PMP, ITIL, PMI-ACP, SFC, SMC, MSEE
Sr. Project Manager - SCRUM Master Cloud / BI / SAP / Cloud / AWS / AZURE/ ERP / WMS / CRM / Web / Mobile / DevOps
Laguna Niguel, CA 92677 949-***-**** (C) firstname.lastname@example.org
Industries: HealthCare, Manufacturing, Distribution, IOT, SEO, Banking, Financial Services, Local Government, Automotive
Specialties: Cloud (AZURE – AWS), SaaS, Mobile, eCommerce Development, MDM, Mergers and Acquisitions (M&E), Enterprise Application Implementations, Infrastructure
Sr. Project Manager: Expert Program / Project manager offering 20 years of Project / Program Management success leading portfolios of diverse and complex Cloud (AWS, AZURE), Ecommerce technology, mastery of PPM tools, and IOT projects; PMP, ITIL V3 Foundation; PMI-ACP, SFC, SMC Agile SCRUM, JIRA, Confluence certified. Have a MS degree in Electrical Engineering and twenty years of experience in software and infrastructure development and deployment.
Over eight (8) years of experience in migration of applications and databases in Private, Public and Hybrid (Amazon AWS, Microsoft AZURE) Cloud environments.
Leadership: An effective leader directing and coordinating all aspects of large and complex information technology projects including coaching, mentoring, scope, development, schedule, cost, risk optimization, QA and change management. Ensuring goals are accomplished within the prescribed period and funding parameters.
Business Strategist: Plan and manage multimillion-dollar projects ($2M – $30M), aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
Excellent Communicator: Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
Methodologies / Team Management: Expert in SDLC, Rational unified process (RUP), SDLC, CMMI, Waterfall, Hybrid, Agile SCRUM, Agile KANBAN, and XP project management methodologies.
Able to manage large project teams (6- 300) and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
Applications: Expert in Microsoft Office, Office 365; Word, Excel, PowerPoint, Visio, Lync, Outlook, Microsoft Project, Microsoft Teams, TFS, JIRA, Confluence, BitBucket, Rally, Slack, Salesforce.com, ServiceNow, ProjectManager.com, Harvest, Microsoft Project Server, SharePoint, Workflow Manager, Tableau, Oracle Primavera P6, SaaS, Lab Information System (LIS), Acumatica, SAP, PowerBi, Oracle eBS, Oracle NetSuite, PeopleSoft
Program Management: SOX Audit, HIPAA, ICD10, SAFe, PPM, JIRA, Confluence, Custom Software Development, SAP S4 / HANA, PowerBI, Application Security, IOT, Mobile Application Development, SaaS, IaaS, PaaS, PowerBI, Tableau.
IT Project Lifecycle: Resource Planning, Requirements Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling, Project Reporting, Project Financials, Testing/QA/Rollout/Support, RACI Diagrams, Development Processes.
Value-Added Leadership: Communication, Team Building & Mentoring, Client Relations & Presentations, Vendor Management, Program Management, Long/Short term Business Planning, Self-Starter, Motivator
M.S. Electrical Engineering University of Colorado, Colorado Springs, Colorado
B.S. Electrical Engineering / Computer Science, University of Colorado; Colorado Springs, Colorado
PMI PMP, ITIL V3 Foundation, PMI-ACP (Agile Certified Practitioner), SFC (SCRUM Foundation Certified), SMC (SCRUM
SAP S4 / HANA HEC Private / Public Cloud
Experian – Costa Mesa, CA 2/2018 – 4/2019
Senior Project Manager – SCRUM Master (Contract)
Planed, organized, scheduled, assigned, coordinated and directed the activities of project staff. Established task budgets and time schedules and coordinate with the overall project.
Conducted research and prepared technical sections for environmental documents. Reviewed research and written materials submitted from staff and suggest any improvements.
Reviewed sub-contractors work for comprehensive and completeness. Managed administration of clients and sub-contractor’s contracts, project budgets, and billings.
Reviewed contractual terms and identify potential conflicts. Prepared project invoices, approved subconsultant invoices and monitored accounts receivables in a timely and effective manner.
Provided input for long-range financial planning (i.e., 3- to 6-month workload projections). Planned and participated in staff training programs. Developed RACI diagrams.
