Paralegal Candidate
Resume:
LAURA DUCKWORTH
905-***-**** **************@****.** Hamilton, ON
October 8, 2019
Re: Legal Assistant-LRT Corporate Services Legal & Risk Management Services – Full-time temporary
Dear Hiring Manager,
Please accept my application for a Legal Assistant position Property Acquisition Unit, in the City of Hamilton. I have successfully completed Mohawk College’s Paralegal diploma program and am now studying for my licensing examination. This education combined with my completed Office Administration Certificate and years of experience in customer service and administrative roles will allow me to contribute positively in this role.
As indicated on my resume, I have worked in customer-focused positions as a Sales Associate at Mohawk College and as a Content Peer Tutor. In these roles, I developed my ability to prioritize tasks, communicate on a team, and take on extra responsibilities. In addition, I am always professional and organized and demonstrated this in my role as an administrative support at a heath & wellness facility. These experiences will help me contribute to this position by thinking flexibly, prioritizing assignments and balancing the demands of a dynamic team.
Thank you for your consideration and I look forward to having the opportunity to meet for an interview to discuss how my qualifications can help address your needs.
Sincerely,
Laura Duckworth
LAURA DUCKWORTH
905-***-**** *****.*********@*************.** Hamilton, ON
HIGHLIGHTS OF QUALIFICATIONS
Successfully completed 140-hour Field Practicum at Legal Aid Ontario Criminal Division
Paralegal program peer tutor, chosen based on demonstrated knowledge of course content and excellent communication skills (GPA of 90%)
3 years’ experience in administrative and customer services roles in an educational setting
Organized and flexible, meeting needs of employers by juggling multiple tasks and simultaneously balance competing priorities
Maintains professionalism at all times while handling confidential medical documents for physiotherapists
Ability to use technology applications and databases that assist in managing case-related data including LexisNexis® Quicklaw® & CanLII
Multitasked in a fast-paced campus/book store, prioritizing customer needs and balancing requests from students, staff, and external vendors
EDUCATION
Paralegal Diploma Jan 2018 – April 2019
Mohawk College [Hamilton, ON]
GPA: 90%
Office Administration General – Certificate 2016
Mohawk College [Hamilton, ON]
GPA: 92%
WORK EXPERIENCE
Legal Aid Ontario – Field Practicum Jan 2019 – March 2019
Peer Tutor – Paralegal Program September 2018–April 2019
Learning Support Centre, Mohawk College [Hamilton, ON]
Supported first year paralegal students using course experience and expertise
Clarified course content and assignment questions using strong communication skills and patience; paraphrased instructions and listened to students’ concerns
Used course knowledge to help prepare tutees for success on their course work, quizzes and exams
Tailored approach to each student based on their unique learning style
Administrative Assistant 2018
Studio Zee Pilates [Hamilton, ON]
Updated and maintained confidential medical files using internal software system to ensure efficiency
Scheduled client appointments for physiotherapy and chiropractic services using organizational skills to accommodate client requests
Communicated professionally via phone and email
Sales Associate and Customer Service Representative 2015–2018
Campus Stores, Mohawk College [Hamilton, ON]
Provided outstanding customer service by greeting customers, responding to inquires, and improving engagement with merchandise
Operated cash registers, managed financial transactions, and balanced drawers
Assisted in training and supervising new employees to perform their duties
Corresponded and worked collaboratively with outside parties including vendors in order to facilitate the Mohawk Marketplace
Received & organized stock and used merchandising skills to maintain sales floor and displays
Assisted in yearly inventories by organizing, counting, and troubleshooting
Answered emails, phone calls, and inquiries to provide staff, students, and visitors with accurate information on the college’s services not limited to the Campus Store services
Troubleshooted issues related to locker booking, one card, and purchasing textbooks
Used flexibility and multi-tasking skills to provide sales support to other departments
Used interpersonal and client service skills to respond to diversity and to support the vision and mission of Mohawk
Recorded basic financial information using established document formats, procedures and POS & Bookware Software
Located, filed and retrieved invoices from a variety of electronic and paper sources to support daily store operations for General Merchandise Buyer
References Available Upon Request
LAURA DUCKWORTH
905-***-**** **************@****.** Hamilton, ON
REFERENCES
Kathy Inman, Manager of Operations Campus Stores
Mohawk College
*****.*****@*************.**
Stacey Ziebarth
Business Owner/ Entrepreneur
Studio Zee Pilates
**************@*****.***
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