Mississauga ON, L5B 2L4
Proficient in Microsoft office ( MS word, MS powerpoint, MS excel & MS outlook)
Excellent organization & management skills
Offers a high level of teamwork in a fast paced and high stress environment
Excellent written, digital, verbal communication & interpersonal skills
Jamie’s Italian Manager
FEBRUARY 25- PRESENT
* Front of the House and Back of the House restaurant operations
*Familiarity with restaurant management software, like OpenTable, Silverware
* Acute financial management skills
*Reconcile statement of accounts
*Review and enter invoices/cheque requests
*Produce and analyze monthly reports
*Assist with month end closing
*Provide supporting documentation for audits
*Various tasks and projects as assigned
*Perform accounting analysis and reconciliation, including bank statements and intercompany general ledger accounts
*Researching and correcting account discrepancies
*Manage tax filings, remittances and other government reporting
*Ensures bank deposits and petty cash are managed in accordance with policy
*Participates in the annual budgeting process
*Ensures the proper administration of company vehicles, telephones, utilities, credit and fuel cards, and store costs
*Complies with all policies and procedures
*Processing the booking of vendor invoices and timely payment to vendors
*Monthly intercompany reconciliation of accounts and solving discrepancies
Jack Astor's Bar & Grill Manager
JULY 2013 - JANUARY 2019 Square One
*Create memorable guest experiences by empowering staff to provide top level service and to be guest service specialists.
*Lead staff and maintain a strong team environment and ensure staff development and job satisfaction.
*Identify and lead continuous improvement with team members, provide coaching, mentoring and support.
*Provide feedback to team on guest experiences and identify wins and room for improvement.
*Understands team job roles, responsibilities and performance expectations in order to effectively support and manage on the floor.
*Supports team members by actively working alongside them on the floor and demonstrates consistent and timely presence, especially during peak hours of business.
*Initiate and conducts pre-shift briefings identifying targets and personal and group goals.
*Work with General Manager to develop schedules, while optimizing staffing levels based on business volumes and demands.
*Participates in training of team members, both new hire training, and ongoing role specific training.
*Ensures compliance with department specific policies and procedures, including health & safety, service standards.
*Attends and contributes to all Management and staff meetings.
*Responsibilities include sales growth, budgets, cost controls and adherence to all standards and policies, development and retention of your team (hourly & management), repairs and maintenance as well as the budgeting process.
*Full-time, salaried hospitality management position reporting directly to the owners.
*Involved in the entire business, including managers of both Front of House and Back of House
Metro Inc. / Cash Clerke
SEPT 2013 - JUNE 2016 Southdown
*Processing customer transactions on the cash register and bagging customer purchases
*Counting your till at the end of your shift
*Friendly customer service
*Answering customer questions and/or directing them to the proper departments
*Merchandising of products
*Ensuring that checkout areas are properly maintained in a clean and orderly condition at all times
*Flexible schedule including mornings, evenings and weekends
Sheridan College Cosmetology
SEPTEMBER 2013 - APRIL 2016 McLaughlin Campus
*Development of marketing, advertisement, business entrepreneurship and sales skills.
* Color theory & applications, skin care product knowledge
* Draw and renter theatrical makeup, charity events beauty centers and showcases.
Erindale Secondary School Diploma
SEPTEMBER 2009 - JUNE 2013 Mississauga
Sexual & Violent Harassment Professional Training 2018
First Aid & CPR Level: C 2017
Health & Safety Certified 2016
Food Safety Training Program 2016
Smart Serve certified 2015