Conducted and participated in public and private sector project meetings, including making presentations to the public during scoping, community meetings, and public hearings.
Coordinated and prepare proposal and qualification packages with the Marketing Department to maximize profitability.
Facilitated all scrum ceremonies, including (but not limited to) daily stand-up, grooming, planning, retrospective, scrum-of-scrums.
Identified and removed roadblocks from the team’s path to ensure productivity. Coached and led teams toward stable velocity, successfully meeting commitments/target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive action.
Managed migration of On-Premise applications and databases of an acquired company to the Amazon AWS Cloud environment (Merger and Acquisition – M&A).
Managed corporate wide Hybrid, Agile SCRUM, Agile KanBan Microservices based software development and integration programs for an acquisition and integration. Utilized JIRA, Confluence, Microsoft Office, Microsoft Project and SharePoint applications.
Coached and trained multiple development and QA teams in migration from Waterfall to Agile SCRUM and Agile KanBan methodologies.
Managed the Infrastructure defect remediation project for Information Security department. Managed development of corporate wide REST based common API’s using APIGEE for mobile integration with banks and credit unions.
Developed high level project release project plans in Microsoft Project for executive presentations.
Tools: JIRA, Confluence, ServiceNow, Microsoft Teams, SharePoint, GIT, BitBucket, Microsoft Project.
SeneGence International – Foothill Ranch, CA 3/2017 – 1/2018
Senior Project Manager – SCRUM Master
Managed the development and worldwide deployment of an eCommerce web-based shopping application, SEO ($2.1 MM, Agile SCRUM – Microservices based) for SeneGence International. eCommerce shopping site is currently being accessed by 250,000 distributors throughout the world.
Managed migration of eCommerce shopping and Acumatica ERP applications from on premise enterprise to Microsoft Azure public Cloud environment.
Managed configuration and implementation of Disaster Recovery, Business Continuity for the eCommerce SQL Server database on Microsoft Azure Cloud environment.
Managed an enterprise wide SAP S4 / HANA ERP, MRP & WMS implementation project in a private Cloud with a budget of $20MM for hardware and software implementation projects. Managed a team of six project managers, business analysts and report writers for the IT organization.
Managed implementation of ServiceNow and Integration of ServiceNow with JIRA, Confluence and BitBucket (Cloud based).
Established a Project Management Office (PMO) by developing and implementing processes, standard operating procedures (SOP) and gate processes for software development, test and implementation.
Managed global configuration and implementation of Verizon VCC, UCC and call center software and hardware for the SeneGence call centers in 3 countries.
Utilized JIRA, Confluence, BitBucket, Blue Jeans, and ServiceNow issue tracking and issue management in Agile SCRUM development methodologies.
Managed development of Enterprise Reports for the C-Level executive team using PowerBI and Tableau. Collected requirements for executive reports and held meeting with the executive team and demonstrated functionality of the developed reports.
Managed network integration of a new 130,000 SQFT warehouse and factory into the SeneGence International’ network.
Managed development and translation of Spanish & French-Canadian websites for SeneGence International.
Managed implementation of low voltage network in the 130,000 SQFT manufacturing and distribution floor in Foothill Ranch California.
Coached and mentored multiple development and QA teams in migration from Waterfall to Agile SCRUM and Agile KanBan methodologies.
Tools: JIRA, Confluence, BitBucket, ServiceNow, Salesforce.com, Tableau, PowerBi, SAP S4 HANA, Acumatica, Verizon VCC, UCC
Molina Healthcare – Long Beach, CA 10/2015 – 1/2017
Sr. Project Manager, SCRUM Master (Contract)
Managed successful delivery for two (Agile SCRUM) mobile application development projects with budgets of $2.6 million plus. Delivered fast and reliable mobile applications on iOS and Android platforms. The goal of these projects was to educate members in use of emergency rooms and reduce emergency visits resulting in $18M Savings.
Responsible for Program management, Customer engagement, development and QA team management.
Managed and led a team of 50+ outsourced developers, QA, business analysts, & UI / UX designer in development and delivery of specialized in Swift, & Java (Rest based API’s) mobile applications. Deployed the applications nationwide.
