Sign in

Customer Service Back Office

Raipur, Maharashtra, India
October 07, 2019

Contact this candidate


Vaishali Shrivastav

Mobile: +91-800*******/ E-Mail:

Graduate in Commerce Background with over 8 years of rich experience in Operation Management

Core Competencies

Managing customer service operations for rendering & achieving quality services.

Responsible for resolving customer complaints

Arrange & Conduct the Induction for all customers in the organization.

Briefing about the company policy.

Providing Value addes Customer services by attending customer quries & Issues.

Handling proper records & preparing the monthly MIS as per company required.


Organizational Experience

APS Web Technology PVT LTD.

Designation: - Executive(Working on CRM Softwere) Job Location Kota -Rajasthan (1Year)

Job Responsibilities :-

Basic Business Knowledge And Strong Understanding Of Company Operations

Strategic Vision And Leadership Skills

Problem-Solving Abilities

Communication Skills

Strong Work Ethic

Self-Confidence And Willingness To Take A Stand

Update complete operation MIS part day to day

Worldwings Outsourcing Pvt Ltd

Designation: Project Associate cum Back Office Department Job Location Kota -Rajasthan (1 Year)

Managing customer service operations for rendering & achieving quality services.

Responsible for resolving customer complaints.

Providing value added customer services by attending customer queries/issues.

Handling Trade desk

Home Credit Finance Pvt.Ltd. Job Location Kota -Rajasthan (1 Year)

Designation: Seals Executive

Coordinating and complete team activities day to day.

Update daily/weekly/Monthly MIS report in Excel.

Strong Work Ethics & Team Dynamics

Mahindra First Choice(MFCL).

Designation :Back Office Department Job Location Kota -Rajasthan (6 Month)

Educational Qualification:

Bachelor of Commerce – 2014 (Arts Stream)

Senior Secondary Certified – 2011(Arts Stream) from RBSE Board - Rajasthan

Secondary Certified - 2009 from RBSE Board-Rajasthan

Computer Skills:

MS-Office Suite, Excel, Word,Power Point, Internet & Intranet,Hire Craft,Microsoft Office Outlook

Personal Details: -

Father Name – Sunil Shrivastva

Date of Birth –28 September 1993

Gender – Female

Marital Status – Married

Nationality – Indian

Religion – Hindu

Language Known – English & Hindi

Address :- Narhe Gav Pune Maharashtra



I hereby declare that the above mentioned details are true to the best of my knowledge& belief.



Date :

Orientation & Induction

Finance & Account Management

Auditing & Banking

Skilful time Management

Efficient Planning & Execution Skill’s

Sensitivity & integrity yet assertive at the same time

An analytical & logical approach to problem solving

Motivated & ambitious

Contact this candidate