Sales Executive Front Office

Jyotsna Yadav

E-mail: **************@*****.***

Phone: +91-979*******

Address: K block, H.No 101 Ittina Mahaveer, Neeladri Road, Electronic City, Phase 1, Bengaluru, Karnataka

Work Experience

Lemon Tree Hotels

Lemon Tree Hotel, Electronic City, (October 15th 2017 – Present)

Sales Executive

Roles and Responsibilities:

Act as a single point of contact for companies and provide end to end hospitality services

Preparing market intelligence reports of competition hotels and their offerings

Ideating for special promotions and activations at a unit level and the creation of various promotional inserts and visual material in and around the property

Instituting category selling approach with clients and devising ways to better differentiate between categories to create upselling opportunities

Take ownership of companies and proactively and aggressively solicit business through strong and deep relationships with the business influencers in each account & guide team of 8 members to perform top line with their portfolios

Develop and follow a comprehensive sales calling pattern to ensure wide coverage of all accounts in portfolio

Source out potential customers

Provide customers with quotations

Follow up to ensure guest satisfaction

The Sheraton Grand Bangalore, At Brigade Gateway

Cross-Trainee July 2015-oct 2015

•Worked in front office nd Business Center

•Experienced Food&Beverage services in different restaurants and cuisines

•Worked in speciality restaurants Bene and Persian Terrace

•Four weeks exposure in Sales & Marketing

-Identifying day to day administration responsibilities like doing show round for walk-in Guest

-Assisting banquet tam in banquet operations

-Meeting clients during the event to take their feedback on service level

EDUCATION

B.SC IN HOTEL & HOTEL ADMINSTRATION

Institute of Hotel Management 2014-2017

Interests

Cofident

Strong Work Ethic

Analytical Approach

Time Management

Organised

Strong Communication

Proficient in MS Excel and Word

Personal Profile

Hobbies Linguistic Proficiency DOB

Painting -English 13th JAN 1995

Traveling -Hindi

Listening Music

Cooking

References

Reference available on request.

Contact this candidate