Managed corporate wide integration of Salesforce.com, Office 365, ServiceNow and Box with SkyHigh application in a Cloud Security implementation project.
Managed a corporate wide implementation of Payment Card Industry Data Security Standard (PCI DSS) project for Molina Healthcare IT Security and Bill Pay departments.
Managed the project to secure all privileges accounts throughout the corporation using PAM application.
Managed implementation of Red Seal and Cisco ISE applications for intrusion detection and network monitoring for IT security organization.
Coached and mentored multiple development and QA teams in migration from Waterfall to Agile SCRUM and Agile KanBan methodologies.
Oversaw the scope of the project and development of deliverables. Owned delivery of requirements and technical design documents. Collaborated with Security, Legal and Compliance ensuring proper project governance and controls.
Oversaw day-to-day tracking of project issues, risks, dependencies, and next steps. Worked with engineering, design, and QA teams to ensure quality and timeliness of all deliverables.
Managed system integration testing (SIT) and user acceptance testing (UAT) along with key stakeholders.
EMC Cloud Services (ECS) – Laguna Niguel, CA
SCRUM Master, Sr. Project Manager (Contract) 5/2015 – 10/2015
Managed five teams of onshore – offshore developer and QA analysts in full-lifecycle Agile SCRUM and KANBAN Cloud software design, development and deployment projects.
Utilized JIRA, Confluence, ProjectManager.com, ServiceNow, Harvest and SLACK applications for planning, configuration, testing, communication and tracking of projects and programs.
Managed Cloud Automation projects (Python, Linux, Apache, Kafka, Containers, TeamCity) for development, configuration, testing, deployment and testing of custom Web application for Cloud Services.
Managed automation of the production deployment for applications in Pre-Production and Production environments for EMC Cloud Services organization.
Administered Harvest, ProjectManager.com and JIRA applications for EMC Cloud Services.
Technossus LLC - Irvine, CA
Program Manager - Sr. Project Manager - SCRUM Master 3/2014- 1/2015
Led teams of onshore -offshore developers and QA analysts in full lifecycle Agile and Scrum software design and development projects for Healthcare corporations. Utilized Microsoft Team Foundation Server (TFS) to track status and project financial reporting. Held weekly and Ad-Hoc project status meetings with project sponsors, reported project status and financial updates.
Managed LIS (Lab Information System) (.NET, MVC, C#, SQL) custom Web application development, web hosting, virtualization, server configuration projects for Healthcare corporations. Managed the custom development and deployment of the LIS application for Cancer Research Labs in California and Texas from start to finish. Developed Business Requirements Document (BRD) and Functional Requirements Document (FRD) for the LIS application. Worked closely with the business executives and lab managers and defined future product requirements and roadmaps. Integrated the developed customer product roadmap into the LIS software development roadmap. Coordinated closely with the lab managers for systematic product deployment at each site.
Managed all phases of a Microsoft AZURE Cloud based Mobile application development project using Xamarin for iPhone (iOS) and Android for a major Healthcare Aggregator corporation. Project duration was six months. Mobile application enabled employees of a company to view their health, dental, and vision benefits, list of physicians, dependents and type of coverage and insurance deductibles. Worked closely with the client companies and coordinated production deployment activities for each client corporation.
Successfully managed onshore – offshore software development projects including Mobile development using Xamarin (.NET, MVC, C#, SQL Server, Web Services) and integration with Microsoft AZURE for Cloud based and hosted implementations for Incentive Social Networking application. The Mobile application integrated Microsoft SharePoint and CRM and provided a seamless environment for mobile user access.
First American Title Corporation – Santa Ana, CA
Program Manager - SCRUM Master 10/2012 – 12/2013
Held business planning sessions and developed long and short-term strategic IT roadmaps (2-5 years) for integration of Oracle MDM and IT applications for the IT organization. Presented the roadmap to the IT and business executive teams.
Led a team of 40 developers, DBA’s and QA engineers, including 13 Cognizant consultants in management of a $5.6M, cross functional Cloud Based Oracle MDM custom software development (Java, Oracle), configuration and deployment program in three corporate divisions resulting in $7.2M cost savings the first year.
