Manager Sales
Resume:
PERSONAL DETAILS:
Janette Z. Ilunio
Sta. Mesa Metro Manila
Telephone: +639*********
Email: ********@*****.***.**
JOB/CAREER OBJECTIVE:
To be able to increase my performance metrics where I can work efficiently to ensure customer satisfaction, delivering projects within deadlines and helping company reduce cost and improve business processes along the way.
EDUCATION:
Adamson University
BS Computer Science
1994-1998
WORK EXPERIENCE:
BASS Streamlining Maritime Solutions
Product Consultant
Aug 2016 – Oct 2019
The Product Consultant is responsible for product planning and execution throughout the product lifecycle including gathering and prioritizing and customer requirements, defining the product vision, and working closely with sales, marketing, development and support to ensure revenue and customer satisfaction goals are met.
Assist to drive and lead product management efforts to HRM/Payroll Module.
Assist in developing product synergies with other BASSnet Products
Product Documentations
Focus on team leadership to archive team goals and mile stones
Advice and map customer operation processes with BASS Human Resource Management and Payroll system.
Suggest areas for product improvement along with possible solutions in line with customer operation processes.
Keeping abreast with industry trends, market information, field intelligence feedback and need in the marine industry.
Executing Product Strategies Plan as set in line with organizational goals.
Developing Product Road Map Strategy related to HRM/Payroll, Crew Mobile Applications, Digital signature and others.
Delivering Business Requirement Specification/ Change Request to RND Team for product development based on feedback.
Develop and maintain Product Databases
Conduct demo for BASS HRM/Payroll Product.
Give estimated man days for sales team coming from the programmers.
Product Delivery and Operations
Provide product/domain knowledge training presentation slides to internal employees and external customers for new releases and ongoing training to support BASS Training Services
Track and manage product development issues to ensure on-time delivery and quality is met.
Assist Product Manager / Senior Product Consultant to review content of the User Manuals, Training Materials, demo flow charts, CBT and product marketing material (business case scenarios and value propositions)
Develop and maintain Product Databases
Key personnel in providing pre-sales demos, workshops and product promotion activities
Actively participate in BASS’ customer forums by engaging with customers to gather feedback, future requirements and under customer needs.
Internal Customer Responsibilities:
Product updates and trainings
Regularly meeting with Service and Support, R&D and QA team to track product development schedule, review requirements, and resolve issues related to schedule, resource plan, and requirements.
Pre-Sales support to Sales Team
External Customer Responsibilities:
Meeting business partners/customers to establish partnership with existing customers and prospects.
Jebsen Maritime Inc.
Asst. Manager Application Development
May 2015 – July 2016
Responsible for managing the day-to-day support of the users in relation to automated applications of ABOJEB and the entire Jebsen Group ensuring efficient and effective support to business processes and business requirements.
Provide technical requirements information during gathering and analysis of user data and business information by functional specialist for submission to the User for validation if in accordance with established specifications;
Create tasks to fulfil technical requirements based on system analysis done as well as on established procedures, and submit to Senior Manager for Applications Development for approval;
Maintain database normalization, establish and perform regular database fine-tuning and monitoring;
Perform schema reviews;
Run tested scripts within set timeline, for end-user access;
Database Optimization;
Provide trouble-shooting of application and database performance issues;
Create, revise and update programming manuals and SQL scripts;
Disseminate to all concerned updated, complete, accurate and relevant information in a timely manner.
Perform all aspect of the project lifecycle of our system.
Accountable for the project initiation, planning and execution as well as responsible to the day to day task of our developers and assigned task to team per sprint.
Handle distribution of the task in our Team Foundation Server.
Business process review for our existing system and new system.
Creating report using reporting services
Oversee mobile applications for crew, and principals.
Jebsen Maritime Company.
Technical Administrator
May 2008- May 2015
Database Administrator
Business Analysis for the existing system and new one.
Code using Visual Basic, Microsoft .Net, SQL Scripting
Aboitiz Jebsen Company Inc.
Business Systems Specialist
Mar 1999 - May 2008
Conduct Business process review
Coding using paradox and visual basic
Scripting using SQL server and paradox
LEADERSHIP POSITIONS AND OTHER ACCOMPLISHMENTS:
Migration of HRM/Payroll system from Paradox to Visual Basic.
Develop HRM/Payroll system from old platform Paradox to Visual Basic
oModules
Recruitment – where user can request for job opening, with approval process.
Processing – where user can validate documents of the crew based on the requirements define per client, company, flag and other requirements
Operations – where crewing manager able to line-up, validate crew documents, create request for travel booking and training request
Liaison – where user will be able to track oec/e-receipt number of the crew
Travel – where travel agency can encode booking and crewing manager can approved. Able to upload excel file from AMADEUS system.
Training – where manager can request for training and training user can enrol/endorse the crew to training centers.
Accounts – where user can generate/keep manning agreement information in the system and at the same can able to generate budget.
Payroll – where user can generate payroll by bi-monthly and monthly.
Crew Family Welfare – where crewing manager can request for working gears based on the setup per client. User can also generate payment for cba.
Treasury – where user can request for crew cash advance and other transaction to treasury.
Migration of database from Paradox to MS SQL 2000
Implementation of the new system.
Maintain/ Develop
Migration of HRM/Payroll system from Visual Basic to .net framework
Develop HRM/Payroll system from ground up from Visual Basic to .net framework using MVC Technology
oModules
Recruitment – where user can request for job opening, with approval process. Able to generate KPI. Online interview form.
Processing – where user can validate documents of the crew based on the requirements define per client, company, flag and other requirements. Able to send sms to crew.
Operations – where crewing manager able to line-up, validate crew documents, create request for travel booking and training request. Posting of crewlist for payroll to compute.
Liaison – where user will be able to track oec/e-receipt number of the crew
Travel – where travel agency can encode booking and crewing manager can approved. Able to upload excel file from AMADEUS and Galelio system.
Training – where manager can request for training and training user can enrol/endorse the crew to training centers. Accounts – where user can generate/keep manning agreement information in the system and at the same can able to generate budget.
Payroll – where user can generate payroll by bi-monthly and monthly.
Treasury – where user can request for crew cash advance and other transaction to treasury.
Crew Family Welfare – where crewing manager can request for working gears based on the setup per client. User can also generate payment for cba.
Queuing System – the system was installed in the reception area where crew can be able to select to where the crew will report and be able to alert the concern person. With this the system can then compute time spend per person.
Database designed from old schema to a new one
Database migration from SQL 2000 to 2012
Implementation of the new system
Maintain/Develop
Develop in-house non-conformity system and implement this.
Develop principal portal where they can view all those related seafarers.
BASS HRM/Payroll Module
Maintain HRM/Payroll module
Roadmap for my module
oCrew mobile applications
oRecruitment
oDigital Signature
Crew Mobile Applications
Support after sale
Demo during Customer Forum or to prospect clients
Contact this candidate