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Customer Service Sales

Location:
Marietta, GA
Salary:
40000
Posted:
October 09, 2019

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Resume:

Vickie L Dolphin

*** ********** ***** **. ******** GA 30144 ?Tel.: 404-***-**** ?E-mail:

adajyx@r.postjobfree.com

CUSTOMER SERVICE/ADMINISTRATIVE ASSISTANT

SPECIAL SKILLS

Excellent customer service skills Strategic Planning

Good Communication Skills

Strong Problem Solving ability Dependable/Team Player

Attention to Detail

Great Work Ethic Multitasking Motivated and

Capable

COMPUTER & TRAINING SKILLS

Order Processing, Invoicing, Multiplex Phone Systems, Fax, Copier,

Marketing Researcher,

Postage Machine, Scanner, Calculator, Credit Card Machine, Cash Register,

Point of Sales

Systems (POS), 10 Key Calculations, Data Entry, Microsoft Office Suite,

WordPerfect,Outlook,

Excel, On Base, Salesforce.com

WORK EXPERIENCE

Assisted customers with inquiries such as troubleshooting, receiving and

tracking orders a delivery status

Provided information to customer through innovative direct marketing effort

Received faxes and incoming mail to be distributed to other departments

Advocating customer financial account adjustments.

Documenting customer's records and account information

Ensured timeliness of sales system entries by maintaining proficiency of

billing systems and sales

Handled merchandise, company funds and use computerized equipment for sales

and customer service

Processed mailing orders for shipment in a timely manner

Sold products to new and existing customers

Ensured accuracy of customer accounts

Settling product/service issues by researching customer complaints

Cultivated positive and enduring relationships with customers

Received inbound and made outbound calls to inform members of plans,

services

WORK HISTORY

Fresenius Kidney Care, Kennesaw, GA

Customer Service/Patient Admissions Services

01/2017-Current

AeroTek, Marietta, GA

Aetna & Fresenius (Temp)

11/2015-01/2017

FedEx/Randstad, Orlando, FL 11/2012-05/14

Customer Service/Revenue Billing

Maximus/Randstad Staffing, Atlanta

Enrollment Agent 11/11 06/12

Comcast Cable, Alpharetta, GA 04/10 - 10/11

Telemarketing Sales

United States Postal Service, White Plains, NY 03/97 - 01/09

Customer Service/Sales Associate

EDUCATION

ITT Technical Institute, New York, NY 08/1979-06/81

Business Management/Accounting Certificate



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