Resume

Sign in

Customer Service Home Health

Location:
Round Rock, Texas, United States
Salary:
13
Posted:
September 30, 2019

Contact this candidate

Resume:

Shenia Thompson

Caregiver

Austin, TX

adahk8@r.postjobfree.com

512-***-****

To perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Looking to leverage my knowledge and experience into a role as Office Manager. Proficient in Microsoft Excel, Word, Access, PowerPoint, and Outlook

Work Experience

Caregiver

Right At Home - Austin, TX

August 2017 to Present

I go to clients house is clean up and assistant clients with bath and dressing CNA/Caregiver

Brookdale Senior Living - Austin, TX

August 2018 to February 2019

I was assistant senior living clients Dressen bathing Caregiver

Girlings Healthcare - Austin, TX

December 2014 to April 2016

-Provide 50 patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

-Cared for over 50 patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

-Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

-Check patients' pulse, temperature, and respiration.

-Entertained daily 100 patients, conversed with, or read aloud to patients to keep them mentally healthy and alert.

Housekeeper

Holiday Inn - Austin, TX

September 2013 to November 2014

Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

-Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

-Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

-Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

-Dust and polish furniture and equipment.

-Keep storage areas and carts well-stocked, clean, and tidy.

-Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Caregiver

Texas Home Health - Austin, TX

August 2010 to August 2013

-Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

-Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

- Check patients' pulse, temperature, and respiration Housekeeper

Texas Home Health - Austin, TX

June 2011 to January 2012

-Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

-Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

-Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met.

-Clean ashtrays and transport other trash and waste to disposal areas.

-Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Teacher's Assistant

Little Wanders - Austin, TX

November 2009 to July 2010

-Supervise students in classrooms.

-Tutor and assist children individually or in small groups to help them master assignments and to reinforce

learning concepts presented by teachers.

-Enforce administration policies and rules governing students.

-Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.

-Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.

-Organize and supervise games and other recreational activities to promote physical, mental, and social

development.

Cashier

Taco Bell - Austin, TX

June 2005 to September 2008

-Receive payment by cash, check, credit cards, vouchers, or automatic debits.

-Issue receipts, refunds, credits, or change due to customers.

-Greet customers entering establishments.

-Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping

floors and emptying trash cans.

-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is

adequate change.

Taco Bell - Austin, TX

August 2006 to March 2007

-Perform quality checks on products and parts.

-Determined work assignments and procedures for finished products to prepare them for shipment.

-Rotate through all the tasks required in a particular production process.

-Supervise assemblers and train employees on job procedures

-Review work orders and blueprints to ensure work is performed according to specifications.

-Complete production reports to communicate team production level to management Taco Bell

June 2006 to November 2006

Call Center

-Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.

-Complete forms for sales orders.

-Place orders, such as for equipment, supplies, or catering for meetings.

-Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,

refunding money, or adjusting bills.

-Complete contract forms, prepare change of address records, or issue service discontinuance orders, using

computers.

Education

High school

Skills

Call Center, Customer Service

Certifications/Licenses

CPR/First Aid

CPR

First Aid

Additional Information

• Proficient at sign language

• Dishwashing, Food Prep

• Professional Customer Service

• Multi-Tasking in a Busy environment

• Code Calling

• Fluent in Spanish

• Proficient with all Office Supplies

• Communication Skills

• Administrative Assistant

• Data Entry Expert

• Expert at Customer Care



Contact this candidate