Jira Data

Md. Sultan Mahmud

Mobile: 929-***-**** Status: Lawful permanent residents Email: **********@*****.***

Objective:

More than Seven years of Quality Assurance experience to obtain a QA position in a progressive organization where I can effectively utilize my expertise and qualifications.

STRENGTH:

Solid understanding of Software Development Life cycle (SDLC) and Software Testing Life Cycle (STLC). Expert in writing and executing Test Plan, Test cases, Test Scenarios, Test Scripts. Experienced in gathering and documenting business requirements from client. Experienced in performing Functional, Sanity, Integration, System, User Acceptance, 508 Compliance testing. Proficient in using different databases including Oracle 11g, SQL Server, DB2 and MS Access. Experienced in using test management and bug reporting tools including HP Application Lifecycle Management (ALM) / HP Quality Centre, JIRA and Clear Quest. Involved in testing task estimations LOE, review checklists preparation. Developed automation test scripts using HP Unified Functional Testing (UFT) for creating standard, text, and bitmap, page, and database checkpoints. Tracked defects, prepared defect matrices, defect summary report and followed issues to completion. Pro-active, attention to detail, strong analytical skills. Prepared Requirement traceability matrix, Test data requirements, Test strategy, Test reports. Involved in establishing QA process and reviewing processes. Actively participated in all phases of the testing cycle including reviews and project status meetings. Performed system testing of the application in UNIX and Windows Environment. Skilled in adapting to rapidly changing work environments. Ability to work in a fast-paced environment and be self-managed. Possess excellent communication and documentation skills, good team player, and ability to work in multitasked environment.

People's United Financial, Inc

Title: QA Analyst Bridgeport, CT May 2017 to Present

Responsibilities:

Created test plan and test cases from functional specification doc.

Manually executed Test cases and Test Scripts after reviewing the business requirement document and technical specifications and responsible for updating existing test cases against the requirements.

Responsible for creating the test cases in HP Application Lifecycle Management (ALM) and mapping them with the requirements.

Analysed Business Requirements and System Specification documents and created Test cases and executed Test cases in HP Application Lifecycle Management (ALM).

Provided defect status reports & test-case execution reports on weekly basis using HP Application Lifecycle Management (ALM).

Performed sanity, integration, regression and system testing to verify incremental and existing functionality.

Executed test cases on development builds and did bug logging and defect tracking.

Actively participated in iteration planning meetings and reviews to review impacts on test plan and test strategy of any changes made and new functionalities added in new builds.

Presented test cases at cross functional test cases review meetings with test team, system analyst and product management teams and have emphasized need for better change control process for critical user stories.

Met with business analysts to understand business functionalities, requirements and designed test cases to satisfy Client requirements.

Worked in agile environment, attended daily morning stand up (scrum) meetings, updated daily status on what was done yesterday, what will be done today, and any blocking issues.

Wrote SQL queries for backend testing of the applications.

Wrote, tested and debugged complex SQL queries involving multiple joins and conditions on Oracle RDBMS.

Experience to Web Service Testing by using SoapUI.

Developed test cases and test scripts for Functionality and Regression Testing using HP Unified Functional Testing (UFT).

Imported data from the Database to the Data table and performed Data Driven testing with different Data sets for reports generation module in HP Unified Functional Testing (UFT).

Responsible for performing web test using HP Unified Functional Testing (UFT) for checking page contents, broken links, web objects, frames and tables.

Developed test cases and test scripts for Functionality and Regression Testing using HP Unified Functional Testing (UFT).

Imported data from the Database to the Data table and performed Data Driven testing with different Data sets for reports generation module in HP Unified Functional Testing (UFT).

Responsible for performing web test using HP Unified Functional Testing (UFT) for checking page contents, broken links, web objects, frames and tables.

Insert Object Data Verification Check point on HP Unified Functional Testing (UFT) automation testing tools.

Verify Back end Data after interacted with front-end Automation Test scripts.

Used HP Unified Functional Testing (UFT) for object repository creation and maintenance, used regular expression, re-usable actions, data table, checkpoints and recovery scenario.

Interacted with developers, system analysts, product management, external customers, user interaction and usability testing groups and customer support on a regular basis.

Involved in project review meetings and discussed issues, status for tracking the progress with project teams.

Prepared minutes of meetings and test summary reports to communicate the results of testing effort to higher management.

Provided daily and weekly project status reports and escalated issues to the Manager as well as Client as needed.