Managed multiple SQL Server Data Warehouse Re-Architecture and Enterprise Reporting projects with a budget of $2.5M for the Data Warehouse and Enterprise Reporting organization, resulting in $1.6M cost savings the first year.
Autonomy Consulting Services
BMC Software Consulting Services – Laguna Niguel CA
Senior Project Manager, Agile SCRUM Master 6/2010 – 10/2012
Managed a team of 12 software and QA engineers. Projects involved deployment of hardware infrastructure and network support for the deployment of the Autonomy cloud software.
Built and executed detailed project timelines for the entire programs. Scheduled and held weekly project status review meetings with the Walmart and US Army Project management teams. Reviewed the accomplishments, tasks in progress, Risks, Issues, Action Items and Change Requests.
Delivered $4 Million dollars consulting services projects for Autonomy consulting services. Proactively managed changes in project scope, identified potential risks and issues, and devised contingency plans.
Led the development and deployment of a private Cloud, application development and deployment program for Walmart Corporation in Mexico, Chile, Venezuela, Colombia and Brazil.
Managed a global software implementation project for U.S. Army at 81 locations throughout the World.
Systems Technology Associates (STA) Consulting Services – Tustin CA
PMO, Program Manager 11/2007 – 6/2010
Program managed delivery and successful implementation of $37 Million dollars of consulting services projects including Infrastructure, HP server and storage, SAN (EMC & HP), SQL Server & Oracle database, Oracle eBS ERP, Virtualization and Disaster Recovery and Business Continuity implementations.
Established Project Management Office (PMO) for the systems integration, Microsoft Practice and consulting organizations. Managed the PMO for over two and half years, directed two project managers and six engineering consultants. Established gate processes for engagement pricing, planning, execution and reporting for the Infrastructure, Microsoft, Disaster Recovery, Business Continuity (DR-BC), Virtualization, Salesforce and CRM practices.
Led the successful enterprise wide deployment of a $1.2M Oracle eBusiness (Oracle eBS) (ERP) for sales, marketing and operations organizations at Network Hardware Resale Corporation in Santa Barbara California. Managed activities for teams of 18 developers, DBA’s and Infrastructure consultants for over six months.
Managed Datacenter consolidation and Application Migration projects for State of California and Credit Union mergers and acquisitions.
Toyota Motor Sales – Torrance CA
Principal Project Manager (Contract Position) 2/2007 – 11/2007
Managed two application development projects for integration of XM Radio, Global Positioning, On-Star II Systems and Audio / Video entertainment for the Lexus, Toyota and Scion vehicles. These projects involved development and production deployment of applications, SAN storage and middleware technologies. Coordinated activities of software development, infrastructure, design & engineering, manufacturing, information security and business stakeholders.
Operating Systems: Windows 10, (.NET), Linux (Red Hat), Sun Solaris, HP UX, IBM AIX, HP, Mobile, iOS, Android
Hardware: Apple, Samsung, HP Servers, IBM PC, EMC Symmetrix, CLARiiON, Brocade switches, Storage (EMC SAN, HP SAN), NAS, Cisco Routers, Cisco Switches.
Applications: Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook), Office 365, TFS 2015, Clarity, Lotus Notes, Microsoft Project 2015, Project Server 2015, SharePoint 2016, Primavera, CRM, ERP, Oracle eBusiness, MDM (Master Data Management), SFDC, Tivoli, Citrix Server, Symantec Enterprise Firewall, SAP S4 / HANA, PowerBI, BlueJeans, BMC Remedy Implementation, ITSM, ITBM, CMDB, PeopleSoft, Oracle eBS, Oracle MDM, Oracle NetSuite, Cloud Services, Internet Explorer, Business Objects, WorkSite, FileSite, iManage Records Manager (IRM), Control Point (CP), IUS, IDOL, Change Management (CM), incident management (IM), service request (SRM), Issues Management (ISM), and Service Desk Management (SDM), Data Warehouse, Incentive Social Networking, ServiceNow, Salesforce.com, Acumatica.
Protocols: TCP/IP, ODBC, ESB (Enterprise Service Bus), OSB (Oracle Service Bus), Voice Over IP (VOIP)
Databases: SQL Server 2016, Oracle 10g, 11I, 12c, SQL Appliances.