Sign in

Administrative Assistant Medical Billing

Toronto, Ontario, Canada
September 30, 2019

Contact this candidate


Heather Hunter

**** - ** ******** ***. *******, Ontario M4P 1T9


Receptionist/Administrative Assistant

Over five years of experience providing exemplary service to all levels of staff and the public, frequently going beyond the call of duty to ensure customer satisfaction – courteous, professional and efficient

Highlights of Qualifications

Extensive experience providing administrative support to all levels of staff, following established procedures, maintaining confidentiality and attention to details.

Excellent organizational, interpersonal and communication skills both verbal and written; with the ability to accurately access clients' needs and direct them to appropriate services.

Supportive team-player with a track record of taking initiative and working independently.

Strong technical skills with proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), and working knowledge of standard office equipment.

Effective critical thinker adept at problem solving and finding creative solutions to challenging issues.

Related Experience

Provided administrative support to office staff and management personnel including scheduling, correspondence and the preparation of monthly expense reports

Prioritized as necessary to effectively manage workload and meet deadlines

Prepared and distributed materials for Board of Directors, Senior Management and Committee meetings.

Monitored project progress, provided management with regular updates and other pertinent information to avoid unnecessary and potentially expensive surprises

Acted as first point of contact between management, volunteers, staff and the general public, addressing routine queries and correspondence professionally and independently where possible.

Trained new staff to ensure efficiency and to generate significant improvements in their productivity

Work History

Receptionist/Administrative Assistant 2018 - 2019

U3S Staffing, Toronto 2019


Ensured tenant information was correct and entered relevant information into Excel worksheet

Photocopied tenant’s identification document

Prepared scheduled appointments sheet using Microsoft Word

Presented a positive demeanour with distraught tenants

Ordered food and beverage supplies

Liaised with Security staff to ensure safety protocol is practised

Veg-Pak Produce, Toronto 2018

Answered calls and forwarding when necessary

Payroll – entering data in excel worksheet for incomplete time sheets

Scheduled and set up meeting rooms

Ensured cleanliness of reception area and washrooms

Entered customer orders using order/inventory company software

Ward Clerk 2017-2018

Scarborough Rouge Hospital, Toronto

Oversaw patient registration

Completed binders for nurses and doctors to enter patient information

Triage assistance

Assisted nurses with patient requests

Informed patients of payment options when necessary

Scheduled appointments for patient after-care

Sent cleaning and maintenance requests to appropriate

Receptionist/Administrative Assistant 2016-2017

TM Custom Auto Trim & Glass Ltd., Toronto

Greeted customers in a friendly and professional manner

Received incoming calls, answered inquiries, or directed to appropriate staff

Contacted companies with overdue accounts; filing of accounts receivable and payable

Prepared cheques for accounts payable and payroll

Designed and prepared brochure for special promotion

Ensured cleanliness of reception and washroom areas

Receptionist/Office Clerk (various short term contracts) 2012-2015

Parsons, Investors Group, Multi-Sector Nursing Pension Plan, Powershift Communications, Superex, Carswell (Thomson Reuters), Solo Cups, Nelson Education, Jamieson Laboratories, Sunnybrook Hospital


Medical Terminology, Medical Billing, Medical Office Procedures 2017

Working Skills Centre, Toronto, ON

Worker Health and Safety Awareness in 4 Steps 2017

Ministry of Labour, Toronto, ON

Emergency First Aid with CPR “C”

WHMIS and AODA 2017

Gateway Training Centre, Toronto, ON

Ontario Secondary School Diploma

Thomas A. Stewart Secondary School, Peterborough, ON

Community Involvement

Kawartha Village Housing Co-Operative

Served on various committees (Board of Directors, Inspections, and Member Events) with the goal of ensuring the effective operation of the Housing Co-op.

Contact this candidate