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Employee Relations Manager

New Delhi, Delhi, India
October 04, 2019

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Dear Sir/Madam,

I am excited to be applying for the Human Resources position at your reputed company. I have 5.5 years ’ of professional experience & specialized in HR (MBA), office coordination, recruitment, induction/on boarding, HR- helpdesk, handling joining & exit formalities, Employee grievances, Sending Welcome Notes, Birthday Mails, Issues appointment & offer letter, Responsible for Inventories, Employee welfare & Engagement, Training & Development, Employee benefits, General Administration.

At Canon India pvt ltd ( on third party of FCS Software Solutions Ltd), I was assigned responsibility of 100% recruitment, within month by my hard work I was assigned additional responsibilities with joining formalities, company induction & FNF settlement from June 2014_July 2015.

At Network Bullls Study Pvt Ltd the company, I was working as HR- Executive from August 2015 – November 2016.

Present Employer – Prime Opinion Analysis India Pvt Ltd, working as HR Manager _from April 2017 – Till date. Here I am performing a key senior leader in the organization and responsible for improving the efficiency and performance of the company’s 550 employees. I am handling the team, assign them weekly task. I am a SPOC person & handling the client issues globally. Represent monthly staff visualizing chart where I put my efforts to hire employees as per new project demands. I am expert in HRIS, employee grievances, payroll management. I help to ramp up so many new projects by making a proper head plans.

Thank you for your valuable time & consideration and Looking forward to open in person discussion regarding my qualification & experience. I am open for Sr. HR in Operations/ Admin/ Associate/ Generalist/ Assistant Manager – HR.



To work in a competitive environment that effectively utilizes my analytical, interpersonal, leadership and organizational skills to conceive and achieve solutions. The solutions which help the organization in not only meeting its targets, but also allowing it to grow, thereby, enhancing my own skills as an individual and as a key player in the organization's development.


1)Present Organization : Prime Opinion Analysis India Pvt Ltd – April 2017 – Till date

Designation – HR Manager

Key Responsibility Area's:

1.Performance Management:

Coordinate with the department heads regarding completing performance assessment in time

Compile and analyze the assessment data for correctness, as well as implications for other functions like Training, Compensation, Promotion, Job Rotation, Succession Planning, Campus recruitment etc.

2.Employee Relations:

To resolve employee queries across locations as & when required to ensure employee satisfaction.

Conducting Employee Satisfaction Survey and analysis feedback to management.

Actively participate in employee engagement activities

Perform employee entry & exit formalities like pre-confirmation assessments of new employees, resignation related formalities, etc.

3.Involved in Client interaction

4.Payroll Management

5.Salary Calculations

6.Company Induction & Orientation

7.HRIS & Administration

8.Interviewing Top level profile & handling negotiation part of salary

9.HR Letter- Appointment, confirmation, Experience promotion & Transfer

10.Employee Grievances

11.Exit formalities

12.Employee motivation program ’

13.Coordinate US & UK clients to understand their requirements and make proper staff planning

14.Member of panel meeting to discuss the horizontal & vertical growth of the company

15.Taking care of monthly conference calls

16.Handling 7 HR team members

17.Responsible for campus recruitment and vendor management

18.HR SPOC for Global Cision.

19.All communication within Cision/Prime companies.

20.Payroll and Salary coordination with Finance.

21.First Joining and Induction formalities.

22.All HR policy level communication, review and check.

23.All internal liason with Team Leads across the floors.

24.Addressing employee conerns - General HR, Conduct, Discipline, Team issues etc.

25.Coordination with recruitment agecies.

26.Liase with Shashank on all HR policy level decisions.

2) Previous Organization: Network Bulls Study Pvt Ltd - August 2015 – November 2016.

Designation: HR- Executive

Key Responsibility Area's:

1.Assist with day to day operations of the HR functions and duties

2.Compile and update employee records ( hard & soft copy)

3.Process documentation and prepare reports relating to personal activities

4.Coordinate HR projects ( meetings, training,grievances, performance evaluations etc)

5.Conduct Initial orientations to newly hired employees

6.Employee engagement : ( Friday Fun day, Theme Day,Thought of the day, Best employee of the month, Reward Schemes, Give & receive feedback)

7.Grievances Management : ( Handling the Employee after performance appraisal, Employee stress & performance, Employee Discipline

8.Verification of Joining Documents of employees and freelancers

9.Employee data updating

10.Conduct exit formalities

11.Coordination with Project teams for Notice Period Status, recovery & initiation of Exit Process

12.Responsible for birthday, Work anniversary & Appraisal emails

13.Coordinate office activities & operations for secure efficiency

14.Supervise administrative staff & divided responsibilities

15.Submit timely report & prepare presentations/ proposal as assigned

16.Maintain relationships with key persons

17.Leave & Attendance management

18.Handling Employee appointment letter, offer letter, Reliving letter, transfer letter, termination letter & appraisal letter.

19.Payroll Management

20.Bonus / Compensation Managements

21.Strong experience in Recruitment

22.Having good knowledge in Naukri portal & Shine, mass mailing & job posting

23.Vendor Managements

3) Organization: Canon India Pvt Ltd (On 3rdpart payroll of FCS software Solutions) - June2014- July 2015

Designation: HR – Recruiter

Key Responsibility Area's:

1.Partnering with hiring managers to determine staffing needs

2.Screening resumes

3.Performing in-person and phone interviews with candidates

4.Administering appropriate company assessments

5.Coordinating interviews with the hiring managers

6.Following up on the interview process status

7.Completing timely reports on employment activity

8.Conducting exit interviews on terminating employees

Resolution of employees queries on helpdesk on the above subjects

MIS / Record Keeping

Maintain and update the database of the candidates shortlisted,

interviewed etc

Maintain daily/ weekly/monthly reports such as interview status reports, closure

reports, feedback reports etc

Maintain Employee master file, with all relevant information


M.B.A from NSHM Knowledge Campus Durgapur

B.A (EngHons.) from SSLNT Mahila College Dhanbad

10+2 in2006 from Sanjay Gandhi college Gaya

10th in 2002 from (C.B.S.E Board) Dhanbad


1. Sound knowledge of MS Office MS power point, MS excel, Internet.


Hobbies & Interests:

Music, dance, Travelling, Acting, Driving, Trekking, personal blogger

Major Strengths:

Time management

Task orientated


Positive mind frame

Quick learner

Flexible & calm person

Sensitive Person


Can perform under pressure with specified time frame


Name : Swati Banerjee

Father’s Name : Late Ashok Kumar Banerjee

Date of Birth : 18thOct 85

Gender : Female

Marital Status : un-married

Nationality : Indian

Address : Vasant Kunj New Delhi

Mobile No : 882-***-****

I hereby declare that the information furnished by me is true to the best of my knowledge.

Swati Banerjee

Swati Banerjee

Email –

Phone- 882-***-****, 729-***-****,

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