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Customer Service Sales

Location:
Qibla, Kuwait City, Kuwait
Salary:
250
Posted:
October 14, 2019

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Resume:

Contact No: -009**-********,

Email :adak1i@r.postjobfree.com

Skype id : Shaiju.shaiju69

SHAIJU SHAIJU BALAKRISHNAN

Present location : Kuwait

PROFESSIONAL OBJECTIVE

To join an organization that will recognize and utilize my skills fully and offer me a position requiring innovative and creative ideas where continuous growth and learning are way of life.

NAME OF THE

INSTITUTION

2005

DIPLOMA IN TEACHERS EDUCATION (D.T.ED) 2 YEARS COURSE

2002

Higher Secondary Education

2000

Secondary School Education

COMPUTER PROFICIENCY

I am extremely proficient with the Internet and email.

Worked on the following packages

Quick Books 2006

Microsoft Office XP (Word, Excel, Access & Power Point)

Windows XP/Vista

EXPERIENCE

(1) Customer Service Manager, US Army Camp, Bagram Airfield in Afghanistan from June 2005 to February 2009.

Duties and Responsibilities

Sales of Computer Accessories, and Electricals items.

Interacting with AAFES for commission payment and their complaints.

Solving Customer Related problems

Maintain Inventory for all Materials

Assuring proper function of facilities equipments

Dealing with the Roshan, Etisalat, MTN and AWCC Cellular service for purchase of merchandise and customer service support

Visiting Kandahar and Salerno base for inventory check.

Preparation of purchase order and follow up with the shipment.

Conducting weekly staff meetings for customer service plans

Helping in the electrical wiring and installations.

Driving for delivery of the merchandise.

Maintaining all types of Rosters

Preparing hand receipts and maintaining file system in excel format.

Recording all sales, cash and purchases transactions in accounts software package of Quick Books and Microsoft Excel

Keeping data of staff leave records and working hours

(2) Cashier

From 2010 January up to August 2012 Cashier in Cold Mountain/Burger Joint

At Kandahar Air base.

Duties and Responsibilities

Escort customers to their tables.

Check patrons' identification

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Take orders from patrons for food or beverages.

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Make sure customer receives the service needed.

Prepare checks that itemize and total meal costs and sales taxes

Inspects dining area and ensures cleanliness, organization and dining area courtesy.

Analyzes and recognizes deficiencies or problems areas and provides solutions to achieve desired results.

Maintains adequate inventory to ensure adequate quantities are maintained and spoilage minimized.

Completes required paperwork and recording of transactions.

(3) Morgan Technologies

Technical sales and support

Manama, kingdom of Bahrain

(Mar 2014 to May2016)

Responsibilities:

Customer support and Consultant

Sales &Business development

Follow up customers and upgrade new sales

Installation CCTV& Biometric Security System

HOBBIES

Reading books and Surfing

Gardening

PERSONAL STRENGHTS

Self confidence, Patience, Caring, Loyal, Smart working, dedicated and Enthusiastic in learning new things.

DATE OF BIRTH : 16.05.1985

SEX : Male

MARITAL STATUS : Single

FATHER’S NAME : Balakrishnan

MOTHER TONGUE : Malayalam

NATIONALITY : Indian

LANGUAGES : English, Hindi, Malayalam, Tamil

Passport : M9742368

I, SHAIJU BALAKRISHNAN, do hereby confirm that the information given above is true to the best of my knowledge. I am also confident of my ability to work in a team and I can relocate anywhere.

Date: SIGNATURE : Place: (SHAIJU BALAKRISHNAN)

RESUME

ACADEMIC RECORD

PERSONAL DETAILS



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