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Medical Customer Service

Location:
Gilroy, CA, 95020
Salary:
18.00
Posted:
October 10, 2019

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

MONICA BARBOSA

**** ****** **, ******, ** 95020 • H: 408-***-**** • adaj41@r.postjobfree.com Seasoned PSR with more than 15 years of experience in fast-paced Medical office. Excellent customer service and leadership skills

Friendly and enthusiastic PSR with 16 years of specialization in Medical office. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Customer and Personal Service Active Listening

Speaking Social Perceptiveness

PSR 03/2017 - Current

Verity Medical Foundation - Gilroy, CA

Answer telephonesand direct calls to the appropriate staff. Schedule and confirm patient appointments.Transmit information or documents to customers using computer, mail or facsimile machine.Hear and resolve complaints from customers.Receive paymentand record receipts for services.Collect and distribute or prepare mail for courier deliveries. Perform duties such as straightening magazines in the lobby. Balance batch reports at the end of the day.Check eligibility on patients insurances. I work for Dr.Roger Lucero at the Verity Medical Foundation GPCC Office in Gilroy,ca PSR 10/2002 - 03/2017

Judy Madrigal & Associates Inc - San Mateo, CA

Answer telephonesand direct calls to the appropriate staff. Schedule and confirm patient appointments.Transmit information or documents to customers using computer, mail or facsimile machine.Hear and resolve complaints from customers.Receive paymentand record receipts for services.Collect and distribute or prepare mail for courier deliveries. Perform duties such as straightening magazines in the lobby. Balance batch reports at the end of the day.Check eligibility on patients insurances. I worked for Dr. Roger Lucero and 4 other Doctors in the Gilroy Family Medical Group office in Gilroy,ca

Pharmacy Clerk 02/1996 - 10/2002

EDUCATION

Walmart Pharmacy - Gilroy, CA

Accepting prescriptions for filling,gathering and processing necessary information. Answer telephone inquiries referring callers to pharmacist when necessary. Greet customers and help them locate merchandise. Receive,store,and inventory pharmaceutical supplies or medications, check for out dates medications,and notify pharmacist when inventory levels are low.Unpack,sort,and count,and label incoming merchandise, including items requiring special handling or refrigeration. Process prescription insurance claims,posing bill amounts and calculating copayments. Operate cash register, count money order merchandise and refill otc products on the floor.

CMA 1996

Gavilan College - Gilroy, CA

Give injections...Take vitals.Chart progress notes,assist Doctor in Medical procedures..Autoclave. Keep inventory of supplies,Samples, injections



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