English (Full Professional)
Arabic (Native or Bilingual)
Cisco Meraki Networking Associate
Cyber Security Volume I
Project End of Studies
IT Operations Manager at Fi Technologies
Motto: “Low profile, High value”
A Network and IT Systems Administrator, enthusiastic and ambitious with strong technical background and high self-discipline, professional, adaptable and fast at understanding and applying new procedures. Provide network diagnostic, maintenance, repair for a variety of local businesses and organizations. Deploy network security solutions including authentication and firewall configuration for local networks.
Passionate about software development with over 5 years of practical experience with programming languages, developing network applications, as well as database applications. Analytical, reliable, deadline oriented and punctual individual who ensures that quality solutions meet business objectives. Highly qualified in all aspects of hardware, software, networks, protocols and security systems.
A self-starter, eager to learn new things, strive for continued excellence. Having a full understanding of the life cycle of a software development project, also good at learning and excelling at new technologies as needed.
Excellent knowledge of Network Architectures
Excellent object-oriented and service-oriented skills Excellent in Network and System Administration, DHCP servers, Active Directory
Excellent knowledge of Database Administration, Oracle 11g/ SQL server
Excellent knowledge of Configuring Cisco Equipment, Cisco Packet Tracer
Excellent knowledge of Developing with Microsoft Visual Studio Excellent in Information and Communication Technologies (ICT) Page 1 of 4
Excellent knowledge in Microsoft Technologies, VMware, Virtual Box, remote desktop
Excellent in Network Sharing, Security, Firewall, Backup, recovery, Authentication and authorization
Excellent in Cable management, Network configuration and Routers, Switches, Access Point installation
IT Operations Manager
September 2018 - Present
Managing day-to-day activities
Overseeing inventory and distribution of company resources Setting, reviewing budgets and managing costs
Planning and controlling development processes
Understanding customer/client requirements and needs Good communication and interpersonal skills
Time management, prioritizing and delegation of day-to-day activities Customer engagement on a high level
Designing and implementing network infrastructure for various small to medium organizations (retail, hospitality...)
Liaising and interacting with team members and managers from different organizations
Researching new technologies and innovative methods of efficiency A team player...
Head Of Network Operations
September 2016 - Present
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Day to day operations, network management of 45 locations, managing an outsourced developer team of 3, continuous learning, directly responsible for changing the company's business model, major influence when it comes to making business critical decisions, billing and invoicing, payment collection, direct contact with large customer base, Amazon web services dashboard admin, Cisco partnership account admin, Google G suite dashboard admin, direct contact with service providers (AWS, Cisco, Cisco Meraki, Google G suite, Jira), highly experienced in project management using Agile Scrum method (jira).
Freelance Software Developer
August 2015 - September 2016 (1 year 2 months)
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Phone Marketing Tunisia
IT Park Supervisor
April 2015 - June 2015 (3 months)
System and Network administration and maintenance of a b2b oriented, international and multilingual call center.
QA Test Developer
August 2012 - October 2012 (3 months)
Visual Studio Testing Units
Institut Supérieur D'Informatique et des Technologies des Communications Hammam Sousse (ISITCom)
Bachelor's degree, Computer Networks · (2009 - 2012) Taher Sfar High School
High School Diploma, Computer Science · (2005 - 2009) Cisco Networking Academy
CCNA, Computer Systems Networking and Telecommunications · (2018) Page 4 of 4