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Customer Service Sales Executive

Rawdat Al Khail, Qatar
September 26, 2019

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Bilel Jaber

Address: Al mansoura B-Ring Road, Doha,

Gender : male. Date of birth : 13 / 09 / 1997 .

Nationality : Tunisian.

Email: Telephone: +974-****-**** PERSONAL STATEMENT

A proactive, customer-focused Salesman with successful sales experience and a positive, confident approach. Well-developed skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a health and beauty company in which to use acquired skills and interests


● Aura Fashion Retail : Achieved 2nd best Retail Associate in the first month at the company

● Lacoste Tunisia : Won top seller prize for two consecutive months, achieving 155% and 203% of monthly targets


From 02/08/2017– until now.

Aura Fashion Retail

Retail Associate and customer service in KidzMondo Doha Park (Mall Of Qatar)

● Takes a supervisory role on a day-to-day basis, in a fast-paced retail environment

● Achieves personal sales targets in line with KPI objectives

● Supports Store Manager with recruitment and providing on-the-job training

● Creates a welcoming environment and provides excellent customer service including learning about products

● Provided excellent customer service at all the time

● Helping the customers to find the right products and always being positive and willing to assist my customer to the best of my ability .

From 07/03/2016 – 12/05/2017

Lacoste Tunisia

Sales Assistant

● Ordered and managed stock; stocked shelves

● Served and assisted customers on checkoutS


● Answered the phone and helped with queries/complaints, remaining professional at all times

● Helped train new members of staff

From 03/01/2015 _ 16/11/2015

Orange Tunisia

Sales executive / Call center

• Obtains client information by answering telephone calls; interviewing clients; verifying information.

• Determines eligibility by comparing client information to requirements.

• Establishes policies by entering client information; confirming pricing.

• Informs clients by explaining procedures; answering questions; providing information.

• Maintains communication equipment by reporting problems.

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Updates job knowledge by studying new product descriptions; participating in educational opportunities.

• Accomplishes sales and organization mission by completing related results as needed.


hight school 3rd degree

Private English school


Professional worker / Responsibility / Flexibility / communication skills / up-selling and cros- selling / Honesty / Motivated / solving problems skills / team work / ADDITIONAL SKILLS


POS system, PowerPoint, Word, Excel and Outlook


Languages : Arabic / English / French

Noc : approved

Driving licenses : Tunisian and international.


Arranging social activities for family and friends, going to the gym, health and beauty, learning New things .


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