Life Insurance Manager
Resume:
ANNE THERESA L. ERENETA
***********@*****.***
Profile Summary More than eighteen years experience gained from BPO, IT, recruitment & manpower agency, industrial catering and government owned and control corporation as Head of HR, HR Manager, Recruitment Officer, HR Recruitment Specialist, Administrative Asst. II, Disbursing Officer, Clerk II and Clerk I (local and overseas employment) Qualifications Pro-active and result driven.
Excellent interpersonal skills in a multi-cultural environment.
Resourceful, hardworking, dependable, time management oriented.
People-oriented, team leadership.
Excellent English communication and written skills. Work History April, 2019 - August 30, 2019
Head of HR
TOA GLOBAL, Ortigas Center, Pasig City
(BPO)
Supervised direct reports and HR facets:
Employee relation in accordance with the company’s policies
Benefits in relation to sanitary permit compliance
Creating and drafting of company policies
Monthly employee engagement
Client facing:
Collaborate with US Account Managers to ensure the requirement of clients in relation to manpower requirement and HR best practices in compliant with Philippine Labor Law
October, 2012 - April, 2019
HR Manager
NOBLE SYSTEMS CORP. PHILS., Ortigas Center, Pasig City
(BPO/IT)
Responsible in overseeing and supervising HR functions in an HR department from policy formulation, employee relation, employee engagement, compensation and benefit, performance management and recruitment.
Employee Relation – coordinate with legal counsel, adept with latest labor laws and SSS updates, handles all disciplinary action (preparation, investigation, mitigation, execution)
Prepares budget management and summary for HR.
Formulates, drafts, modifies company policies and procedures.
Provides leadership to HR and establish readiness levels of the team’s KPIs and exceeds management standards via multiple management programs.
Recruitment – developed, coordinated and execute mobilization and deployment but not limited to on-boarding and off-boarding of required manpower of different department (offer letters, contract employment contracts, pre employment requirements, orientation of new hires)
Handles all disciplinary action (preparation, investigation, mitigation, execution)
Timekeeping and Payroll - ensures the correctness and accurateness of salary reviews and timekeeping/payroll
Compensation and Benefits - key contributor in negotiation of vendors/providers for HMO and Group Life Insurance renewal of agreement/contract, facilitates deactivation and enrollment of membership with the company’s HMO and Group Life Insurance, Philhealth certificate of contributions, certifies SSS benefit claim
Employee Engagement - executes company activities (sourcing of venue, overall expenses/budget, activities)
Maintains HRMS (HR system for adding new hires, terminating resigned employees, inputting of salary adjustments and accrue time off)
Performance Administration - coordinate with respective department managers employee’s annual appraisal.
June, 2011 - October, 2012
RECRUITMENT OFFICER
INDUSTRIAL PERSONNEL AND MANAGEMENT SERVICES (IPAMS), New Manila, Q.C.
(Recruitment and Manpower Agency)
Perform preliminary screening of applicants
Maintain IPAMS online / Job Portals sites such as: Automated Recruitment Information System (ARIS), Workabroad, Jobstreet, etc.
Post Job Vacancies in social media channels
Endorse resumes to respective Project In-Charge
Coordinate with the Project Team regarding their schedules for the assessment day / interview workshop, and shortlisted candidate’s list.
Conduct examination of applicants as requested by clients
Responsible in maintaining the files of the following: Receiving and Endorsement files
(requisition of manpower, summary of endorsed resumes and shortlisted candidates who passed client’s interview), Mailed in documents file, Referred Files and other resumes for pooling.
Record and prepare reports of applicants for different clients
Giving out flyers for various professional / skilled position by going to places where there are possible candidates
Receive walk-in applicants
September, 2008 – October, 2010
HR RECRUITMENT SPECIALIST
QATAR STAR SERVICES, LLC, Doha, Qatar
(Industrial Catering and Manpower Company)
Handles all recruitment activities
Prepares inter-office correspondence
Prepares offer of employment contract
Processes leave, termination, resignation of staff
Prepares payroll via PowerTerm Program
Mediates between employees and top management and make further investigation and resolution when conflict arise
Process pertinent papers to the labor department
Orients staff with salary, overtime pay, gratuity pay and other related benefits
Interview applicants for vacant positions
Handle HR general enquiries and coordinate support from staff
Prepares roster of applicant and employee placement for potential job positions
Liaise with recruitment channels
Coordinate with the in-charge for the newly joined employees with regards to their accommodation, uniform, cash advances and issuance of company ID no. August 1, 2001 – July 30, 2008
ADMINISTRATIVE ASST II (From Clerk II promoted to Disbursing Officer-reclassified position to Administrative Asst. II)
DOÑA MONTSERRAT LOPEZ MEMORIAL HIGH SCHOOL, Silay, Negros Occ., Phils.
(Government Company)
Issues & cancels checks
Prepares & verifies payroll prooflist for automated teller machine salary
Prepares advice of checks issued & cancelled
Prepares payment of cash payroll
Posts & maintains balance entry on Book of accounts
Prepares Cash Disbursement Report & Check Disbursement Record
Acts as Collecting Officer of the Bureau of Treasury
Liaise with Government Service Insurance System
June 6, 1997 – July 31, 2001
CLERK II (Entry position was Clerk I, reclassified to Clerk II) DOÑA MONTSERRAT LOPEZ MEMORIAL HIGH SCHOOL, Silay, Negros Occ., Phils. JOB FUNCTIONS:
Prepares inter office correspondence
Facilitate pertinent papers of employees for promotion and upgrading of positions
Process salary increment of all employees
Issue requested transcript of records of students
Prepares certificate of employment of employees
Prepares certificate of inclusive education acquire of students.
Gather reports of supervisors for generating information for the clients’ queries.
Acts as receptionist or front line staff of public clients’ queries.
Does timekeeping of daily time sheets of all employees
Take minutes in staff meetings
Does related duties
Education MASTER IN PUBLIC ADMINISTRATION (36 units earned – Undergraduate) Carlos Hilado Memorial State College, Talisay, Neg. Occ., Phils. Apr 2000 - Aug 2004
BACHELOR OF SCIENCE IN COMMERCE MAJOR IN MANAGEMENT INFORMATION SYSTEMS
(BSC-MIS)
University of St. La Salle, Bacolod, Neg. Occ., Phils, Jun 1993 - Mar 1997
References [References are available upon request.]
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