Sheikh Mahmood Buhari
To pursue challenging position in a reputed organization, intend to build a career with committed & dedicated people where extensive experience will be further developed and utilized.
Self motivated and quality conscious Accounts professional with 2 years of experience. Recognized as a result oriented and solution focused individual. Area of strength includes,
Customer Relationship Management
QUALITY CHECKER (Complaints & Accounts Payable) (April 2017 – March 2019)
Company: M/s. Barclays Global Services Pvt Ltd., Chennai – India.
Appointed as Process Advisor at M/s. Barclays Global Services Pvt Ltd., and later promoted as quality checker reporting to Manager - Business Process.
Dealing with client complaints regarding the Mis-selling of Insurance.
Reviewing client queries and resolving credit card invoice discrepancies.
Cross verifying client complaints by applying stand alone calculation.
Identifying over billed items in client invoice and processing refund payment.
Preparing Cash Entitlement report.
Reconciling customer ledger.
Posting transactions and preparing month end reports.
Maintaining client data base.
Maintaining complaint data base
Posting the decision in CRM
Analyzing data and identifying trends to recommend solution to improve business process.
Maintain good liaison with clients.
Internship Training Experience
JUNIOR ACCOUNTANT (Trainee) (September’2016 – November’2016)
Company: M/s. Infosys BPO Pvt Ltd., Bangalore, India.
Appointed as Junior Accountant (Trainee) at Infosys BPO Pvt Ltd., reporting to Senior Accountant.
Assisting in Maintaining Bank Accounts.
Validating and posting vendor invoices.
Assisting in preparing payments.
Preparing Daily and Monthly reports as per management requirements.
TRAINEE (February'2016 – May’2016)
Company: M/s. Tamil Nadu Social Co-Operative Bank, Chennai – India.
Conducted detailed study on non performing asset
Assisting to prepare financial & accounts statements.
Preparing monthly debt and credit statements.
Master of Business Administration (Finance & Marketing) 2014 – 2016
Anna University, Chennai, India.
Bachelor of Business Administration (2011 – 2014)
University of Madras, Chennai, India.
Well versed in
Tally ERP 9
Optimistic and Highly Motivated to Perform
Open to Learn New Concept
Ability to Coordinate with Team
Good Analytical skill
Date of Birth : 11th November 1993
Gender : Male
Marital status : Single
Nationality : Indian
Passport Details : M9729333 – Issued at Madurai, India.
Could be furnished upon request.