Customer Service Care

Bailey Guffee

***** ** **** **., *****, OK ***** 903-***-**** ****************@*****.***

Objective

Smart and dependable person skilled in customer service, Medicare enrollment, retail, food service, training, and leadership.

Education

ASSOCIATES OF APPLIED SCIENCE AUGUST 2017 GRAYSON COUNTY COLLEGE

Radiology

Skills & Abilities

CUSTOMER SERVICE

Food handling and preparation

Set up banquet events

Assisted providers with Medicare enrollment

Handling money

Training

COMMUNICATION

Took inbound phone calls

Assisted with enrollment issues over the phone

Customer service call center with multiple phone lines 6 months

EXPERIENCE

CUSTOMER CARE REPRESENTATIVE NATIONAL GOVERNMENT SERVICES FEBRUARY 2019-AUGUST 2019

Took inbound phone calls and assisted providers with Medicare enrollment. Looked up providers Medicare enrollment status. I worked at National Government Services full time until I moved out of the area.

SERVER/BARTENDER RIB CRIB FEBRUARY 2016-AUGUST 2019

Served tables and bar tended. Made sure guest were happy and comfortable with there dining experience. Handled money and made change when needed. Experience in food handling and preparation. I trained new employees that were new to serving/food handling. I worked at Rib Crib full time until February 2019, went to part time while working at National Government Services until I moved out of the area.

BANQUET SERVER/BARTENDER HILTON GARDEN INN MARCH 2014-FEBRUARY 2016

Set up banquet events as guest requested. Also served at banquets and made sure guests were enjoying their experience. Experience in food handling and preparation. I trained new employees how to set up the banquets and properly serve at a banquet. I worked part time at Hilton Garden Inn while finishing school.

CARHOP/CREW LEADER SONIC FEBRUARY 2013-MARCH 2014

Started as a carhop and promoted to crew leader. Experience in helping management with flow of customers and handling money. Made sure customers were happy and would return. Experience in food handling and preparation.

RETAIL/RECEIVING BURLINGTON COAT FACTORY JUNE 2012-FEBRUARY 2013

Processed merchandise in receiving. Experience in handling money as cashier and making correct change. Customer service and tidying storefront for a good shopping experience.

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