Administrative Assistant Social Media

Josh Jeffers

**********@*****.*** 812-***-****

EXPERIENCE

Patient Coordinator/Administrative Assistant, Dr. Lara Devgan, December 2018 - present Oversee Dr. Devgan’s calendar consisting of patient appointments, podcast recordings, board meetings, and personal functions. Handle all online orders for her Scientific Beauty Skincare line, while also executing the packaging and shipping of orders. Maintain all patient paperwork, filing, and organization. Act as the main point of contact for all outside inquiries by answering phones, replying to all cold emails, and managing Dr. Devgan’s website inquiries. Membership Coordinator, NeueHouse, April 2017 – May 2018 Curated NeueHouse’s member base, which includes a global roster of innovative companies from one to 20 people, mostly within the industries of film, fashion, design, publishing, and the arts. Along with the Membership Manager: handled the vetting, recruitment, and contractual agreements of new members, while meeting retention goals; collaborated with Programming to organize and execute events for/by members; assisted F&B to efficiently restructure café and bar so to remain consistent with member expectations; worked with Marketing to create various copy for member onboarding. Graduate Assistant, University of South Carolina Columbia, SC August 2014 – present Taught intro Theatre courses, focusing on scene study and performance analysis. Participated in departmental productions and events, acting as a mentor to undergraduate students. Front Office Host & Concierge, Andaz Wall Street Hotel New York, NY February 2011-July 2014 Multiple Service Star recipient due to highly valued customer service reputation. Duties included welcoming guests to hotel; front desk tasks (Check-in, check-out, cashiering); concierge duties (booking theatre tickets, restaurant reservations, city tours, providing directions, etc); bellman duties (carrying/storing luggage, opening doors, hailing taxis, etc); barista duties (making coffee beverages, serving wine, etc...). Job required superb New York City knowledge, bartending skills, and excellent customer skills. Administrative Assistant & Front Desk Staff, Barry’s Bootcamp New York, NY June 2013-February 2014 Duties included calendar and schedule management for guests and instructors; being the face of the gym, welcoming guests and exhibiting great customer service skills; managing cash drawer and billing; stocking merchandise and maintaining inventory; maintaining overall cleanliness and appearance of stores. Public Relations, Notre Dame Shakespeare Festival South Bend, IN 2008-2010 Promoted fine arts and theatre to local businesses in the Northern Indiana community; collaborated with local schools to bring arts education and Shakespeare to students and their families; advertised current and upcoming productions with NDSF through media and performance.

EDUCATION

University of South Carolina, Columbia SC- Master of Fine Arts in Acting, 2017 Ball State University, Muncie, IN- Bachelor of Arts in Acting, Minor in Business, 2010 *Presidential Scholar & Dean’s List SKILLS

• Expert knowledge in Word, Excel, Outlook, and Apple Programs

• 10+ years experience in the service and hospitality industry

• Strong multi-tasking and organizational skills

• Excellent in anticipating and fulfilling customer needs.

• Theatre/TV/Film actor

• South Carolina Flood Relief Volunteer

• Sigma Phi Epsilon Alum

*References upon request

*Performance resume available upon request