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Administrative Assistant Manager

Toronto, Ontario, Canada
September 29, 2019

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Pam Seeram, ** Maple Bush Avenue, Weston, ON M*N *S7


ACCOMPLISHMENT: Collected $300K - Year End Hydro recoveries

OBJECTIVE: To secure a role as a Property Administrator

Summary of Qualification

Eighteen years of retail, commercial, condominium property administrative experience

Proficiency in AR, AP using JDE system; strong exposure with leases, liase with tenants

Excellent people person, organizational, interpersonal and team player skills

Ability to communicate with tenants, contractors and all level of management

Excellent problem solving, written and verbal communications skills

Proficiency in the use of JD Edwards, Microsoft Office, Outlook; familiar with Yardi

Professional Work Experience

Brenntag Canada, Credit Assistant Oct 18 – current

-Confirming globally that customer’s accounts are updated with Brenntag Canada new banking information regarding the chemical division buy-out from Canada Colors.

Across Boundaries, Accounting Clerk Mar 18 – Sep 18

-Processing all payables, handling queries, replenished stationery and medical supplies, providing case manager’s administrative needs; relieve receptionist for lunch breaks.

CBRE Ltd., Property Administrator Dec 17 – Feb 18

-Handled complete AR, AP, analyzed leases to forward RAN letters to tenants. Processed tenant chargebacks, reconciled tenant’s, supplier’s accounts. Processed chargeback invoices.

QuadReal, Property Administrator Sep 17 – Oct 17

-Analyzed new property leases that Quad Real bought out and update the database. Also setup new files for lease and administration.

Menkes Development Ltd., Property Administrator Mar 17 – Aug 17

-Processed monthly condominium fees and chargeback invoices. Handled all accounts payables using JDE system. Monitor maintenance checks and forward new owner’s information including PAP forms to Accounting. Prepare Status (Estoppel) certificated for owner’s sale of their property and follow-up in-house for signature. Processed recurring billings, respond to queries, reconcile owner’s accounts.

-Prepare welcome packages, Book elevators for move-in/out. Book party rooms and guest suites and log on JDE. Processed Owner’s and tenant’s requests for fobs, transponder and suite keys. Ordered stationery supplies.

Arcturus Realty Corporation, Downsview Park Jul 16 – Feb 17

-Handled all AR, AP, reconciled tenant’s Year-End CAM and Tax adjustments also hydro reconciliations. Analyzed leases to forward RAN letters to tenants for rent step up. Reviewed monthly Rent Roll to confirm amount on the Lease matches with what’s booked in the system. Processed tenant chargebacks, reconciled supplier’s accounts.

pg. 2 Pam Seeram

Shoppers Drug Mart, Lease Administrator Dec 15 – May 16

-Analyzed all locations leases for various exclusives and enter the same in the company’s database. Also setup new files for the lease and administration files.

Crown Property Management Inc., Property Administrator Jul 15 - Nov 15

-Handled all AR, AP, reconciled tenant’s Year-End CAM and Tax adjustments also hydro reconciliations. Analyzed leases to forward RAN letters to tenants for rent step up. Reviewed monthly Rent Roll to confirm amount on the Lease matches with what’s booked in the system. Processed tenant chargebacks, reconciled supplier’s accounts. Followed up on short payments, issued demand letter for late payment of rent. Co-ordinate annual fire drill with city Marshall according to building code. Arrange annual summer bbq for tenant’s.

Real Space Property Management, Property Administrator Mar 15 - Jun 15

-Processed all receivables for retail, industrial and commercial tenants. Processed chargeback invoices. Issued default and demand letters for non-payment of rent. Reviewed leases for step rent and Tenant Allowances and processed the same.

O & Y Enterprises/Arcturus Realty Corporation Aug 2000 - Sep 2013

Property Administrator/Administrative Assistant

-Provide leadership support and expertise to the director and property manager relating to the effectiveness and day to day operation of various enclosed malls and strip centres.

-Assist in the preparation of the corporate and annual budget reporting of the centres; revise, compile and distribute the final copy via PDF file and hard copy via courier to the client.

-Diligently collecting 99% of rent by the first of the month and the 1% remaining before the 5th of the month via EFT, bank drafts and checks. Work out a payment plan with small tenants.

-Analyze accounting reports including income statement, balance sheet, general ledger and detail trial balance for monthly reporting, produce journal entry if necessary.

-Prepare Executive summary, compile and distribute monthly reporting packages to clients via pdf file followed by hard copy via courier and do complete distribution internally.

-Issue purchase orders for trades and sub-contractors invoices. Match and process invoices to purchase orders and verify accuracy. Maintain and reconcile petty cash register and ensure all payments are made in a time sensitive manner.

-Performed as project leader for client’s bi-weekly accounts receivable meeting by collecting and reviewing data on aging receivables and distributing to client prior meeting.

-Interrupt leases, lease amendments and lease renewals; setting up and updating TABs in the company database, following-up with the manager and revenue control for approval.

-Receive proposal, negotiate and prepare seasonal and annual maintenance contracts fully utilizing company protocol and execute for binding.

-Review property rent roll before rent application confirming all billable amounts accurate according to the lease; report any discrepancy to revenue control.

pg. 3 Pam Seeram

-Application of tenant rent cheques, follow-up on short payments, prepare bank deposits and confirm this information to the respective property accountants.

-Maintain and update vacant units by changing the hydro and gas accounts into the landlord’s name. Handled tenant’s security deposit, tenant’s emergency contact information.

-Develop and maintain a harmonize relationship with all level of management and capable of resolving dispute with consultant’s, tenant’s and contractor’s.

-Produce annual tenant rent and rent escalation invoices with appropriate back-up and issue year-end billings and utility chargeback invoices with detail breakdown.

-Reconcile tenant’s aging receivables and supplier’s open purchase order report by analyzing system accounting reports; produce journal entry if necessary.

-Monitor and report tenant’s percentage rent, generate and distribute invoices according to the lease agreement; collect and maintain tenant’s monthly sales figures.

-Forward construction loan package to the borrower including current contract agreement, insurance and WSIB certificates along with architect’s current progress report for funding.

-Prepare and process landlord/tenant lease improvement invoices and commission invoices according to lease agreement, receive client’s approval for excess dollar amount.

Management Board Secretariat, Administrative Assistant 1995-1999

Ministry of Finance, Accounting Clerk 1987-1994

Hewlett Packard Canada, Processing Clerk 1984-1986


Century Business Academy: Diploma, Administrative Assistant

Centennial College of Applied Arts and Technology: Certificate of General Accounting

Equivalent: Grade 12

Pitman’s: Shorthand, Advanced Typing, Advanced English

Upgrades Courses Intermediate Excel, JDE accounting modules

Contact this candidate