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Service Contact Details

Johannesburg, Gauteng, South Africa
October 08, 2019

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Names: Paulinah Nano Malema

Preferred Name: Nano

ID Number: 880**********

Languages: English, Spedi, Zulu, Afrikaans

Contact Details:

Mobile 078*******



2017 CERT, Beauty Consultation

2014 CERT, Ministry

2009 DIPLOMA, IT: Programming


2016- 2017 Hydro International College

Certificate in Beauty Consultancy

2014 Hope Restoration Bible college

Certificate in Ministry

2007 – 2009 Varsity College

Diploma in IT: Programming

2002 - 2006 Sir Pierre Van Ryneveld High School

National Senior certificate


2010 PC Engineering – Havatech Skills & Job Placement PROFESSIONAL EXPERIENCE

November 2018 – Current Nail Technician

Tammy Taylor Nails – Kempton Park

Responsibilities • Providing professional nail treatment services.

• Cleaning and shaping of nails.

• Restoring healthy nails.

• Orienting clients with what’s going on or what the type of services being performed.

• Sanitizing equipment’s

• Assisting in other operations within the salon.

• Informing clients about other additional services and offers. April 2017 – September


Service Desk Technician

Denel Aeronautics

Responsibilities • Receive and respond to incoming calls and/ or emails request through IT Helpdesk

• Provide helpdesk support

• Resolve problem to the end user’s satisfaction

• Modify configuration utilities, software defaults settings, Assist with on-boarding of new users

• Tracked calls and documented problems into issue tracking software, consult knowledge database to optimize resolutions and follows through on resolution with callers

• Setup user accounts, process move, transfer and user change forms

• Maintained statistical reports and documentation, including problem/trouble and departmental statistical and effectiveness reporting.

• Repair computer software and hardware.

July 2015 – September


Office Administrator

Denel Aviation

Responsibilities • Support ICT Management

• Coordinate travel arrangements

• Facilitate in writing, approval and Dissemination of ICT policies,

• Type Memorandums and general correspondence both internally and externally,

• Co-ordinate Qmuzik tasks by capturing requisition onto the system and follow up on pending requisition.


Reach out and Touch

(ROT) outreach

Based in Kempton Park, ROT is a project created by a group individuals who saw a need to go out and visit orphanages / old age homes that the community and government has neglected.

Responsibility Assigned the role of Administrative Officer to chair our meetings and ensure all administrative tasks are assigned to relevant volunteers and completed

Hope Restoration Gap


A program initiated by Hope restoration for high school leaver who wish to do community service before embarking on their journey to further their higher education.


• Pay careful attention to details

• Adept at analyzing and solving problems

• Excels in prioritizing, organizing and completing multiple tasks simultaneously

• Recognizes and Respect different ethnic groups

• Enjoy being busy and assisting team members in need. REFERENCES

Mr Lerumo Matloko, Head Hope Restoration Bible College

• Contact Number: 083-***-****

• Email:

Mrs. Avril, Owner Tammy Taylor Nails - Kempton Park

• Contact Number: 060-***-****

• Email:

Mrs. Sunette Smith, Manager Service desk department

• Contact Number: 011-***-****

• Email:

Miss Daisy Lecturer at Hydro International College

• Contact Numbers : 081-***-****

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