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Customer Service Medical Assistant

Philadelphia, Pennsylvania, United States
September 26, 2019

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Alina Ebony Daniel-Johnson

*** * ********** *** ************ PA, 19120 215-***-****

I am energetic and eager to learn in a new environment with strengths in relationship building, listening skills, team environments, and working across cultures. I am educated in medical terminology and equipment with several years of customer service experience and experience in security.

Skills and Course Work

Medical Terminology

CPR Trained

Health Care Skills

Immunology & Pharmacology

60 WPM



Basic Office Software

Medical Laboratory Procedures

Trained in taking Patient Vitals

Human Body Systems

Child Caretaker at World Gym

EKG and Cardiovascular System

General Chemistry

General Biology

Customer Service

Aptitude to adapt to new environments

Community orientated


Child Care Class

Billing and Coding



Culinary Art Institute, Philadelphia PA

Baking & Pastry Certificate Program 2014- Present

Pennsylvania Institute of Technology, Philadelphia, PA

Medical Assistant Certificate completed but did not graduate

Philadelphia Electrical & Technology Charter High School

Philadelphia, PA Graduation June 21, 2010

West Brook High School, Beaumont Texas

Taylor Career Center, Beaumont Texas

Child Care Class 2008-2009

Work Experience

Nifty Fifty, Resturant, Grant Ave, Take-Out, Server, MOD 2016-Present

oTake phone orders

oPack food up to go

oServe food to tables

oDo orienitations for new hires

oStore runs for milkeshakes

Securitas Watch-Germantown Cricket Club, Security Philadelphia PA 2012- 2013

oPrepared logs and reports

oResponded to incidents

oPatrolled assigned site to check for unsafe conditions, hazards, unlocked doors, security violations, unauthorized persons, and blocked entrance and exits.

oObserved and reported activities and incidents

Ross Store Retail Associate Philadelphia PA 2011- 2012

oDemonstrate respect, friendliness, and professionalism at all times.

oProvide prompt and efficient response to customers

oTake accurate markdowns, counts and inventories

oPerform daily recovery to ensure a neat, clean and organized store

oCompleting customers purchases accurate and timely

oTrain new employees and responsible for over $2500 totals daily

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