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Executive Customer Service

Location:
Chennai, Tamil Nadu, India
Salary:
25000
Posted:
October 14, 2019

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Resume:

Work History Personal Info

Skills

Deepika G

Boost operational efficiency and service levels to drive sustainable growth across sectors. Cross- functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change. Energetic Operations Executive adept at analytical thinking and effective communication. Able to supervise cross-functional teams in a fast-paced and thriving environment. Strengths include performance improvement, organizational restructuring, and team-building. Serviced-focused Operations Executive dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Dynamic Operations Executive with 3+ years of progressive experience supporting top leaders in strategic planning, organization, and management of agendas in alignment with corporate objectives. Strongly committed to service excellence, client satisfaction, and team collaboration. Operations Executive

Pranaya Event Planners, Chennai, Tamilnadu

Applied performance data to evaluate and

improve operations, target to current business

conditions and forecast needs.

Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost

controls and maximize business operational

efficiency.

Increased company profits through performance

optimization strategies and efficiency

improvements.

Strategically coordinated operations according to

objectives and capabilities, effectively allocating resources to meet demands

Applied excellent problem-solving, process

development and strategic implementation skills

to lead and support all areas of operations.

Established clear management goals and devised

systems to track results for effective decision

2016-03 -

Current

Address

No:3/246, Plot No 40,

Kuberan Nagar Extension

2nd Street,

Madaipakkam, Chennai

CHENNAI, Tamilnadu,

600091

Phone

978-***-****

E-mail

adak5g@r.postjobfree.com

Business development

Strategic planning and

execution

Process improvements

Cost analysis and

savings

Education

Software

making.

Defined strategic goals and worked with teams,

departments, technology and processes to align

systems to targets.

Efficiently and effectively identified and solved all problems that impacted direction of business.

Internship Coordinator

VPS Technologies, Chennai, Tamilnadu

Project Name: www.home2by.com (MCA).

Role: Designer, Developer (Live Project).

Duration: JAN 2015-MAY 2015.

Front End: ASP.NET.

Back End: SQL SERVER 2005.

The aim of the project “ONLINE SUPER MARKET

SYSTEM” is procurement of materials for the

customers, payments to the Suppliers through

PayPal, regular issue to the admin based on the

stocks and stock maintenance.

In this project the user can view the stock detail. This website covers various modules such as

procurement activities, payment process and daily

& monthly report to the super market.

2015-01 -

2015-05

High School Diploma

Ashok Nagar Girls Higher Secondary School, Ashok

Nagar, Chennai

Passed SSLC Examination from Ashok Nagar Girls

Higher Secondary School in the year of 2008 with an aggregate of 70%.

2008

High School Diploma

Ashok Nagar Girls Higher Secondary School, Ashok

Nagar, Chennai

Passed Higher Secondary Examination from Ashok

Nagar Girls Higher Secondary School in the year of 2010

Performance analysis

Stakeholder relations

Performance

improvement

Organized

Efficient multi-tasker

Staff

training/development

Exceptional

interpersonal

communication

Project management

Timeline management

Verbal and written

communication

Customer service-

oriented

TECHNICAL SKILLS:

OS: Windows XP,

Windows 7,Windows 8,

Windows 10

Application Software:

MS-Office

Web technologies:

ASP.net, c#, HTML,

Languages & S/W: VB

6.0, C, C++

Database: ORACLE, MS

ACCESS

Accomplishments

Languages

Interests

2010with an aggregate of 83%.

Bachelor of Computer Applications:

Computer Applications

Sri Muthukumaran Arts & Science College, Chennai

Passed Bachelor of computer application from Sri

Muthukumaran Arts & Science College, Affiliated to Madras University during 2010-2013 with an

aggregate of 78%.

2013

Master of Computer Applications:

Computer Applications

Meenakshi College of Engineering, KK Nagar,

Chennai

2015

Took active part in conducting department

symposium and participated in debugging and

paper presentation conducted by other

Engineering colleges.

Participated in General Quiz, Essay writing and

Speech Competitions.

English (Read, Write and Speak)

Tamil (Read, Write and Speak)

Telugu (Read and Speak)

Shuttlecock.

Travelling.

Cooking.



Contact this candidate