Dedicated, focused, and detail-oriented professional with expertise in delivering quality patient services. Possess outstanding skills in patient counseling on medication use, dosage, and adverse effects. Utilize in-depth awareness of medicine composition and governing laws in dealing with client needs and queries. Demonstrate excellent capability of working in a diverse environment comprised of various professionals and clients. Exemplify exceptional communication, management, and interpersonal skills. Bilingual in English and Arabic.
Areas of Expertise
Patient Services Regulatory Compliance Business Planning and Development
Healthcare Management Strategic Planning Continuous Process Improvement Customer and Personal Service
Education and Credentials
Bachelor’s Degree in Pharmaceutical Sciences and Clinical Pharmacology
Helwan University, Cairo, Egypt
Foreign Pharmacy Graduate Equivalency Examination (FPGEE)
Test of English as a Foreign Language (TOEFL)
North American Pharmacist Licensure Examination (NAPLEX)
New Jersey Law of Pharmacy
Active Registered Pharmacist License – State of New Jersey
Jerusalem Pharmacy - Clifton, NJ, USA
Pharmacy Intern 2011–2012
Provided prescriptions and collaborated with other members of the pharmacy in carrying out various responsibilities.
Novartis Pharma S.A.E. - Cairo, Egypt
Senior Medical Representative 2001–2002
Ensured the delivery of quality customer service by addressing customer necessities.
Keenly monitored competition by collecting marketplace information on pricing and merchandising techniques.
Merck Sharp & Dohme - Cairo, Egypt
Medical Representative 2000–2001
Assumed full accountability in promoting and advertising pharmaceutical products.
Proactively took part in lectures, while also conducted physician visitations in offices and hospitals.
Cultivated strong and productive relationships with key decision makers.
Solely handled the daily business operations and advanced effectual promotional offers.
Production Department and Quality Control Training Novartis Pharma S.A.E., Cairo, Egypt
Clinical Training Abd Elrahman Private Pharmacy, Cairo, Egypt
American Pharmacists Association (APHA)
Volunteer, Al Hekmah Elementary School-Passiac County