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Customer Service Financial Analyst

Cranston, RI
October 03, 2019

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Cheryl L Jordan

***-** ***** ******, #*

Cranston, RI 02910



**/* –Current SGS Consultants (contract) Woonsocket, RI 02864

Coordinator III – CVS

Responsible for account management functions of the Organization Vaccine Program

Responsible for facilitating vaccine voucher contracts

Follow up on inquiries from third party partners & field

Contract processing, including verification & voucher processing

Reporting & accurate data entry into portal

Assist with other Third-Party related task as needed

05/19 – 07/19 Randstad Professionals (temp) Providence, RI 02908

Purchasing Assistant (Advanced Interconnection)

Support purchasing needs of manufacturing parts used for production

Order/schedule outside service for production as needed

Follow up on late orders with suppliers/vendors

Create, update & maintain purchase orders as needed

02/19 – 04/19 Pharmaceutical Strategies (contract) Stoneham, MA 02180

Procurement Contract Coordinator – CVS

Support CVS Procurement team with review of contracts submitted through Ariba

Review & discern if contracts submitted through Ariba are relevant to the specified purchase order requested

Provide Client letter to supplier upon request

Pull contract & related information as requested

09/18 – 12/18 Insight Global LLC – (contract) Woonsocket, RI 02864

Procurement Data Analyst - CVS

Working alongside with Financial Analyst & IT project team to analyze the forecasting data

Create & update reports within excel

Review purchase order line item to confirm all required data updates

Confirm & verify quality of data for vendor cost/purchase orders within company’s IT organization

Follow up with suppliers on pending updates & confirmations regarding orders

06/18 -07/18 Lang Pharma Nutrition - (temp) Middletown, RI 02842

Purchasing Assistant

Maintain Master Open Order Report for all vendor & suppliers

Distributes weekly reports to select vendors & suppliers on all open order status

Maintained daily updates to purchases orders as needed

Provide biweekly report to show accurate on hand inventory levels

Closed out cancelled or orphan orders in system

Provide confirmation & tracking information for deliveries

Maintain file system for all confirmation of completed purchase orders

Follow up with suppliers on pending updates & confirmations

12/17 – 05/18 Hunter Hollis/Signature Consultants Riverside, RI 02915

Operations Specialist – Bank of America (contract)

Provide operational support processing employee expense report in accounts payable

Working in the concur online expense management tool reviewing reports for compliance to the policy

11/14 – 11/17 Owen & Minor Franklin, MA 02038

Purchasing Specialist

Coordinates the new/lost business “Add-to-Stock” process

Implements & executes plans for reduction of excess inventory

Collaborates with purchasing analysts on stock/non-stock decisions

Manages items in Product Work Flow such as discontinued items, Sub-rules & UOM changes

Leads the planned deployment purchase order process & creates planned deployment purchase orders

Understands/utilizes JDA replenishment planning system

Processing of IBT request from other DC

Investigate & reconciles late orders

Work with sales reps for processing new & loss business

Provides updates to home office price change & coordinates procuring & distribution of vendor catalogs & price list

Provides daily, weekly & monthly reports to sales reps, customer service department and general manager

2/14 – 10/14 MorphoTrust USA Brockton, MA 02301

Enrollment Agent

Provide enrollment services for state & federal agencies

Provide electronic fingerprinting functions according to the state, federal or commercial customers’ program requirements

Operate specialized fingerprinting machinery

Performs administrative functions utilizing specialized software databases

Provide daily maintenance & update of office records database systems

12/13 – 02/14 Spectra Temps of Rhode Island Providence, RI 02903

Various Administrative Assignments

Perform various administrative, calendar management & secretarial support for businesses in the Rhode Island area

01/06 – 04/13 Pauline Books & Media Boston, MA 02130

Purchasing Agent

Prepare all restocking of inventory for 8 bookstores

Maintain budgets, files and documentation for bookstores itinerary

Provide input with merchandising team to ensure strong customer service to bookstores and vendors

Provide daily customer relations with vendors and bookstores

Forecasting & review daily sales reports for bookstore purchase

12/03 – 07/06 Langham Hotel Boston Boston, MA 02110

PBX Operator - part time

Answer all incoming/internal calls for hotel, guest & 2 restaurants

Provide all information & assistance as needed for guest/restaurant services on site

Monitored alarms systems & functions; working closely with local police, fire & on-site security to ensure comfort & safety for all guest and employees

09/95 - 10/04 UMMC – Biologics Laboratory Boston, MA 02130

Purchasing Associate

Purchased all laboratory supplies, equipment & service

Assisted controller with budget planning of department accounts, forecasting, accounts payable, reconciles invoices and orders

Maintained records & invoicing of toxoid products

Handled all travel, training reimbursement and credit card procedures

Assisted with general office functions as needed

Administrative Skills

MS Workgroups (Word, Excel, Access, Outlook), PeopleSoft, Crystal Reports, Ascent, Lt. Accounting

JDA, EDGE, Concur, Macola, Pulse, Ariba, Visual


New Horizon Computer Learning Center 2000

Purchasing Negotiations 2001 2001

ABCD Secretarial Program 1983

UES Certified 2014


Peter Faneuil – ACC/University of Massachusetts Certificate 1983

Boston High School Diploma 1983

Roger Williams University present

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