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Customer Service Representative

Location:
Orlando, Florida, United States
Salary:
15
Posted:
September 24, 2019

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Resume:

EFRAIN PASTRANA

**** * ** ** *** F ***

HIALEAH FL 33015

Cell 305-***-****

adafsp@r.postjobfree.com

Objective

Seeking a position as a Customer Service representative where I can apply all my knowledge and my excellent communication skills, and therefore, be part of great and successful organization.

Summary of qualifications

Strong communication skills, Bilingual.

Customer Service experience.

Proficient In MS Word and Excel.

Excellent organizational skills.

Sales -Outgoing, self-motivated, and fast learner.

10/2016 Present Miami Dade County Public Services Aide

These positions involve organizing and conducting games, sports, and other recreation activities for summer and day camp programs at parks and recreation facilities. May also require building and grounds and field maintenance

10/2014 10/2016 Macys Customer Services

Handle customer inquiries and complaints. Provide information about the products and services. Troubleshoot and resolve product issues and concerns. Document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services.

05/2011 10/2014 Home Depot Customer Services

Build relationships with customers within the store. Proactively and effectively communicate product features and benefits, as well as promotional information. Promote clients products and services to prospective and existing customers.

01/2008 05/2011 Ramada Inc Reservation Clerk

Work experience

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. ccommodate and document special requests.

03/2005 01/ 2008 Sunshine Towing Customer Service

Team player with good written and verbal communication skills, good computer knowledge, strong organizational skills, good negotiation skills, and ability to prioritize, work independently, and work well under strict deadlines.

01/2003 3/2005 NAPA AUTO CUSTOMER SERVICE Monitored inventories, and interacted with vendors, and replenish goods acquired for the business. My professional input assisted in making wise decisions while making important deals. Efficient money handling and high level of accuracy.

Education

VOCATIONAL NETWORK SUPPORT SERVICES.

A.S COMPUTER INFORMATION SYSTEMS.

CLAIMS ADJUSTER.

SECURITY GUARD: D LICENSE.OVER 10 YEARS EXPERIENCEN.



Contact this candidate