Customer Service Accounting Clerk

Adriana T. Bejarano Cell: 702-***-**** ***********@*****.***

Core Qualifications

Planning and project management Detail oriented,organized and fast learner

Account Payable Networking and relationship building

Account Receivable Business administration

Fluent English/Spanish speaker Training, development and capacity building

Education

Bachelor of Arts : Public Relations. Universidad del Valle de Mexico, Mexico

Work Experience

StateFarm Insurance, Ernesto Martinez Agency

CSR / Producer Las Vegas, Nv October 2018 to Present

●Sales and Service

Famers Insurance, Marco Bejarano Agency

Office Manager/Accounting Clerk Las Vegas, NV October 2017 to April 2018

●Office management and Customer Service help.

●Reconciling commissions from the insurance carriers.

Efectivo Multiservicios,

Business Owner Las Vegas, NV October 2005 to June 2017

●Maintained the general accounting of the business, including accounts payable and business revenue and expenses.

●Performed general business administration and setting forth business development strategies targeting the Hispanic market.

●Human resource management of the business, including payroll processing and the training of employees.

●Provided customer service and maintained relations with service providers to ensure efficient service delivery.

IHCC/ICAP Financial,

FHA Loan Insurer Las Vegas, NV April 2003 to August 2005

●Reviewed loans, identified and resolved issues in coordination with loan personnel, title companies and insurance agents. Developed effective working relationships to ensure that all loan files are complete.

●Maintained records and documented correspondence for each loan file in the company’s system.

●Coordinated with shipping personnel to help obtain missing documents prior to shipping the loan files.

Greystone Financial,

Loan Officer Assistant Las Vegas, NV June 2002 to March 2003

●Managed the loan process from origination, underwriting, and closing, to the final submission of the loan file to the lender.

●Coordinated with borrowers to obtain all legal documents listed in Authorization and Commitment Letter prior to closing. Including communicating with borrowers, brokers, title companies, appraisers and insurance companies.

●Gathered personal information about clients to ensure that an informed decision is made regarding the creditworthiness of the borrower.

Community Involvement/ Other

2009 Held parenting skills classes in Spanish at the Shade Tree Shelter in Las Vegas for female residents and

their children. Developed all curriculum and teaching material.

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