Customer Service, Concrete, FMCG, Catering, Hotel Industries.
IT Manager at Al Siddiqi Holdings Group- Doha Qatar
Since October 2017 to July 2019
Managing IT Team, and application development team on AX 2012 R2 integration.
Maintaining of Restaurant Manager POS and Dynamics POS on the retail outlets.
Hardware Inventory management, Vender Management.
Migrating server in MS Azure Cloud.
Upkeeping and following Service Ticket through ServiceDesk Plus.
VAT implementation on AX 2012 R2.
Administer and configure AX security settings including role-based security groups.
Perform daily system monitoring, verifying the integrity and availability of all application resources and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Managing teams involved in technical implementations and development projects employing Dynamics AX 2012 R2
Administrating MS SQL Server database, SharePoint, Enterprise Portal and fine tuning
System Administrator at Rex Ortho Hospital, Coimbatore- India.
March 2017 - October 2017 (8 months)
Managing Windows Server, PCs, Printers and other Hardwires - Administrating MS SQL Server and HIMS System.
Maintaining HIMS - Patient Registration - Consultation (CPOE & CDSS) - Diagnostics Recording
Electronic Health Records with PACS - Pharmacy Management, Ward Management with ICM - Surgery Management
Medical Billing – preparing Bill to Health Insurance Agencies, Answering there quires, Monitoring payments.
Country IT Manager at Readymix Qatar Group (LafargeHolcim) – Doha Qatar
February 2009 - February 2017 (8 years 0 months)
Implementing the Citrix Servers with VPN Connections.
Managing 6 Member IT team, Leadership Management, IT Management, Help Desk Management
Implementing Sag ERP 500, with Multi Company, Customizing, New reports on SAP Business Objects.
Managing multiple projects through all lifecycle phases with focus on establishing direction and standards designing, installing, upgrading, administering, monitoring, and patching SQL 2003/2005/2008/2012 databases cluster and non-cluster environments
Ensuring that IT systems, applications, and communication equipment within the organization are managed and maintained in accordance with documented processes, procedures, guidelines, and instructions Monitoring and maintaining network security and performance.
Observing the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
IT Manager at Dana Club - Doha
October 2005 - February 2009 (3 years 5 months)
Implementing Network - Gig speed, Fiber back Bones, with Cisco Catalyst, Aironet, Routers, PIX, WLAN, and WiFi System.
Windows Server with exchange, SQL server and IAS. Design and implemented of Hotspot Solution
Enterprises based antivirus salivation. Central Backup System and Helpdesk management.
Co-ordination with ERP Implements (Orion, Opera CMS) and Oracle Server with Micros 9700 administration.
Opera Concept Club Management interlink with Micros. Report Designing with Discoverer 2000.
Web Admin, site modifications, Mail routing and administration.
New IP Based digital Telephone System implementation and administration
System Administrator at Byrne Equipment Rental LLC - Dubai
August 2002 - July 2005 (3 years)
A leading Multi Business (Catering) Irish Company Windows Server, Exchange Server Installation, .NET Configurations. Bank Maintenance package in VB6 including Cheque Printing, PDC Maintenances.
Modifications & New Modules in Accounting Package for the Catering Division. Job Cost and Cost Analysis programming.
SCO UNIX Installation, Networking, Administration. Up Keeping Backup of the entire Network, Firewall, Mail sharing
Norton Antivirus Installation, User Configuration and Administration. Hardware Installation, Hardware Troubleshooting.
Costing and Utilization Cost Updates, Month end process and Finalization.
IT Manager at Holland House LLC - Dubai
March 1998 - August 2002 (4 years 6 months)
Window Base System, Exchange and Omega ERP (Oracle) implemented
Win NT installation, Securities, Admin, Remote Connections (Cisco 801 series).
Implementation of New ERP System (Oracle Server Based) and Oracle Database Admin.
Hardware Installation and Troubleshooting, Bar Code Creation and Implementations.
Internet Sharing & Mail sharing (MDaemon mail Server).
Maintaining Books of Accounts (Data Entry, AP, AR, Reconciliation and Finalisation).
Systems Engineer at Al Burkan Computer UAE, Sharjah
May 1996 - June 1997 (1 Year 1 Month)
Computer Assembling and Troubleshooting - Customer Service
Networking Windows NT 4, WAN Installations (Internet, Roaming Networks)
Marketing in computer Components.
Systems Engineer at Telesis LLC - Bahrain
November 1992 - February 1996 (3 Years 3 Months)
Networking, Software Development and Training. Troubleshooting in old existing FoxPro programs
Micro Products of Computer Associates (ACCPAC) - Demos and Sales
Designing PC Based POS. and Single Processor POS. Bar-coding.
Inventory & Accounting System in VB 5 & MS Access \ Oracle SQL Backend
National Institute of Business Management
Masters in Business Administration, in Information Technology, 2007 - 2008
University of Kerala
Bachelor of Science (B.Sc.), Mathematics, 1982 - 1986
CCNA - Cisco Certified Network Associate
Microsoft Certified System Engineer
Microsoft Certified System Engineer 2000 License MS ID: MS0428975055
Microsoft Certified Solutions Expert - Cloud Platform and Infrastructure
Microsoft License MC ID: 13077025
EXIN License 5665411.20526341
Skills & Expertise
Rex Hospital, India as System Administrator
Telesis LLC, Bahrain as System Engineer
Holland House, Dubai as IT Manager
Al Siddiqi Holding,
Qatar as IT Manager
LafargeHolcim, Qatar as IT Manager
Byrne Equipment Dubai as System Administrator
Al Burkan Computer, Sharjah as System Engineer
Dana Club, Qatar
as IT Manager