Executive Medical

903-***-**** Arnold Spiers (Arnie) ********@*****.***

Quitman, Texas LinkedIn.com/in/spiersa9

Summary of Qualifications

Provided Budgeting and Forecast in Healthcare Management by planning activities for financials to meet Key Performance Standards resulting in 7 million dollars to bottom line for multiple site locations (25+)

Managed over 25 transformational projects involving teams of 10 – 250 personnel to include Billing and Revenue Cycle, P&L, Logistics, Contracting, and Employee Engagement.

Lead Quality Improvements in Logistics that resulted in increased revenue of 20,000 dollars and decreased cost by 50,000 dollars over the last year.

Provided Environmental Safety Compliance and training to meet and exceed OSHA standards resulting in reduced insurance cost from lost time accidents

Instrumental in leading communications/call center to achieve national accreditation over a period of 1 year

Operations / Servant Executive Leader who managed performance, set goals, mentored and developed a team to achieving high scores in patient satisfaction and experience

Experienced working with Physician providers to implement improvements for the organization in contracts with vendors and insurance companies

Generated over $30M annually in downstream Revenue Cycle for health system by steering patients into the system

Excellent communications skills, writing and oral presentations for staff and executive level by development and presentation of training programs and Board Meetings

Drives change through employee engagement; therefore, improvements in moral and job satisfaction decreased turnover of 12%

Education

Master of Business Administration, 05/2018

Texas A&M University-Commerce, Commerce, Texas

Bachelor of Business Administration, 05/2013

LeTourneau University, Longview, Texas

Experience

Chief Operations Officer, 05/2011 – 05/2019

Champion EMS, Longview, Texas

A private, non-profit, 501(c)3 organization providing Paramedic level (MICU) care throughout east Texas. A subsidiary of CHRISTUS Trinity Mother Frances Hospital Systems (Tyler) and Good Shepherd Medical Center (Longview).

Provided oversight of operational functionality of the emergency services system spanning 14,000+ square miles and comprising more than 120 emergency 911 calls per

Daily managing the Incident Action Planning process and workforce for Champion EMS from 5/2011 - 05/2019, including development of incident objectives and identifying resources or work assignments, environmental safety and OSHA compliance

Instrumental in leading communications/call center to achieve national accreditation over a period of 1 year

Formulated and execute strategic initiatives to bolster financial growth of $7 M over seven-year period

Provided safety, efficiency, and clinical excellence for over 45,000 incoming calls annually.

United efforts with Medical Director and Education Department to improve capabilities for providing care verified by Quality Assurance and 10% improvement

Program Director, 05/2000 – 05/2011

Trinity Mother Frances Hospitals and Clinics, Tyler, Texas

CHRISTUS Trinity Mother Frances Health System is a non-profit regional health care provider based in Tyler, Texas that operates eight hospitals and 82 clinic locations in East Texas.

Governed the entire spectrum of daily operations for flight and emergency medical services associated with 450-bed advanced health care center

Demonstrated over 1,000,000 dollars in revenue by working with insurance companies, Medicare and Medicaid on billing and coding changes

Managed system changes and communications to bring $30,000,000 dollars to the hospitals bottom line

Partnered with Senior Leadership on multiple project to enhance hospital operations, safety, patient satisfaction positioning the hospital in top ten percentile nationwide

Integral part of the team for obtaining a Level 2 Trauma Center Certification and an Accredited Chest Pain Center.

Facilitated the startup of the hospital's Neonatal Intensive Care Unit transfers teams

20 years as Paramedic clinician on Helicopter and Ambulance

Skills / Activities

Working Proficiency in Microsoft Excel, PowerPoint, and Project

Licensed Paramedic 20+ years

City Council Member, Quitman, TX, 02/2014 – 10/2016

Chair, Regional Advisory Council, 10/2012 – 10/2016

Honors / Awards

Magna cum laude, Texas A&M University-Commerce, 05/2018

Regional Service Committee Award, 10/2014

Magna cum laude, LeTourneau University, 05/2013

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