Application Environment: Application Lifecycle Management (ALM), Unified Functional Testing (UFT), Java, JSP, JavaScript, JUNIT, VBScript, XML, HTML, DHTML, EXCEL, SQL, MS Access, SOA, Web Services, Unix and Windows.

BlueCross BlueShield of Michigan

Title: QA Analyst Detroit, MI September 2015 - May 2017

Responsibilities:

Developed test plan and test cases for Application different modules.

Responsibilities included Manual GUI Testing, Functional Testing, Integration Testing, Regression Testing, Interface Testing, End-to-End Testing, Database Testing and User Acceptance Testing.

Experience to work on CMMI level 3.

Implemented Automated-testing methodology.

Strong Experience JIRA Administrator with experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required and users while working in a JIRA environment.

Strong Ability to construct custom dashboards using various filter types in JIRA.

Experience Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

Strong Ability to write custom JQL (Jira Query Language).

Strong Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.

Strong Experience in performing Atlassian installations, migrations, and plug-in installation.

Experience Engage with end-users to capture and document functional and operational requirements. Detected, reported and classified bugs in JIRA.

Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using HP Unified Functional Testing (UFT).

Verify Backend Data using ODBC after interacted with front-end using UFT Automation Test scripts.

Automated the functionality and interface testing of the application using Quick Test Professional (QTP).

Insert Object Data Verification Check point on HP Unified Functional Testing (UFT) automation testing tools.

Verify Back end Data after interacted with front-end Automation Test scripts.

Used QTP for object repository creation and maintenance, used regular expression, re-usable actions, data table, checkpoints and recovery scenario.

The Analyzed requirements and user cases, certified application-specific software performed ambiguity reviews of business requirements and functional specification documents.

Developed and documented effective test procedures, which effectively directed other's work.

Lead brainstorming sessions to identify key testing concerns and prevent insufficiently broad testing.

Imported data from the Database to the Data table and performed Data Driven testing with different Data sets for reports generation module in HP Unified Functional Testing (UFT).

Verify test approach, validate build stability, test and evaluate, and achieve acceptable mission.

Environment: Windows Server, Java, Java Script, HTML, UNIX, SQL, TOAD, Oracle 11g, Quick Test Professional (QTP) 11.5, HP Quality Center (QC) 11.5. Rational Clear Quest.

United Airlines, Inc.

Title: Software Test Analyst Chicago, Illinois March 2013 to August 2015

Responsibilities:

Developed test plan and test cases for different modules.

Implemented Automated-testing methodology.

Analyzed, tested, and certified application-specific software and performed ambiguity reviews of business requirements and functional specification documents.

Developed Manual Test cases and test scripts to test the functionality of the application.

Provided test results, graphs, and analysis of application performance data by email or phone during testing to the application developer and manager.

Formulated methods to perform positive and negative testing against requirements.

Performed backend testing using SQL queries.

Reported bugs found during test using JIRA.

Strong Experience JIRA Administrator with experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes required and users while working in a JIRA environment.

Strong Ability to construct custom dashboards using various filter types in JIRA.

Experience Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

Strong Ability to write custom JQL (Jira Query Language).

Strong Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.

Strong Experience in performing Atlassian installations, migrations, and plug-in installation.

Experience Engage with end-users to capture and document functional and operational requirements. Detected, reported and classified bugs in JIRA.

Conducted functional, regression, black box and system testing.

Reviewed functional design for internal product documentation.

Documented tests bugs in JIRA.

Communicated clearly and frequently the status of defects, and the steps to resolution with technical and business teams.

Also tested the modules on the application by Manual Testing and data validation using SQL queries.

Environment: Windows Server, Java, Java Script, HTML, UNIX, SQL, TOAD, Oracle, Web Logic, Quick Test Professional (QTP), JIRA.

Technical Skills:

Testing Tools: HP Unified Functional Testing (UFT)/ HP Quick Test Professional (QTP), HP Application Lifecycle Management (ALM), Bugzilla and JIRA.

Languages: Visual Basic, C++, Java, SQL /PL, HTML

OS: UNIX, MS DOS, Windows Vista, Windows XP

Database: MS SQL Server 2008/2012, Oracle 11g, MS Access

Microsoft Tools: MS Word, MS Excel, Power Point, MS Works, and Outlook

Application Server: IIS

Education:

Bachelor of Engineering in Computer Science and Engineering

Minor: Computer Information Systems (CIS)

Asian University of Bangladesh, Dhaka, Bangladesh

Professional Certification:

Data Architecture Principles and SQL

Java Programming

Professional Experiences:

Will provided upon request.

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